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Recent guest reviews

The grounds are quite nice. The swimming lagoon is a must. Turtles and many, many, large tropical fish just feet from the lounge chairs.

This is a great place to stay. The hotel itself is very nice, having initially operated as a Ritz-Carlton before being purchased by Fairmont. It’s in a beautiful and convenient location. I’ve stayed here many times and enjoyed every minute. The best part is the beach lagoon. It’s the perfect swimming area, good for all ages.

Incredible stay at this amazing property. Grounds are immaculate, rooms elegant, and private bay very relaxing. Water is calm in this area, and sunsets are stunning. Would go back in a heartbeat.

Amazing stay! Incredible sunset views from the property. Room spacious and had a small ocean view even though it was called “garden view”. Pool and beach facilities perfect.

They went out of their way to insure we enjoyed our stay.

Enjoyed the beach/lagoon. Staff was friendly. Room was a little dated, but maintained and cleaned. Skip the breakfast buffet ( overpriced and underwhelming). Appreciated that Foodland was nearby. We enjoyed our stay and would return.

The onsite beach and cove to swim with fish, etc. You can use a snorkel, mask, and life vest for free for the first hour. Also offers free internet and free parking.

I was disappointed at the lack of detaliled cleaning. I never spent so much on a hotel room and I expeted the room to be worth the money

The spa was amazing! I loved the cabanas by the beach in which we could get massages. The views were beautiful; but I was slightly disappointed by the beach. The beach lounge chairs were basic and seemed old. They were also in short supply. The pool was really nice, and I didn't feel like there were too many people and not enough lounge chairs. The service at the outdoor bars was quick and friendly.

This is a great resort. The overall property is very nice, with a beautiful private beach and a swimmable protected cove that works well for kids. And there’s a cabana bar right next to the beach. :) I’ll stay here every time I’m on the big island.

N Kaniku Drive Kohala Kamuela HI

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a mile (2 km) of Great 4-D Movie Ride, Fairmont Orchid is within 3 miles (5 km) of Mauna Lani Beach. This 540-room, 4.5-star resort welcomes business and leisure travelers with a private beach, a golf course, and a full-service spa.


Dining

Relish the international cuisine at Hale Kai Restaurant, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Fairmont Orchid's 540 air-conditioned rooms provide lanais, coffee makers, and free newspapers. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Video-game consoles, safes, and phones are other standard amenities.


Property features

Fairmont Orchid features a private beach, a golf course, and a full-service spa. Onsite parking is available, both free self and paid valet parking (USD 10.00 per day)—also useful is limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include an outdoor pool, a gym, and a sauna.

Room options

Executive Suite, 1 King Bed, Non Smoking, Ocean View

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, Oceanfront

1 King Bed | Sleeps 3

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, Garden View (Fairmont)

2 Queen Beds | Sleeps 4

Guest reviews for Fairmont Orchid

Everyone (38) Couples (4) Family (4)
5
Partner Couples Friends

The grounds are quite nice. The swimming lagoon is a must. Turtles and many, many, large tropical fish just feet from the lounge chairs.

By on Sep 4, 2021

Review comment responded on Sep 5, 2021

Joseph, We are so happy you had such a great stay! Mahalo for giving us such a great rating! I agree with you regarding the turtles and ocean life right in our lagoon, it is incredible! I am so glad you got to experience that! We hope your travels bring you back to us again sometime soon! With warm aloha, Barbie Nakamura Director of Quality

5
Family

This is a great place to stay. The hotel itself is very nice, having initially operated as a Ritz-Carlton before being purchased by Fairmont. It’s in a beautiful and convenient location. I’ve stayed here many times and enjoyed every minute. The best part is the beach lagoon. It’s the perfect swimming area, good for all ages.

By on Jul 9, 2021

Review comment responded on Jul 19, 2021

We are so glad you have stayed so many times! I agree with you about the swimming area, fantastic way to see so much ocean life! We hope you can return sometime soon! Mahalo for giving us such a wonderful review! With warm aloha, Barbie Nakamura Director of Quality

5
Family with small children

Incredible stay at this amazing property. Grounds are immaculate, rooms elegant, and private bay very relaxing. Water is calm in this area, and sunsets are stunning. Would go back in a heartbeat.

By on Jun 1, 2021

Review comment responded on Jun 8, 2021

Thank-you for your great rating!! I agree with you, I think our property is amazing! I was so happy to see you would come back! I hope you can very soon! With warm aloha, Barbie Nakamura Director of Quality

5
Partner Couples

Amazing stay! Incredible sunset views from the property. Room spacious and had a small ocean view even though it was called “garden view”. Pool and beach facilities perfect.

By on May 31, 2021

Review comment responded on Jun 1, 2021

Mahalo for the great rating! I am so happy to see you had such a great stay! I hope your travels have you returning sometime very soon! With warm aloha, Barbie Nakamura Director of Quality

5
Everyone

By on Apr 22, 2021

Review comment responded on May 5, 2021

Mahalo for your great rating!! I hope you can return sometime soon! With warm aloha, Barbie Nakamura Director of Quality

5
Everyone

They went out of their way to insure we enjoyed our stay.

By , from Springfield, MA on Mar 23, 2020

Review comment responded on Mar 25, 2020

Aloha Chris, Thank you for choosing Fairmont Orchid! It is our pleasure to have welcomed you to our resort. We are glad to know you enjoyed your stay and hope to welcome you again soon! Warmest mahalo, Charles Head, Fairmont Orchid General Manager

4
Partner Couples

Enjoyed the beach/lagoon. Staff was friendly. Room was a little dated, but maintained and cleaned. Skip the breakfast buffet ( overpriced and underwhelming). Appreciated that Foodland was nearby. We enjoyed our stay and would return.

By , from Los Angeles on Dec 1, 2019

Review comment responded on Jan 14, 2020

Aloha, Thank you for sharing your review! It is great to see all that you enjoyed about your stay. We appreciate you taking the time to share you feedback and look forward to welcoming you again should your travels bring you back to Hawaii Island! Warmest mahalo, Tara Harrington, Director of Guest Experience

5
Family

The onsite beach and cove to swim with fish, etc. You can use a snorkel, mask, and life vest for free for the first hour. Also offers free internet and free parking.

By on Oct 22, 2019

Review comment responded on Oct 23, 2019

Mahalo for staying with us!

3
Everyone

I was disappointed at the lack of detaliled cleaning. I never spent so much on a hotel room and I expeted the room to be worth the money

By on Oct 19, 2019

5
Everyone

By on Oct 4, 2019

Review comment responded on Oct 13, 2019

Mahalo for staying with us!

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