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Recent guest reviews

The property was beautiful and majestic. Truly therapeutic and calming during these difficult times during a continuing pandemic. I would highly recommend this resort for the family that wants to get away and get rejuvenated.

Excellent resort! Nice beaches and swimming pools. Close to restaurants and it was a very pleasant stay. They only bad part is that you have to pay 30 dollars a day for parking and resort fee / tax fees, just add that to your budget. We will come here again!!!

Location. Views.

Judy at the front desk welcomed us like family returning home, she made sure to give us all of the information we needed to make our stay comfortable and easy to navigate. Our room was better than we anticipated and we received the upgrade and amenities unique to the room we paid for. (Tip: pay for the room you want in advance) many patrons were at the desk trying to get upgrades after arrival and there weren’t enough because of capacity.

Service was terrible!

Modern Lobby and Infinity Pool were awesome. Less awesome was the pre-cast construction which transmitted noise from above exceptionally well!

Rental car staffs are not knowageable so we paid double rental car insurance. And breakfast staffs are not nice. Wifi didnt work. Rooms are smell

The staff was great, and the shuttle service was extremely convenient. Pools were clean and had the most amazing views. Would definitely go again!

Magical. Gorgeous. Never want to leave. We always stay here and it’s just amazing.

The view, and close proximity to ocean, waterslides, and kids arcade

The place was overcrowded and overrated. First - there is no beach access in front of the hotel!! It’s called the Wailea Beach Resort but you have to walk a ways to get in front of another hotels beach. Kids pools were so warm! Nothing refreshing about it! Staff were very nice but the place is understaffed. Many times the room service or hotel accommodations line would ring for so long that nobody answered and it would disconnect. I purchased an ocean view room and would have to hang off of the balcony to see any water (I didn’t purchase partial ocean view). The door would randomly click all through the night. We had spent a week at the andaz before and the service and facilities were impeccable. Pools so packed that you’d have to be up by 8 to get a spot. I definitely wouldn’t come back.

As a resort you could literally stay solely on the property and have a fantastic eventful time.

I would of liked it to be beach accessible directly walking out of the hotel. It’s a short walk down the sidewalk but was just looking for truly beachfront access.

Cockroaches in bed. Room descriptions “Ocean View” not entirely accurate considering obstructions etc. Restaurants too limited. Food and drink quality extremely inconsistent.

Absolutely beautiful property and staff were great! I’m glad there was a market within walking distance as meals and drinks were pricey. We were able to get a microwave in our room so we didn’t have to eat all of our meals at the resort restaurants.

I really enjoyed how beautiful the lobby area was. The variety in pools to choose from was also great. The food choices however made it difficult to find something varied to eat as most of the items were limited to almost only seafood, very expensive, any only available until the late afternoon.

Great place. Service at serenity pool was great one day poor the next.

Great Experience! Beautiful resort! The resort staff was friendly!

Wailea Alanui Dr Kihei HI

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Golf course

Located in Wailea, Wailea Beach Resort - Marriott, Maui is adjacent to Shops at Wailea and within a 10-minute stroll of Ulua Beach. This 547-room, 4.5-star resort welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a full-service spa.


Dining

There are ample dining options with 4 onsite restaurants, including KAPA Bar & Grill, which has pool views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 547 rooms have an array of amenities, including lanais, refrigerators, and coffee makers. Guests can expect to find WiFi and 55-inch Smart TVs with cable channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards. Housekeeping is available on request.


Property features

Wailea Beach Resort - Marriott, Maui features a golf course, a full-service spa, and 4 outdoor pools. Parking is available for USD 30.00 per day (USD 40.00 per day for valet parking), and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include a children's pool, a gym, and 2 spa tubs.

Room options

Junior Suite, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 4

Room, 1 King Bed, Lanai, Ground Floor

1 King Bed | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking, Oceanfront (Sundeck)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Balcony, Ocean View

2 Queen Beds | Sleeps 4

Guest reviews for Wailea Beach Resort - Marriott, Maui

Everyone (12) Couples (9) Family (8)
5
Partner Couples Business Business

The property was beautiful and majestic. Truly therapeutic and calming during these difficult times during a continuing pandemic. I would highly recommend this resort for the family that wants to get away and get rejuvenated.

By on Aug 24, 2021

Review comment responded on Aug 24, 2021

Dear April, aloha, and mahalo for your terrific review of Wailea Beach Resort. We are dedicated to making sure every guest is inspired and enriched during their stay, and we are delighted to know you loved our elegant property and serene environment. We appreciate you recommending us to future guests, and we look forward to hosting you along with your family again for another rejuvenating experience. In the Spirit of Service, Stacy Morataya-Pilkington, Resident Manager

5
Partner Couples

Excellent resort! Nice beaches and swimming pools. Close to restaurants and it was a very pleasant stay. They only bad part is that you have to pay 30 dollars a day for parking and resort fee / tax fees, just add that to your budget. We will come here again!!!

