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Recent guest reviews

Good location and easy to get around.

Typical old Key West house, quiet and convenient for me.

Beautiful place to stay. Staff are great, and the price was really good compared to everything on the Island.

This place was an okay place to stay. The room showed a fair amount of wear but seemed clean. The gal that served up breakfast in the mornings was super friendly. It was a bit of a walk to the party area but that was fine to be a bit away for us.

I was not able to stay. Orbitz somehow changed the dates I entered when booking and I ended up with a reservation for a date when I was not in the area. Orbitz and the hotel refused to refund my payment.

I liked that it was walkable to Duval street. It was in a quiet neighborhood. The pool was a nice feature too.

Property was nice, great location location. The room was tiny and packed into a very small space. Had workers doing improvements till 11 pm on saturday night !! wasn't happy. AC went out around 2am on sunday night and never came back on, checked out at 6am !

The staff was excellent. The front desk Jair was very kind and helpful. This hotel is walking distance and rent bikes to get around Key West. It’s a charming hotel. I’ll stay again here in a heartbeat!

This is way better than staying in a traditional hotel! I was born in the South, and grew up in the Midwest. I live In the Bay Area now and I’ve missed being able to just chill on a front porch and drink a beer. Definitely coming back here on my next Key West visit.

No parking and hidden fees. It was clean no microwave staff was not friendly

Parking is limited. Room was comfortable. The bathroom could have been cleaner. About 1 mile from Duval Street. Pricey but so is every other hotel/room/motel. Breakfast was good. Staff was friendly.

White St Key West FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services

Located in Key West Historic District, The Palms Hotel is a leisurely stroll from sights such as Duval Street and Nancy Forrester's Secret Garden. This 32-room, 3-star guesthouse has free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 8 AM to 10:30 AM.


Rooms

The 32 rooms are air-conditioned and have an array of amenities, including refrigerators, ceiling fans, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels. Rooms also include free toiletries.


Property features

At The Palms Hotel, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Free offsite parking is available if you drive. The front desk has multilingual staff that can help with securing valuables, concierge services, and luggage storage. Additional amenities include a microwave in a common area, a computer station, and free newspapers.

Room options

Two Queen Beds Hallway

2 Queen Beds | Sleeps 4

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

2 Double Beds | Sleeps 4

Two Queen Beds Second Floor

2 Queen Beds | Sleeps 4

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for The Palms Hotel

Everyone (15) Couples (4) Family (3)
4
Family

Good location and easy to get around.

By , from Hazel Green on Sep 6, 2021

Review comment responded on Sep 6, 2021

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

5
Everyone

Typical old Key West house, quiet and convenient for me.

By , from Beaver Falls on Sep 3, 2021

Review comment responded on Sep 7, 2021

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay! The property is a Historical House build up at around 1890s. We look forward to seeing you again soon :)

4
Everyone

By on Jul 16, 2021

Review comment responded on Aug 3, 2021

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

5
Partner Couples

Beautiful place to stay. Staff are great, and the price was really good compared to everything on the Island.

By on Jun 4, 2021

Review comment responded on Jun 6, 2021

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

5
Everyone

By on May 29, 2021

Review comment responded on Jun 9, 2021

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

4
Everyone

By on Mar 29, 2021

Review comment responded on May 7, 2021

Thank you for staying with us at The Palms Hotel, we appreciate your feedback

3
Partner Couples

This place was an okay place to stay. The room showed a fair amount of wear but seemed clean. The gal that served up breakfast in the mornings was super friendly. It was a bit of a walk to the party area but that was fine to be a bit away for us.

By on Dec 29, 2020

Review comment responded on Jan 4, 2021

Good Afternoon, Thank you for taking your time to write a review about us. Cindy is the person that serves breakfast and we are very happy to have her, she is always so nice and brings a smile to all of us! We also would like to let you know that our building is over 100 years old! It was built around 1880's and its part of the "National Register of Historic Places" which is mostly why it's a bit worn down, but that's what gives it it's Key West charm! We hope that you keep us in mind the next time you're in Key West. Thank you, The Palms Hotel

3
Everyone

By on Nov 24, 2020

Review comment responded on Dec 1, 2020

Thank you for your review! Looking forward to seeing you next time.

4
Everyone

By on Apr 8, 2020

Review comment responded on May 27, 2020

Thank you for your review, we hope to see you next time!

2
Family

I was not able to stay. Orbitz somehow changed the dates I entered when booking and I ended up with a reservation for a date when I was not in the area. Orbitz and the hotel refused to refund my payment.

By , from Maine on Mar 2, 2020

Review comment responded on Mar 2, 2020

Dear Bob, we are sorry to hear you had such a bad experienced booking online; sometimes modifications are not allowed due to the policy travelers book under such as non refundable reservations. We highly recommend buying travel insurance to avoid any issues such as this one.

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