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Recent guest reviews

Despite the pandemic these people are doing their very best to please their guests. We WILL be back. Loved it!

Indoor pool & hot tub kept clean. The hours open were just for our stay. The beds were comfortable and clean. I loved the shampoo/conditioner & body wash provided.

Clean and friendly staff, went above and beyond !!!

Probably one of the best locations I’ve stayed at.

Front desk clerk was very nice and helpful. Breakfast was great. Room was roomy and clean.

Night staff was terrible. Rude and unprofessional.

Unfortunately they were remodeling and it made things a bit difficult to get our bags in and up to our room, but the staff were great and the room was very clean and lovely. Would highly recommend the hotel! We found it just a bit difficult to actually get to but maybe that was because we were so tired.

The pool was great, as was breakfast. The room was really clean as well. The air conditioning was not working, so we got changed to another room. There were about 8 inch metal sticks coming out of the bed, but they fixed that problem right away. The Internet code was wrong so I had to ask for the right one. We will stay there again, we just hope these little things don't get overlooked next time.

We really enjoyed the coffee and tea in the lobby !! we were close to all the stuff on first floor! wish the pool would have been a little bigger. There was a birthday party going on and it was packed and loud but we went back later and it was cleared out and we had a blast. I believe her name was Kandie and she was fabulous. we ended up getting another room for more space and she really helped me all through the night! Great stay! for our little getaway

Asst. GM is one of the most competent, professionals I've ever met.

I stayed for a quick over night trip and it was clean enough, but nothing special. Has a good variety at breakfast if you have children and has a handicap accessible pool.

This hotel is good is you are needing a place to stay for a quick trip. Breakfast buffet in the morning has a lot available. Swimming pool is salt water.

The room was clean and spacious enough. We had fun in the pool and the hot tub. It is about a five minute drive off the interstate, but still very easily accessible. The staff was very friendly. The breakfast was pretty good, including both hot and cold items.

This is not a high-end chain, but the value is excellent and location quite good. The free breakfast is a great plus. There was a small indoor pool with spa and an even smaller exercise room. The rooms themselves were good sized, with comfortable beds, and both a microwave and refrigerator. Overall, a comfortable place to spend a few nights away from home, especially if you've got other things to do during the day.

We stayed here for one night while looking for a place to live permanently. The king bed was nice and comfortable, but the bathroom smelled like onions. Staff was friendly - talkative but friendly. Good location for the money.

Everything was great, but next time I will ask if pets are allowed. 2 different barking dogs at nite and in the morning.

Retired couple visiting family in area. Great location, well-designed room layout, would stay here again.

Great room quiet hotel

E Valleyview Pkwy Independence MO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel is a short stroll from Silverstein Eye Centers Arena and Centerpoint Community Ice. This 91-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 91 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Other standard amenities include free newspapers, free local calls, and hair dryers.


Property features

Guests of Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel have access to an indoor pool, a 24-hour gym, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Comm Mobil Accessible)

2 Queen Beds | Sleeps 4

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

Everyone (6) Couples (4) Business (3) Family (9)
5
Everyone

By on May 21, 2021

5
Partner Couples Family

Despite the pandemic these people are doing their very best to please their guests. We WILL be back. Loved it!

By on May 4, 2020

5
Family with small children

Indoor pool & hot tub kept clean. The hours open were just for our stay. The beds were comfortable and clean. I loved the shampoo/conditioner & body wash provided.

By on Feb 8, 2020

5
Everyone

Clean and friendly staff, went above and beyond !!!

By on Jan 16, 2020

5
Everyone

By on Dec 28, 2018

Review comment responded on Jan 2, 2019

Hello, Thank you for staying with us!

5

staff was friendly.

Everyone

Probably one of the best locations I’ve stayed at.

By on Jun 20, 2018

Review comment responded on Jun 26, 2018

Hello Chief, Thank you for taking the time to give the hotel a review. We appreciate you staying with us and we look forward to seeing you again soon!

5

nice hotel, close to the baseball stadium

Everyone

Front desk clerk was very nice and helpful. Breakfast was great. Room was roomy and clean.

By , from St. Louis, MO on Apr 30, 2017

3

not good

Everyone

Night staff was terrible. Rude and unprofessional.

By , from Omaha on Aug 21, 2016

5

very nice hotel

Business

Unfortunately they were remodeling and it made things a bit difficult to get our bags in and up to our room, but the staff were great and the room was very clean and lovely. Would highly recommend the hotel! We found it just a bit difficult to actually get to but maybe that was because we were so tired.

By on Aug 2, 2015

4

good experience.

Family

The pool was great, as was breakfast. The room was really clean as well. The air conditioning was not working, so we got changed to another room. There were about 8 inch metal sticks coming out of the bed, but they fixed that problem right away. The Internet code was wrong so I had to ask for the right one. We will stay there again, we just hope these little things don't get overlooked next time.

By on May 24, 2015

Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

19901 E Valleyview Pkwy, Independence, MO 64057
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