By on Jun 13, 2021

Review comment responded on Jun 14, 2021

Dear Guest, Aloha, we are so pleased to know you enjoyed your time staying with us. Mahalo for the kind remarks regarding our convenient location and sparkling pools. We appreciate your feedback and very much look forward to welcoming you back to Wailea Beach Resort. In the Spirit of Service, Stacy Morataya-Pilkington Resident Manager

5
Family

Location. Views.

By on Jun 12, 2021

Review comment responded on Jun 13, 2021

Dear Guest, Aloha, and mahalo for sharing your experience at Wailea Beach Resort. We understand the importance of the details that make up a great stay and are so pleased to know that our great location and breathtaking views enhanced your visit with us. We are tremendously grateful for your kind remarks, and we look forward, with great anticipation, to your next visit! In the Spirit of Service, Stacy Morataya-Pilkington Resident Manager

5
Family

Judy at the front desk welcomed us like family returning home, she made sure to give us all of the information we needed to make our stay comfortable and easy to navigate. Our room was better than we anticipated and we received the upgrade and amenities unique to the room we paid for. (Tip: pay for the room you want in advance) many patrons were at the desk trying to get upgrades after arrival and there weren’t enough because of capacity.

By on Apr 17, 2021

Review comment responded on Apr 18, 2021

Dear Guest, Aloha, it was a pleasure reading your review of Wailea Beach Resort. We are absolutely delighted that our associates made you feel welcome and took excellent care of you. We will pass on your kind comments to Judy to recognize her excellent service. Thank you for the thoughtful remarks regarding our rooms. We are pleased our ocean-inspired decor, plush bedding, premium amenities, and balconies boasting stunning views were part of making your stay memorable. With great anticipation, we look forward to welcoming you again soon. In the Spirit of Service, Stacy Morataya-Pilkington, Resident Manager

1
Family

Service was terrible!

By on Apr 14, 2021

Review comment responded on Apr 14, 2021

Dear Guest, We never want to disappoint any of our guests; therefore, we genuinely apologize for any shortfalls in our service. Since your review is anonymous, we would appreciate it if you could please reach out to us and provide details on where this experience may be improved. Your experience is our compass; thank you in advance for these specifics. In the Spirit of Service, Stacy Morataya-Pilkington Resident Manager

4
Business Business

Modern Lobby and Infinity Pool were awesome. Less awesome was the pre-cast construction which transmitted noise from above exceptionally well!

By on Mar 17, 2020

Review comment responded on Mar 17, 2020

Aloha Guest, we are delighted you had a pleasant stay with us and that you loved our welcoming lobby as well as our sparkling pools. However, we are sorry for the inconvenience you had due to the noise disruptions. Thank you for your feedback, and we look forward to welcoming you back to the Wailea Beach Resort - Marriott, Maui, for a more seamless and fulfilling visit. Mahalo, Richard Hai, Front Office Manager

2
Partner Couples Family

Rental car staffs are not knowageable so we paid double rental car insurance. And breakfast staffs are not nice. Wifi didnt work. Rooms are smell

By on Feb 3, 2020

Review comment responded on Feb 4, 2020

Aloha Emily, thank you for being our guest. We are sorry for the unpleasant smell in your room and for the unsatisfactory service you received from some of our associates. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Mahalo, Richard Hai, Front Office Manager

5
Family

The staff was great, and the shuttle service was extremely convenient. Pools were clean and had the most amazing views. Would definitely go again!

By on Dec 5, 2019

Review comment responded on Dec 5, 2019

Aloha Guest, thank you for choosing to stay at the Wailea Beach Resort - Marriott, Maui. We are delighted you loved our excellent associates and amazing views of the Pacific. Moreover, we are glad that our prompt shuttle service was convenient for you. We appreciate your business and hope to see you again soon. Mahalo, Richard Hai, Front Office Manager

5
Family Family with small children Partner Couples

Magical. Gorgeous. Never want to leave. We always stay here and it’s just amazing.

By on Nov 26, 2019

Review comment responded on Nov 27, 2019

Aloha Mark, and thank you for your excellent comments. We know how rejuvenating it can be while staying at our beautifully redesigned resort boasting amazing views of the Pacific, so we appreciate you mentioning this. It was a pleasure having you as our guest, and we look forward to having you stay at the Wailea Beach Resort - Marriott, Maui soon. Mahalo, Richard Hai, Front Office Manager

2
Family

The view, and close proximity to ocean, waterslides, and kids arcade

By on Nov 15, 2019

Review comment responded on Nov 16, 2019

Aloha Guest, we are happy to read you liked our amazing views of the Pacific and premium amenities. However, we regret the issues that restrained you from giving us a higher rating. We hope you will consider staying with us as we would love to deliver a more gratifying experience. Mahalo, Richard Hai, Front Office Manager

Wailea Beach Resort - Marriott, Maui

3700 Wailea Alanui Dr, Kihei, HI 96753
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