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Recent guest reviews

congestion

Convenient to the airport and 24 hour shuttle

Pleasant stay.

A lot of construction in the area.

We always stay here when we are in town and it never disappoints. Friendly staff, nice Starbucks/breakfast option and the rooms are very clean and updated.

Need updates and not clean room. Very disappointed

First the positive points: Clean room and very comfortable bed with lots of pillows. Large TV that offered movies, etc. Free internet. Can't beat the proximity to the airport. Restaurant food was decent and friendly staff. I unfortunately have to say that there were several negative things for the size of this hotel. There is only ONE small restaurant with quite a limited menu. That is not so bad and the food is decent, but it is only open for lunch and dinner. The breakfast situation is awful. It's a tiny corner in the lobby with a walk up counter. There is usually a long line and one woman working, doing everything from coffee making to cooking the breakfast sandwiches. I feel that most people enjoy sitting at a table and relaxing for breakfast. A hotel this size would benefit greatly by having a sit down breakfast service. In addition, there is only the lobby to sit down and eat. It just is not comfortable, let alone messy trying to eat over a coffee table. Another thing that I did not know (my own fault) is that the Airport Hilton is approx. 20 miles from the center of Kansas City. There is not much to do here at all unless you go to the nearest shopping center, Zona Rosa which is 10-15 min. drive. I was disappointed when finding out on my last day there that there is a free shuttle going most of the way into the city buy no one offers you that info. No pamphlets about the hotel offerings are given to you when checking in. Sorry Hilton, step up.

I checked in late, one of the staff members held my place in line while I ordered a snack from the hotel's restaurant that was closing . Great service!

Very nice property. Friendly staff. Clean rooms. Jaylynn at check-in was fabulous. Derek at the restaurant was top notch as well.

If you're going to charge for parking, maintain your parking lot. Potholes, lowspots, cracks all led to hopscotch to get into your car without soaking your shoes. Rooms were stale, lack of good air circulation.

There was no hot water for shower and no compensation for the inconvenience

Hotel was ok lobby was nice but room was average

It was fine for what it was. Covid makes things difficult at this time. I wish the Starbucks would’ve been open

The staff that greeted us the night we arrrived was very kind and made sure we had everything we needed.

Nw 112th St Kansas City MO

Hotel highlights

  • Onsite dining
  • Free airport shuttle
  • Indoor pool and outdoor pool
  • Fitness center

Located 1 mi (1.7 km) from Harley-Davidson Factory, Hilton Kansas City Airport is within a 10-minute drive of Zona Rosa Shopping Mall. This 347-room, 3.5-star hotel has conveniences like an outdoor pool, an indoor pool, and a free airport shuttle.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Get a pick-me-up at the coffee shop/café. For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

The 347 accommodations feature a separate bedroom. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.


Property features

Hilton Kansas City Airport features an indoor pool, an outdoor pool, and a gym. If you drive, self parking is USD 7.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Premium Upgraded Room, High Floor, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Low Floor

1 King Bed | Sleeps 3

Superior Room, High Floor, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Low Floor

2 Double Beds | Sleeps 4

Guest reviews for Hilton Kansas City Airport

Everyone (25) Couples (9) Family (10)
4
Everyone

congestion

By on Oct 11, 2021

Review comment responded on Oct 11, 2021

Thank you for taking the time to share your rating with us. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed the majority of your stay at our property. We are looking forward to some exciting improvements, and we would be honored to welcome you back again soon to enjoy them!

5
Partner Couples

Convenient to the airport and 24 hour shuttle

By on Oct 10, 2021

Review comment responded on Oct 11, 2021

Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

5
Partner Couples

Pleasant stay.

By on Sep 7, 2021

Review comment responded on Sep 7, 2021

Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

5
Everyone

By on Aug 30, 2021

4
Family

A lot of construction in the area.

By on Aug 25, 2021

Review comment responded on Sep 8, 2021

Thank you for taking the time to share your rating with us. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed the majority of your stay at our property. We are looking forward to some exciting improvements, and we would be honored to welcome you back again soon to enjoy them!

5
Family

We always stay here when we are in town and it never disappoints. Friendly staff, nice Starbucks/breakfast option and the rooms are very clean and updated.

By on Aug 20, 2021

Review comment responded on Aug 23, 2021

It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

1
Everyone

By on Aug 19, 2021

1
Everyone

By on Aug 14, 2021

3
Partner Couples

Need updates and not clean room. Very disappointed

By on Jul 15, 2021

Review comment responded on Jul 15, 2021

Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

3
Business Business

First the positive points: Clean room and very comfortable bed with lots of pillows. Large TV that offered movies, etc. Free internet. Can't beat the proximity to the airport. Restaurant food was decent and friendly staff. I unfortunately have to say that there were several negative things for the size of this hotel. There is only ONE small restaurant with quite a limited menu. That is not so bad and the food is decent, but it is only open for lunch and dinner. The breakfast situation is awful. It's a tiny corner in the lobby with a walk up counter. There is usually a long line and one woman working, doing everything from coffee making to cooking the breakfast sandwiches. I feel that most people enjoy sitting at a table and relaxing for breakfast. A hotel this size would benefit greatly by having a sit down breakfast service. In addition, there is only the lobby to sit down and eat. It just is not comfortable, let alone messy trying to eat over a coffee table. Another thing that I did not know (my own fault) is that the Airport Hilton is approx. 20 miles from the center of Kansas City. There is not much to do here at all unless you go to the nearest shopping center, Zona Rosa which is 10-15 min. drive. I was disappointed when finding out on my last day there that there is a free shuttle going most of the way into the city buy no one offers you that info. No pamphlets about the hotel offerings are given to you when checking in. Sorry Hilton, step up.

By on Jun 20, 2021

Review comment responded on Jun 22, 2021

Thank you for sharing your review. Please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. We do apologize that we did not meet your expectations. Your concerns regarding the experience will not go unnoticed and will be addressed with our team. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.

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