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Recent guest reviews

The entire building was undergoing major renovations, so staffing was scarce, and those on duty were brusque with guests. Fiberglas insulation on seversl main hall walls was exposed, and all all the ice makers and vending machines were shut down. The entry tiled floor and bathroom floor of my hotel room were littered with snack peanuts, the bath towels were dingy, and one of the two queen beds was missing blanket and coverlet. The morning breskfast area was not clean nor orderly.

We arrived to find the hotel had cancelled our reservation and had no room for us. The front desk staff was overwhelmed with other angry guests whose reservations had also been cancelled. We ended up finding another hotel on our own.

Filthy rooms. Sinks and counters not wiped down. No towels. Wallpaper literally falling off the wall. Curtains falling off the rod. DO NOT STAY HERE. This is the most disgusting place i have ever been in.

This is the worst experience I have ever had. People smoking pot at the entrance and the hallway wreaked of pot. Lost my reservation - that should have been a sign to not check in! Room was sticky no towels or shampoo. Went back and room key did not work and when I got a new key, room service never cleaned and there was used shampoo in the shower ! I checked out early and stayed somewhere else for them rest of my trip. Disgusting!

TV didn’t work, sink didn’t drain and micro didn’t have a plate in it

Room was not vacuumed from prior guest. There was a shoe on the floor in the room. Rest of room was decent and breakfast was good!

People were nice and accommodating The property was disappointing. this is not representative of baymont by WYNDAM. THE WYNDAM name should not be attached here very misleading. You get what you pay for here, but this is not a 3.6 star place average rating. Should be more like 2.5

Continental breakfast choices limited. Was looking for granola or other high-fiber cereal. Juice machine down.

Slow service. They gave us four keys and three didn't work. They also gave away our reserved room.

Slow check in. Dirty Room. Dirty towels. Dirty Bed sheets. Just dirty and gross all around. Broken extra lock on door. Even the swing out arm on the door lock was broke. Smelled bad all over. Breakfast offered was the worst I have ever seen. Half of the juices were empty and the platters of food were messy, all mixed together and looked disgusting. This may be the worst hotel I have ever stayed at.

Take your own pillow! Worst pillows I’ve ever laid my head upon… My neck was so sore the next morning.

Nice stay, overall. The mirror on the wall was very crooked, so I touched the corner of it to adjust it, and the whole mirror fell off the wall! It did not break, and I was not hurt, but it was very unsettling.It was VERY heavy, and I could have been hurt bad. The mirror could also just as easily fallen by being rubbed by a shoulder getting in to bed, since it was right next it. Just a very scary situation.

Breakfast is removed and packed up a few minutes before shared closing time- be certain to go down early on weekends. Have stayed here before and had not been an issue. Had no shampoo when I got to room, but two bottles of lotion instead. Found cleaning staff in another area and they were helpful.

Spacious room, clean and great staff. Are only complaints are that the sink stopper doesn’t work, and water was leaking from under the sink. After using the Jacuzzi tub for about 30 minutes, the Jets kept turning off. Despite those Few issues, we really enjoyed the facilities, being there tonight, love the location, and a great staff.

S 11th St Kalamazoo MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Business center

Located within a leisurely stroll of Crystal Woods, Baymont by Wyndham Kalamazoo is within a few miles (5 km) of James W. Miller Auditorium. This 87-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

Baymont by Wyndham Kalamazoo's 87 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of Baymont by Wyndham Kalamazoo enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 5

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 3

Guest reviews for Baymont by Wyndham Kalamazoo

Everyone (16) Business (1) Couples (7) Family (13) Friends (2) Other (5)
2
Partner Couples

The entire building was undergoing major renovations, so staffing was scarce, and those on duty were brusque with guests. Fiberglas insulation on seversl main hall walls was exposed, and all all the ice makers and vending machines were shut down. The entry tiled floor and bathroom floor of my hotel room were littered with snack peanuts, the bath towels were dingy, and one of the two queen beds was missing blanket and coverlet. The morning breskfast area was not clean nor orderly.

By on Aug 25, 2021

1
Partner Couples

We arrived to find the hotel had cancelled our reservation and had no room for us. The front desk staff was overwhelmed with other angry guests whose reservations had also been cancelled. We ended up finding another hotel on our own.

By on Aug 15, 2021

3
Everyone

By on Jun 2, 2021

1
Family Family

Filthy rooms. Sinks and counters not wiped down. No towels. Wallpaper literally falling off the wall. Curtains falling off the rod. DO NOT STAY HERE. This is the most disgusting place i have ever been in.

By , from Florida on Dec 25, 2020

Review comment responded on Jan 1, 2021

I do apologize your stay was not up to standards. I will let my staff know of your concerns.

1
Family Family

This is the worst experience I have ever had. People smoking pot at the entrance and the hallway wreaked of pot. Lost my reservation - that should have been a sign to not check in! Room was sticky no towels or shampoo. Went back and room key did not work and when I got a new key, room service never cleaned and there was used shampoo in the shower ! I checked out early and stayed somewhere else for them rest of my trip. Disgusting!

By , from Illinois on Aug 2, 2020

Review comment responded on Aug 3, 2020

I am so sorry you didn't enjoy your stay here at Baymont. I can assure you I am looking over your concerns and addressing them with my staff.

4
Everyone

By on Nov 12, 2019

3
Everyone

TV didn’t work, sink didn’t drain and micro didn’t have a plate in it

By on Oct 21, 2019

5
Everyone

By on Oct 13, 2019

3
Family

Room was not vacuumed from prior guest. There was a shoe on the floor in the room. Rest of room was decent and breakfast was good!

By on Aug 25, 2019

3
Family Business Business

People were nice and accommodating The property was disappointing. this is not representative of baymont by WYNDAM. THE WYNDAM name should not be attached here very misleading. You get what you pay for here, but this is not a 3.6 star place average rating. Should be more like 2.5

By on Jul 19, 2019

Review comment responded on Jul 20, 2019

We would like to thank you for your feedback. We sincerely apologize that you had encountered these issues during your stay with us. I can assure you that they have been addressed. We hope this doesn't deter you from staying with us in the future.

Baymont by Wyndham Kalamazoo

2203 S 11th St, Kalamazoo, MI 49009
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