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Recent guest reviews

I paid for room via Orbitz when I booked it. They held $25 for incidentals, but after check out charged me for the room and the $25. Have been promised a call from the mgr twice but no call. Very frustrating.

Very loud rooms. Walls are very thin and can hear the adjacent room’s noise, including bathroom noises, which I’ll just leave at that. Nice staff though!

Great property in nice part of Kansas City. Good breakfast. Clean facilities.

Bathroom was a little dark, & shower was a little awkwardly shaped. It was annoying that thicker curtains that may have had a blackout effect for the room did not even have a track to fully close over the windows, thus making it difficult to sleep in due to brightness in the room. Bed was fairly comfortable.

Close to a lot of eating places and the event venue for a wedding we attended.

Air didn’t work and front desk didn’t seem to care. Miserable night

Good breakfast, comfortable Hotel, will stay there again.

I was traveling through on my way to Cleveland, and found I left an important item in room in Overland Park in Kansas. I called and the helpful clerk had it overnighted to my hotel in Cleveland, what a relief! Thank you!!

This hotel was definitely a 5 star hotel in my book!!! Everything was perfect! Location, pool, room, amenities, and staff were all stellar!!! Only stayed 1 night but wish we would have been able to stay all 3 while we were in the area! Wonderful hotel!!!! Highly recommend staying here!!!!

For the cost, this place was a very nice place to stay.

When we travel, we always try and stay at a HIE (Holiday Inn Express) hotel. We've learned from experience that's it worth paying a little extra for a HEI, and you'll be rewarded with an immaculately clean room, friendly staff, a nice selection at the continental breakfast, and no worries about the bb monsters. It was obvious that this HIE was totally renovated not long ago. The colors and wall coverings are very nicely updated and modern as was the shower - no step here, at least in the king suite we stayed in! Another item that wasn't overlooked, or at least I don't believe was overlooked during the renovation - no banging doors from other guests disturbing you and rattling the building! That's a biggie as far as I'm concerned! I gave this HIE a 5 star rating -1 because there is just one small problem. There is only 1 elevator that services the whole building. That's it! That's the only item I could list that wasn't perfect.

This hotel was nice in location and room. However, very disappointed with front desk staff. During our stay a large wedding party over took the hallway and partied til all hours of the night. a midnight call to the front desk and they moved the party to the lobby. Only to return to our hallway by 2 am drinking and laughing til 4am. Nothing like having 20 people standing in the hall talking very loud.I questioned age of these guests. Promptly as 7am, the small kids from this wedding began the running and banging around. I could hear in detail the phone call the parent was on. Twice we approached the desk about their hospitality policy.As it states not happy , you wont pay for it. The request went unanswered. with clerks stated things like Its not from my shift. Upon leaving I addressed it again, and was told since I did't book this thru them personally their is nothing they would do. They have no control over peoples actions. I suggested they call the police. His response was less then professional. So again I got shaft by not using their website to make reservations. The third night by kids slept on relative floors to get sleep.Too bad this was a great location for us. We'll think again next time we visit family.

Staff was great. Internet never working. Always told someone coming to fix. Not for 5 days...... Bottom sheet very rough. Liked the pillows being labeled. Nice breakfast

W 135th St Overland Park KS

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Deer Creek Golf Club, "Holiday Inn Express and Suites Overland Park, an IHG Hotel" is within 2 miles (3 km) of Overland Park Soccer Complex. This hotel has 90 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

"Holiday Inn Express and Suites Overland Park, an IHG Hotel"'s 90 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Free local calls, hair dryers, and safes are other standard amenities.


Property features

Guests of "Holiday Inn Express and Suites Overland Park, an IHG Hotel" have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

1 King Bed | Sleeps 3

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, Accessible, Non Smoking (MOBILITY)

2 Double Beds | 2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible (Mobility Accessible Tub)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express and Suites Overland Park, an IHG Hotel

Everyone (9) Couples (3) Business (1) Family (6)
2
Everyone

By on Jul 25, 2021

Review comment responded on Oct 25, 2021

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

5
Everyone

By on May 5, 2021

Review comment responded on Oct 8, 2021

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

1
Family

I paid for room via Orbitz when I booked it. They held $25 for incidentals, but after check out charged me for the room and the $25. Have been promised a call from the mgr twice but no call. Very frustrating.

By on Aug 13, 2020

Review comment responded on Aug 15, 2020

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.

3
Partner Couples Business Business

Very loud rooms. Walls are very thin and can hear the adjacent room’s noise, including bathroom noises, which I’ll just leave at that. Nice staff though!

By on May 30, 2020

Review comment responded on Jun 3, 2020

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us!

5
Everyone

By on Feb 19, 2020

Review comment responded on Feb 19, 2020

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

5
Everyone

By on Aug 6, 2019

Review comment responded on Aug 8, 2019

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

5
Everyone

By on Aug 1, 2019

Review comment responded on Aug 1, 2019

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

5
Family

Great property in nice part of Kansas City. Good breakfast. Clean facilities.

By on Aug 1, 2019

Review comment responded on Aug 1, 2019

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

4
Family

Bathroom was a little dark, & shower was a little awkwardly shaped. It was annoying that thicker curtains that may have had a blackout effect for the room did not even have a track to fully close over the windows, thus making it difficult to sleep in due to brightness in the room. Bed was fairly comfortable.

By on Jul 21, 2019

Review comment responded on Jul 22, 2019

We appreciate the time you have taken to bring to our attention your feedback with regards to our bed and shower. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

5
Family with small children Family

Close to a lot of eating places and the event venue for a wedding we attended.

By on Mar 20, 2019

Review comment responded on May 17, 2019

Thank you so much for the incredible rating. We look forward to your next visit!

Holiday Inn Express and Suites Overland Park, an IHG Hotel

7580 W 135th St, Overland Park, KS 66223
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