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Recent guest reviews

Close to everything. Not too big

Location was perfect, close enough to walk to food, bars, pool, and water sports. The marina is right beside the hotel. I read previous reviews about thin walls, and I do agree....but thankfully our hall was quiet during the night and noise didn't affect our stay.

Wonderful place and location. Great decor and vibe. Wonderful room with pool and garden view. Recommend.

Great location and entertainment by the pool. Staff was friendly but sometimes slow to respond to requests

Liked: Great staff, great location. nice room. No dislikes, but the pools are small and the pool area is a little worn. The cafe was closed on Monday and Tuesday, so no bartender at the pool. Had a great time and really enjoyed our stay.

The location, northern end of Duval, makes it perfect for walking & exploring town. The staff are very friendly and if you just ask they will do everything they can to make your stay enjoyable. My concern though is with the pools and the available umbrellas & chaise chairs. They allowed outside individuals enjoy the pool & its amenities without any cost. How is that even possible? We are being additional exposed possibly to Covid 19 by crowding from non paying guests. Hotel guest are paying $400 and up per night and we have to compete with locals for space around the pool? I do not understand. This would be a major deal breaker for us to stay at a hotel that already does not have enough umbrellas & chaise chairs for their guest.

We loved the location and the property. I hope that we just caught the staff on an “off” weekend. Had to ask more than once for a pillow, coffee service not replaced, etc

Great hotel, awesome location. Rooms are very nice but needs new mattresses.

Nice Hotel but Room very noisy, walls between the rooms really thin and parking expensive for the overnight.

The excellent staff stands out amongst its competitors

On 31OCT19 my flight through Atlanta was redirected due to weather, and by the time we returned to ATL I had missed all connections to Key West. That evening I called the Marker’s reservation desk to inform them of my 1-day delay. I was assured my room would be available. When I arrived at the Marker on 01NOV19, they did not have a reservation for me, and also no availability. They were able to transfer me to a suitable alternative at the Southernmost Hotel, however the hassle only compounded a challenging travel experience. I have enjoyed staying at the Marker in the past but will consider other options during my next visit to Key West.

Room and service was fine, however the Marker charged $40 per day for a resort fee. They have three pools, two were open to the public and construction was going on next to the third at the fitness center. When questioned about the fitness center, they said I could go to a center nearby and have it charged to my room. What is left that is worth $40/day. When this was addressed, I was offered breakfast for one day and two well drinks. I could have this cheaper any else on the island... Shame shame and bye

Great location in the seaport area. Immaculate room. Pool area is great!

We stayed last year and had a wonderful stay, this year not so much, we arrived 2 hours before check in so we were charged a $40 fee, even tho our room was ready. Last year they didn't charge us, last year you were given 2 bottles of water a day, this year you had to pay, last year we were greeted at the door, taken to our room questions answered, this year pay the forty bucks and here's your room card, the elevator is that way!! The bartender was the same wonderful man thankfully that has not changed. The pool is not just for the people that are staying there even tho you pay the resort fee. On Saturday a group of young people came and took over the whole pool with a giant inflatable pink flamingo. We were ADVISED that they were putting it in the pool, but we could jump on. How kind, so in answer to anyone's question - NO I will not stay there again and if you have any sense you won't either

William Street Key West FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 3 outdoor pools
  • Fitness center

Located in Key West Historic District within a short walk of Mallory Square, The Marker Key West Harbor Resort is within a mile (2 km) of other popular sights such as Florida Keys National Marine Sanctuary. This 96-room, 4-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.


Rooms

All of The Marker Key West Harbor Resort's 96 air-conditioned rooms provide balconies or patios, minibars, and coffee makers. 46-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at The Marker Key West Harbor Resort enjoy access to 3 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for USD 39.38 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and a garden.

