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Recent guest reviews

This resort was beautiful! Good for couples and for families! Very clean and lots of fun activities to do.

The staff are exceptionally friendly and helpful and the resort is a great place for families. Very diverse customer base and LGBTQ friendly. The restaurant options are limited during COVID although I still found the eating options and food quality good. Negatives are that the beds are way too soft and a bit on the small side for 2 adults. Also, the property is more than 40 years old and is showing the wear and tear. Chunks of concrete and plaster are peeling away from the building here and there and patchwork repairs are obvious. The building really needs an overhaul. But, this did not detract from our enjoyment of the hotel. We heard a rumor that the property is being bought out by Outrigger.

The resort is pretty good and staff is very friendly. Closing to shopping/dining places. But the location is not that great, not close to any good beach.

oh this place is beautiful. the view, the rooms are big, the pool is crazy huge and slows around the hotel, the food downstairs is great, the little market shop is very convenient, the staff is all very polite. i would definitely stay here again anytime

Beautiful resort and friendly staff. Amenities were lacking and we were extremely disappointed that Rays on the Bay was not open.

The pool is great! The kids love it! Staff all so nice!

Nice location for all activities and shopping / golf

Incredble views and amenities here number 1 place to take a vacation

Great location to watch sun sets and wonderful show on the property

OLD, RUN DOWN AND DIRTY. THE RESTAURANT HAS A NICE VIEW BUT THE BREAKFAST FOOD WAS VERY SO SO.

Property is extremely outdated. Front desk staff is rude and not helpful.

friendly and helpful staffs, nice pool area with beautiful ocean view

They have no room service at this hotel ! Just ridiculous! My tv was broken in my room and when I called and arranged for someone to come look at it the next day, well, guess what, they did not come look at it. I had to call them again. My room was not ready and they said they would call me when it was ready but no one called . There was a hotel outdoor banquet outside my room and that music was ridiculously loud! Hotel is old and pain is peeling off all over the restaurant floor. Elevators need updating.

78-128 Ehukai St Kailua-Kona HI

Hotel highlights

  • Onsite dining
  • Spa
  • 2 outdoor pools
  • 24-hour health club

Kahalu'u Beach Park is within 2 miles (3 km) of Sheraton Kona Resort & Spa at Keauhou Bay while other popular attractions such as Magic Sands Beach are within 3 miles (5 km). This 508-room, 4-star resort has 2 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Relish the local cuisine at Rays on the Bay, one of 4 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

All 508 rooms feature furnished lanais, refrigerators, and minibars. Guests can expect 55-inch LCD TVs with digital channels and pay movies. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls. Housekeeping is available on request.


Property features

Guests of Sheraton Kona Resort & Spa at Keauhou Bay have access to a full-service spa, 2 outdoor pools, and a children's pool. Parking is available for USD 25 per night (USD 35 per night for valet parking), and there's also a free beach shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa resort include a 24-hour health club, a spa tub, and outdoor tennis courts.

Room options

Room, 2 Double Beds, Non Smoking, Oceanfront

2 Double Beds | Sleeps 4

Room, 1 King Bed, Balcony, Oceanfront

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Balcony, Ocean View (Ohana Suite)

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Room, 2 Double Beds, Non Smoking, Partial Ocean View

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Kona Resort & Spa at Keauhou Bay

Everyone (37) Couples (14) Family (14)
5
Partner Couples

This resort was beautiful! Good for couples and for families! Very clean and lots of fun activities to do.

By on Jul 24, 2021

4
Family with small children

The staff are exceptionally friendly and helpful and the resort is a great place for families. Very diverse customer base and LGBTQ friendly. The restaurant options are limited during COVID although I still found the eating options and food quality good. Negatives are that the beds are way too soft and a bit on the small side for 2 adults. Also, the property is more than 40 years old and is showing the wear and tear. Chunks of concrete and plaster are peeling away from the building here and there and patchwork repairs are obvious. The building really needs an overhaul. But, this did not detract from our enjoyment of the hotel. We heard a rumor that the property is being bought out by Outrigger.

By on Jun 24, 2021

4
Family

The resort is pretty good and staff is very friendly. Closing to shopping/dining places. But the location is not that great, not close to any good beach.

By on Jun 16, 2021

5
Everyone

By on Jun 2, 2021

5
Partner Couples

oh this place is beautiful. the view, the rooms are big, the pool is crazy huge and slows around the hotel, the food downstairs is great, the little market shop is very convenient, the staff is all very polite. i would definitely stay here again anytime

By on Apr 7, 2021

5
Partner Couples

Beautiful resort and friendly staff. Amenities were lacking and we were extremely disappointed that Rays on the Bay was not open.

By on Mar 24, 2021

5
Everyone

By on Feb 16, 2021

4
Family Family with small children

The pool is great! The kids love it! Staff all so nice!

By , from Hawaii on Jun 7, 2020

4
Everyone

By on Mar 24, 2020

4
Everyone

By on Mar 14, 2020

Sheraton Kona Resort & Spa at Keauhou Bay

78-128 Ehukai St, Kailua-Kona, HI 96740
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