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Recent guest reviews

Mann

The location is great but like so many other reviews the property is very outdated. I was grossed out to even sit on the couch in the room. The TV remote was missing and the room faced a the sidewalk so you can hear and people can SEE into your room. The pool smelled like a vat of chlorine whenever I walked to my room because it was in the same hallway. It’s loud and busy if that doesn’t bother anyone.

Hotel was fine but needs revamping. The night we checked in first room didnt have a working television but that was resolved right away. The hot water only lasted about 3 min but the next morning it was good.

Love the location. Friendly staff. Pool is open. Be forewarned the restaurants are closed with the exception of the rooftop one which can be hard to get into.

Love this place and the view!

The view

The location ia perfect ans tbe views are amazing.

Our stay at the Hyatt was memorable. The staff went out of their way to make everything perfect!

Great location and great staff, unfortunately we had plumbing problems with the bathroom. The lobby & restaurant are very nice but the room furniture isn’t up to standard for the price bracket

The check in was horrible! We arrived at 3 pm, a little early (check in time was 4 pm). We were told to wait in the lobby and we will get a text message once the room was ready. The front desk staff was not very courteous, did not smile at all. We waited for 1 hour. At 4 pm, we checked if the room was ready and was told it’ll take another 30 mins. So we decided to take a stroll. We came back after 30 mins since we had not gotten any text message yet. We still did not have a room and was told “We are very busy due to the holidays” (we arrived on July 5). I’m sure they know it was going to be busy. They should’ve assigned more staff to clean the rooms on a busy holiday! The check in time is at 4 pm and guests expect the room to be ready by that time. In the first place, if they know they’re busy and the rooms will not be ready for hours, they should inform guests right when they check in so guests are not wasting their time waiting! We could have done other things while waiting for a couple of hours! Finally gave us a room when I questioned their service! Then that same night, I requested for 3 additional pillows (we were 4 in the room and only had 4 pillows). I called twice that night and again was told “We are busy so please wait a while.” Guess what? Nobody came!!!! We left the hotel room the next day and came back at 3pm. Still no pillows and the room has not been cleaned! Luckily I saw the housekeeping supervisor and complained about the service. VERY DISAPPOINTED GUESTS!!

Exchange Place Jersey City NJ

Hotel highlights

  • Close to Liberty State Park and Newport Center Mall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina

Located in Downtown Jersey City, Hyatt Regency Jersey City on the Hudson is within a mile (2 km) of popular sights such as Liberty State Park and Newport Center Mall. This 350-room, 4-star hotel welcomes guests with conveniences like a marina, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at Restaurant To Go, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. To-go breakfast is offered for a fee each morning from 7:00 AM to 11 AM.


Rooms

Hyatt Regency Jersey City on the Hudson's 350 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 37-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers. Safes, phones, and ironing boards are also available.


Property features

Guests of Hyatt Regency Jersey City on the Hudson enjoy a marina, an indoor pool, and a 24-hour fitness center. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible (SHOWER)

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds, River View

2 Double Beds | Sleeps 4

Room, 1 King Bed, River View

1 King Bed | Sleeps 4

Guest reviews for Hyatt Regency Jersey City on the Hudson

Everyone (27) Couples (7) Family (2)
5
Everyone

By on Jun 5, 2021

1
Everyone

Mann

By on May 25, 2021

2
Partner Couples

The location is great but like so many other reviews the property is very outdated. I was grossed out to even sit on the couch in the room. The TV remote was missing and the room faced a the sidewalk so you can hear and people can SEE into your room. The pool smelled like a vat of chlorine whenever I walked to my room because it was in the same hallway. It’s loud and busy if that doesn’t bother anyone.

By on May 21, 2021

3
Partner Couples

Hotel was fine but needs revamping. The night we checked in first room didnt have a working television but that was resolved right away. The hot water only lasted about 3 min but the next morning it was good.

By on May 10, 2021

5
Family with small children

Love the location. Friendly staff. Pool is open. Be forewarned the restaurants are closed with the exception of the rooftop one which can be hard to get into.

By on May 9, 2021

5
Partner Couples

Love this place and the view!

By on May 8, 2021

5
Everyone

By on May 5, 2021

3
Partner Couples

The view

By on Apr 12, 2021

5
Everyone

The location ia perfect ans tbe views are amazing.

By , from Maplewood, NJ on Feb 24, 2020

3
Everyone

By on Jan 29, 2020

Hyatt Regency Jersey City on the Hudson

2 Exchange Place, Jersey City, NJ 07302
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