Skip to main content
Beginning of main content

Recent guest reviews

They need to improve their breakfast selection.

My room phone (2) didn't work. The bathroom wasn't cleaned well and there was a cockroach in the room.

Clean rooms. Very friendly staff!

We have been loyal Marriott members for over 20 years. However!! Even during COVID, the staff should service the rooms more than 1 time every 3 days and this is a dog friendly place!!! Unacceptable

We liked that they had a washer and dryer in house very convenient.

Very friendly staff, clean , and quiet . Would definitely come again

Very nice hotel, especially for the price. Great location

Overall, the hotel was very good...staff was very professional and nice, area was quiet and convenient to local amenities. Room could have been a little more clean (some items left in closet and bathroom drawers from previous occupant which indicates housekeeping didn't do a thorough job cleaning room between occupancy).

Upon arrival we complained about the smoke smell in our room. They sprayed and it was a bit better. We stayed again a week later and there was a potpourri smell in the room that was ok. However the smoke smell has now permeated our clothes and we are having difficulty getting the smell out of our clothes after two washings. This is supposed to be a non smoking property. We are not smokers and have not been anywhere near cigarette smoke. Nice place but we are quite upset that we can’t get the cigarette smell out of our clothes. I believe people were smoking outside underneath our rooms which found its way into our rooms. Perhaps they should designate an outside smoking area away from guests rooms. Quite disappointed.

Would Probably stay again if I’m town. Satisfactory over all but room could be a little cleaner stray hair in the bathroom.

The accommodations are perfect. The room had a comfortable bed, plenty of storage space and was quiet.

Clean environment, staffs were kind and friendly and also informative. My boyfriend and I spend only one night but was very comfortable and warming. Breakfast was fresh and warm

Clean rooms and clean atmosphere,room doors are not well sealed. Noise from hallway transfers to your room.

Great, clean hotel with all the comforts of home. Quiet. Comfortable beds. Friendly staff.

Less than ok, well below average. Breakfast space way too small, ran out of food several times. Bathroom not nice

Very small to be called a Suite not sufficient space plus ac was noise

The room was ready even though I checked in early. The check-in process was quick and my room was very modern and clean. I loved having a kitchenette. The King bed was so comfortable. I liked the fact that I was able to walk to the movie theater so that way I could have beer while watching the movie and not worry about driving.

Northwest Drive Jacksonville NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located 2.8 mi (4.5 km) from Coastal Carolina Community College, TownePlace Suites by Marriott Jacksonville is within a 10-minute drive of Jacksonville Mall. This 86-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 9:00 AM.


Rooms

All 86 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Limited housekeeping is available.


Property features

Renovated in 2016, TownePlace Suites by Marriott Jacksonville offers a gym, free WiFi in public areas, and a business center. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for TownePlace Suites by Marriott Jacksonville

Everyone (19) Couples (5) Family (14) Other (1)
3
Family

They need to improve their breakfast selection.

By on Nov 16, 2021

3
Everyone

By on Oct 19, 2021

3
Everyone

My room phone (2) didn't work. The bathroom wasn't cleaned well and there was a cockroach in the room.

By on Sep 8, 2021

5
Business Business

Clean rooms. Very friendly staff!

By on Aug 20, 2021

1
Family Family

We have been loyal Marriott members for over 20 years. However!! Even during COVID, the staff should service the rooms more than 1 time every 3 days and this is a dog friendly place!!! Unacceptable

By , from Palm Beach Florida on Nov 29, 2020

5
Partner Couples Family

We liked that they had a washer and dryer in house very convenient.

By , from Phoenix AZ on May 31, 2020

Review comment responded on Jun 4, 2020

Thank you for your comment and staying with us!! I am glad you enjoyed your stay!!

5
Everyone

By on Nov 6, 2019

5
Partner Couples Family

Very friendly staff, clean , and quiet . Would definitely come again

By on Oct 16, 2019

5
Partner Couples Business Business

Very nice hotel, especially for the price. Great location

By on Sep 11, 2019

4
Family

Overall, the hotel was very good...staff was very professional and nice, area was quiet and convenient to local amenities. Room could have been a little more clean (some items left in closet and bathroom drawers from previous occupant which indicates housekeeping didn't do a thorough job cleaning room between occupancy).

By on Aug 15, 2019

TownePlace Suites by Marriott Jacksonville

400 Northwest Drive, Jacksonville, NC 28546
url importing http://sso-opn.orbitz.com/Jacksonville-Hotels-TownePlace-Suites-by-Marriott-Jacksonville.h1866945-p2.Hotel-Reviews
There was an error importing /Jacksonville-Hotels-TownePlace-Suites-by-Marriott-Jacksonville.h1866945-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Jacksonville-Hotels-TownePlace-Suites-by-Marriott-Jacksonville.h1866945-p2.Hotel-Reviews

Frequently asked questions