Skip to main content
Beginning of main content

Recent guest reviews

I did nit like the mattress it was soft

It is very neat & clean, the quality of the things inside the room are very good if not excellent. Best is very comfortable. One of the best hotel stays I had and I've been to many.

It was overall nice. Their was hair in the shower and bathroom.

This hotel was great! The location was close to shopping and restaurants, as well as the highway. All staff was attentive and courteous. My room was spacious and very clean.

Nice staff, very clean. Matress & pillows were terrible.

Nice staff but did not clean our room after first night.

hotel looks like clean but out date shower and drain problem at shower and it was very loud at night that you can hear baby crying and door shout

The clerk at the front desk was very welcoming. My boyfriend proposed to me that day and he upgraded us to club level. The rooms were very clean and the bathroom was very modern. I would definitely stay again because the staff was so wonderful and accommodating.

this room was very clean and updated. everything looked and felt new. the bathroom doors felt so elegant with the frosted french doors. that was a very nice touch. I enjoy staying at Marriott hotels!!

We had a wonderful stay. Thank you for a great experience!

Good price. Property is a bit older but looks like it has been maintained well. Some mechanical parts of the hotel, particularly the elevators need a refreshing. Parking is plentiful and free. Check-in and check-out were easy. Great for a stop-over spot for traveling up/down east coast. Very close to interstates. Lots of shops within 5 minute drive. Pet friendly. Saw lots of dogs. They have lots of green space around the property for walking dogs, and a lake/pond in the back.

We had a great experience- I wish the sheets & pillowed were a bit softer, but other than that it was great!

Great place to stay, it was very clean, and the staff was friendly.

Great hotel. Updated and very clean. We have family in Jacksonville so we will definitely stay here again.

Clean, good breakfast, comfortable mattress, good room smell. Bathroom is a bit small and dated

Excellent stay. Room was clean and comfortable. I requested a room with a tub and surprising they had one. Yay. Hotel is also close to excellent shopping and eats.

Very good hotel, courteous staff and good, central location.

Deerwood Park Blvd Jacksonville FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Southside within 2 miles (3 km) of St. Johns Town Center, Sheraton Jacksonville Hotel is within a few miles (5 km) of Morocco Shrine Center. This 3.5-star hotel has 159 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. Start weekdays with to-go breakfast, available for a fee from 6:30 AM to 9:00 AM.


Rooms

All 159 rooms feature refrigerators, coffee makers, and phones. 42-inch flat-screen TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Sheraton Jacksonville Hotel have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Club Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Sheraton Jacksonville Hotel

Everyone (17) Couples (1) Family (4)
5
Business Business

I did nit like the mattress it was soft

By on Aug 26, 2021

Review comment responded on Aug 26, 2021

Thank you for your review! We will take a look into that issue.

5
Everyone

By on Jun 13, 2021

Review comment responded on Jun 24, 2021

Excellent! Thank you so much for your review.

5
Friends

It is very neat & clean, the quality of the things inside the room are very good if not excellent. Best is very comfortable. One of the best hotel stays I had and I've been to many.

By on Jun 8, 2021

Review comment responded on Jun 9, 2021

Excellent! Thanks for the review. We are pleased you had a clean comfortable stay.

5
Family with small children Family

It was overall nice. Their was hair in the shower and bathroom.

By on Apr 12, 2021

Review comment responded on Apr 12, 2021

Excellent! Thank you.

5
Everyone

By on Mar 20, 2021

Review comment responded on Mar 31, 2021

Thank you for the awesome review!

5
Everyone

This hotel was great! The location was close to shopping and restaurants, as well as the highway. All staff was attentive and courteous. My room was spacious and very clean.

By on Sep 9, 2020

Review comment responded on Oct 21, 2020

Thank you for the wonderful comments regarding your stay. We look forward to having you stay with us again.

3
Everyone

Nice staff, very clean. Matress & pillows were terrible.

By on Sep 8, 2020

Review comment responded on Oct 21, 2020

Thank you for staying with us. We are looking into the issue with the pillows and mattress to resolve them in your room. Thank you.

4
Family

Nice staff but did not clean our room after first night.

By , from Michigan on Jun 15, 2020

Review comment responded on Jun 16, 2020

Thank you for sharing about your recent stay at the hotel. We are thrilled that the staff made a lasting impression. Due to Covid-19, our housekeeping staff are not entering rooms once guest have checked in. We are truly sorry that the information was not relayed. Our staff hope to see you again in the near future.

2
Everyone

hotel looks like clean but out date shower and drain problem at shower and it was very loud at night that you can hear baby crying and door shout

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you for taking the time to give some helpful feedback. I am truly sorry for the obstacles that you faced during your stay. The Sheraton maintenance team will address these problems in a timely fashion. Again, thank you for staying with us, and we hope that you consider us for your next trip to Jacksonville.

5
Partner Couples

The clerk at the front desk was very welcoming. My boyfriend proposed to me that day and he upgraded us to club level. The rooms were very clean and the bathroom was very modern. I would definitely stay again because the staff was so wonderful and accommodating.

By on Jul 7, 2019

Review comment responded on Aug 19, 2019

Thank you for staying with us and the wonderful comments.

url importing http://sso-opn.orbitz.com/Jacksonville-Hotels-Sheraton-Jacksonville-Hotel.h1971479-p2.Hotel-Reviews
There was an error importing /Jacksonville-Hotels-Sheraton-Jacksonville-Hotel.h1971479-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Jacksonville-Hotels-Sheraton-Jacksonville-Hotel.h1971479-p2.Hotel-Reviews

Frequently asked questions