Room options

Pool and Garden View Two Queens with Balcony

2 Queen Beds | Sleeps 4

Harbor View King with Balcony

1 King Bed | Sleeps 2

Classic Two Queens with Balcony

2 Queen Beds | Sleeps 4

Classic King with Balcony

1 King Bed | Sleeps 2

Guest reviews for The Marker Key West Harbor Resort

Everyone (33) Couples (11) Family (7)
5
Everyone

By on Jun 15, 2021

Review comment responded on Jul 24, 2021

Thank you for taking the time to share your guest experience with our team. We appreciate your feedback regarding your recent stay. The information that you have provided will help our team to understand the areas where we are doing well and the area where can improve. Thank you again for being our valued guest. Warm regards, Mai Bonillo Director of Operations The Marker Resort Key West

4
Everyone

By on May 20, 2021

4
Family

Close to everything. Not too big

By on Apr 3, 2021

Review comment responded on Apr 4, 2021

Dear Guest, Thank you so much for your fantastic rating! Our team is thrilled to hear you enjoyed your time with us! We are looking forward to having you as our valued guest again in the near future! Warm regards, Mai Bonillo Director of Operations The Marker Key West Harbor

5
Friends

Location was perfect, close enough to walk to food, bars, pool, and water sports. The marina is right beside the hotel. I read previous reviews about thin walls, and I do agree....but thankfully our hall was quiet during the night and noise didn't affect our stay.

By on Mar 28, 2021

Review comment responded on Apr 4, 2021

Dear Guest, Thank you so much for your fantastic rating! Our team is thrilled to hear you enjoyed your time with us! We are looking forward to having you as our valued guest again in the near future! Warm regards, Mai Bonillo Director of Operations The Marker Key West Harbor

5
Partner Couples

Wonderful place and location. Great decor and vibe. Wonderful room with pool and garden view. Recommend.

By on Dec 27, 2020

5
Everyone

By on Nov 26, 2020

5
Partner Couples

Great location and entertainment by the pool. Staff was friendly but sometimes slow to respond to requests

By , from Suffolk VA on Nov 4, 2020

4
Partner Couples

Liked: Great staff, great location. nice room. No dislikes, but the pools are small and the pool area is a little worn. The cafe was closed on Monday and Tuesday, so no bartender at the pool. Had a great time and really enjoyed our stay.

By , from Richmond, VA on Aug 28, 2020

4
Family

The location, northern end of Duval, makes it perfect for walking & exploring town. The staff are very friendly and if you just ask they will do everything they can to make your stay enjoyable. My concern though is with the pools and the available umbrellas & chaise chairs. They allowed outside individuals enjoy the pool & its amenities without any cost. How is that even possible? We are being additional exposed possibly to Covid 19 by crowding from non paying guests. Hotel guest are paying $400 and up per night and we have to compete with locals for space around the pool? I do not understand. This would be a major deal breaker for us to stay at a hotel that already does not have enough umbrellas & chaise chairs for their guest.

By , from Lakewood, IL on Jun 24, 2020

Review comment responded on Jun 28, 2020

Hi Mark, First, I would like to personally thank you for staying with us at The Marker Resort. We truly value your feedback and understand that you had many options on the island, but you chose our property which is in the heart of the harbor district. We appreciate your feedback and strive to provide a great experience for all guests on our property. We have always given priority to our guests at the resort and thanks to your feedback have made some small adjustments to ensure that our guests are able to enjoy our amenities. We have three pools on the property, two in the front and one in the back. The back pool is specifically for guests of the hotel only and is named the Serenity Pool. It is a relaxing option compared to the popularity of the front two pools. We hope that you will choose to stay with us again and be able to enjoy all of the amenities on our property. Thanks, Kitty Ebel Front Desk Manager

5
Everyone

By on Jun 13, 2020

Review comment responded on Jun 16, 2020

Dear Traveler, Thank you for your recent stay with us. I am glad we could host your 5 star Marker Waterfront Resort experience. Our bijou resort has found a quiet little home perfectly settled between the iconic Schooner Wharf and the Famous Duval Street, a little something for everyone. We have the perfect location for all your exploring needs, but if your feet get a little tired from all the fun, stop by and see our concierge. A couple minutes with our Team, and you will be biking off into the sunset! We hope to see you again soon! Paradise is waiting! Always at your service, Sean Van Den Broeck General Manager

The Marker Key West Harbor Resort

200 William Street, Key West, FL 33040
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