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Recent guest reviews

Excellent hotel, super clean

Love love love this hotel!! Everything was updated and beautiful, easy check in and out, convenient to everywhere we needed to go, and the staff is amazing!

This property was probably great 5 years ago. Rooms dated and dirty looking. We had to move out original room as minutes after checking in. German cockroaches were found staff was nice and switched us but I don’t think I will stay here as we were at frond desk someone else came down complaining about cockroaches as well. They must have an issue. And these were NOT “palmetto bugs, they were indeed German Cockroaches.

I liked everything about property, what i didn't like is orbitz Customer service

The property was amazing prices were phenomenal through orbitz. Parking was crowded a little bit, but overall fantastic. What i I didn't like was i got lost trying to find my room, and i didnt stay long enough. But i will be back

Never disappointed in a Marriott hotel! Bed was amazing, nice view of the pool and the staff was great!! Had a 2 room suite that was clean and comfortable. Nothing but perfection from Marriott!

The pool was not working. Washer and dryer were on a second floor it in the room

Just wanted to rest and relax. Mission accomplished.

Fantastic overall experienceand I will definitely. The staff was warm welcoming and on the ball

We came to Jacksonville to spend Christmas with our daughter. We had a late arrival and we were met with a warm welcome and ready accommodations, with no delays. The accommodations were very comfortable and we enjoyed "at home" much more than "in a hotel." The complementary breakfast was especially nice. The service was very good and the staff persons were welcoming, helpful and of excellent service by. Day by day in room services were very good also. Check-out was fast and error free. We had a great stay.

Very good accommodations for the price-room was adequate and staff was nice and friendly.

Friendliest staff I have experienced in some time. Complimentary dinner and happy hour each weekday was a welcome relief after a hard day. Would highly recommend for the frequent traveler.

The first night at 12am the toilet broke. I had to get dressed and reback my luggage to be moved to another room. The other room was smaller than the one that I had. So they moved me to the second floor. That toilet wwas very sensitive but I dint want to change again since I was only there three days. The pool area only had 4 lounge chairs so if you didnt come early you could use the chairs. The breakfast was good but they quickly ran out of things. The staff I must say was great. My question to the hotel was if you knew people were coming... you didnt know the bathroom wasnt working.????????

We had a good experience at this hotel. The staff was very friendly. The hotel room was very accomodating. The continental breakfast was excellent, my daughter & I enjoyed it. The pool was a little small but perfect to get your feet wet in. I love the fact that the hotel was a little out of the way but close enough to the mall & highway.

Overall everything was nice. But, after 8:30 it seemed as if the front desk clerk would vanish. First night there waited 20 minutes with several other guest just to get checked in. Note on desk said "will be back in a minute." Thursday night after waiting 15 minutes for someone to return just gave up and went back to room.

We made reservations at this particular inn, because we wanted to be the meeting point in Jax for my daughter (from Johnson City Tn), her husband and our three grandsons(ages 5 and twins at 3), with the additional pleasure of also being joined by my son and his girl friend as they announced the engagement. We were able to check in early which enabled us to all get together to enjoy the pool for the day and due to noon check out, every on came back Sunday morning and had more fun. Our thanks to the manager for his gracious generously and making us all feel welcome and at home.

Deerwood Park Blvd Jacksonville FL

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Southside, Residence Inn by Marriott Jacksonville Butler Boulevard is 1.5 mi (2.4 km) from St. Johns Town Center and within a 10-minute drive of other popular attractions like University of North Florida. This 3-star hotel has 120 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

The 120 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, coffee makers, and safes are also standard.


Property features

At Residence Inn by Marriott Jacksonville Butler Boulevard, guests enjoy features like an outdoor pool, a gym, and a spa tub. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 2 Bedrooms, Non Smoking (Residential Suite)

2 Double Beds | Sleeps 5

Studio Suite, 2 Bedrooms, Non Smoking (PURE Wellness)

2 Double Beds | Sleeps 5

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio Suite, 1 Bedroom, Non Smoking (PURE Wellness, 1 King, Sofa bed)

1 King Bed | Sleeps 4

Guest reviews for Residence Inn by Marriott Jacksonville Butler Boulevard

Everyone (7) Couples (3) Business (1) Family (8)
5
Everyone

Excellent hotel, super clean

By on Sep 14, 2021

Review comment responded on Sep 16, 2021

Thank you for your review Mikhail! I'm so happy to hear that you enjoyed your stay and we hope you will come and visit us again soon. Best, Sarah

5
Family

Love love love this hotel!! Everything was updated and beautiful, easy check in and out, convenient to everywhere we needed to go, and the staff is amazing!

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you so much for your review of the Residence Inn Butler Boulevard. I'm so happy to hear that you had a great stay with us and found your accommodations exceptional. We hope to see you back soon! Best, Sarah

1
Family

This property was probably great 5 years ago. Rooms dated and dirty looking. We had to move out original room as minutes after checking in. German cockroaches were found staff was nice and switched us but I don’t think I will stay here as we were at frond desk someone else came down complaining about cockroaches as well. They must have an issue. And these were NOT “palmetto bugs, they were indeed German Cockroaches.

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Thank you for your feedback. I've asked our team to review the room that you stayed in to see if we can get to the root of the issue you experienced. We appreciate you letting us know. Best, Sarah

1
Family

I liked everything about property, what i didn't like is orbitz Customer service

By on Mar 13, 2021

Review comment responded on Mar 13, 2021

Thank you for your feedback. I'm sorry that your interaction with the third party you booked through was not great but I'm happy to hear that you enjoyed your stay with us. Have a great weekend. -Sarah

5
Partner Couples

The property was amazing prices were phenomenal through orbitz. Parking was crowded a little bit, but overall fantastic. What i I didn't like was i got lost trying to find my room, and i didnt stay long enough. But i will be back

By on Mar 1, 2021

Review comment responded on Mar 1, 2021

Thank you for your review of the Residence Inn Butler Boulevard! I'm happy to hear that you enjoyed your stay with us and we are definitely looking forward to your next visit. Please let us know if you need anything! Best, Sarah

2
Everyone

By on Oct 14, 2020

Review comment responded on Oct 14, 2020

Thank you for your review of the Residence Inn. Please let us know if we can be of further assistance to you. Best, Sarah

5
Everyone

By on Sep 22, 2020

Review comment responded on Sep 22, 2020

Thank you for your review of the Residence Inn! Best, Sarah

5
Partner Couples Family

Never disappointed in a Marriott hotel! Bed was amazing, nice view of the pool and the staff was great!! Had a 2 room suite that was clean and comfortable. Nothing but perfection from Marriott!

By , from Melbourne FL on Aug 23, 2020

Review comment responded on Aug 28, 2020

HI thank you for taking the time to share your feedback with us. I am delighted to hear you enjoyed your stay with us.

2
Everyone

The pool was not working. Washer and dryer were on a second floor it in the room

By on Sep 3, 2018

5
Everyone

Just wanted to rest and relax. Mission accomplished.

By on Jul 22, 2018

Review comment responded on Aug 3, 2018

Thank you for your kind words and we are glad that you were able to rest and relax while staying at our hotel. Please let us know if we can ever serve you in the future. Best regards, Sean

Residence Inn by Marriott Jacksonville Butler Boulevard

10551 Deerwood Park Blvd, Jacksonville, FL 32256
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