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Recent guest reviews

WE WERE HAPPY TO HAVE A ROOM AVAILABLE IN THE SAME HOTEL AS THE SPORTS CARD SHOW. THE HOTEL ROOM BATHROOM HAD HAIR ON THE SHOWER WALLS AND THE DRAIN IN THE SHOWER WAS CLOGGED WITH HAIR

3 weeks this trip, 5 separate reservations, same room. Have not had room cleaned, fresh towels or toiletries in 5 days. Had stayed at this hotel on and off for months at a time for work over past 2 years. This is the worst it has ever been. Have asked for fresh towels and such at front desk, told they will bring to my room for me within 5 minutes, still waiting 2 days later. Guess I should spend my money at another hotel starting tomorrow.

Comedy Club. Location

This is actually a motel with a wonderful view of I-295. The staff members were curt and not very friendly. I've had better interactions at the DMV. The building is very, very old. Obviously constructed long before the turn of the century. They've tried to maintain it and keep it clean, but it's pretty much at the end of it's useful life. Our room had a musty cigarette smell. Our A/C was a wall unit that sounded like a jet engine. It wouldn't respond to the LCD thermostat. We couldn't even turn it off to sleep. The LCD panel just displayed the room number and never changed or responded to the buttons. We discovered the problem at 2AM so it couldn't be fixed at that time and there were no other rooms available. If I'd been able to sleep through the noise, the mattress was comfortable and the linen clean. There was plenty of hot water.

The property is dated and the buffet breakfast was very limited. Other than that the stay was up to expectations.

Location and staf are Excellent. Housekeeping is terrible. I think they are told to ration towels and such. Or maybe they have to pay for it themselves. Was left with one towel, no hand towels or washrags. Oh and a half roll of toilet paper.

The entire front desk staff is Excellent. Handles everything with excellence. Goes above and beyond expectations. Housekeeping is totally opposite, nothing is consistent, sometimes you get towels sometimes you don't or one. Sometimes you get tp, sometimes you don't. Hotel overall is a 9, front desk staff is a 10 , housekeeping is a 2. Great location

We had a nice stay. Room was clean and comfortable. No coffee maker due to Covid but that’s how it goes for now.

I found the location convenient to the office, shopping, restaurants and to the highway for my journey home. The staff was accommodating from the front desk to the cleaning crew. Thanks for for having things be easy and pleasant.

The staff at the hotel is very friendly. Unfortunately, due to COVID, breakfast was not great, but there was coffee, juice, muffins, and fruit. The A/C in the room was pretty loud, but that's to be expected in an older hotel. The room was clean and the bed was actually very comfortable! One drawback was there did not seem to be any security on the property which led to several nights of people playing in the pool and courtyard until the wee hours of the morning. Lastly, my tub would not drain when I got there and I had to wait for several hours for the issue to be resolved so that I could shower. Even with these minor issues, I would definitely stay again.

The staff was nice and friendly. Also, the room was cleaned

The room was nice. And the staff were was friendly and professional.

The Ramada just ain’t what it used to be. It’s a Old hotel, it’s okay, but the couch was very worn I didn’t even use the pull out bed it didn’t feel sanitary. I mean if you don’t have a choice than hey stay there it will get you through the night.

Rooms around pool courtyard appeared better maintained than our room in the perimeter and we could hear the traffic on the highway BUT employees were courteous and professional.

Hartley Road Jacksonville FL

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Southside, Ramada Hotel & Conference Center by Wyndham Jacksonville is within a 10-minute drive of popular attractions such as Mandarin Museum and Mandarin Park. This 3-star hotel has 150 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free self-serve breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. This hotel serves as home to a piano bar, along with a restaurant that specializes in American cuisine. You can sip a beverage at the coffee shop/café.


Rooms

The 150 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Ramada Hotel & Conference Center by Wyndham Jacksonville features a nightclub, an outdoor pool, and a 24-hour gym. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

2 Queen Beds | Sleeps 5

Suite, 1 Bedroom, Non Smoking (Ramada)

1 King Bed | Sleeps 5

Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

1 King Bed | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Ramada Hotel & Conference Center by Wyndham Jacksonville

Everyone (29) Couples (6) Family (19)
3
Friends

WE WERE HAPPY TO HAVE A ROOM AVAILABLE IN THE SAME HOTEL AS THE SPORTS CARD SHOW. THE HOTEL ROOM BATHROOM HAD HAIR ON THE SHOWER WALLS AND THE DRAIN IN THE SHOWER WAS CLOGGED WITH HAIR

By , from bluffton on Sep 9, 2021

1
Business Business

3 weeks this trip, 5 separate reservations, same room. Have not had room cleaned, fresh towels or toiletries in 5 days. Had stayed at this hotel on and off for months at a time for work over past 2 years. This is the worst it has ever been. Have asked for fresh towels and such at front desk, told they will bring to my room for me within 5 minutes, still waiting 2 days later. Guess I should spend my money at another hotel starting tomorrow.

By on Jul 17, 2021

3
Everyone

Comedy Club. Location

By on May 30, 2021

2
Partner Couples

This is actually a motel with a wonderful view of I-295. The staff members were curt and not very friendly. I've had better interactions at the DMV. The building is very, very old. Obviously constructed long before the turn of the century. They've tried to maintain it and keep it clean, but it's pretty much at the end of it's useful life. Our room had a musty cigarette smell. Our A/C was a wall unit that sounded like a jet engine. It wouldn't respond to the LCD thermostat. We couldn't even turn it off to sleep. The LCD panel just displayed the room number and never changed or responded to the buttons. We discovered the problem at 2AM so it couldn't be fixed at that time and there were no other rooms available. If I'd been able to sleep through the noise, the mattress was comfortable and the linen clean. There was plenty of hot water.

By on Apr 25, 2021

4
Friends

The property is dated and the buffet breakfast was very limited. Other than that the stay was up to expectations.

By on Jan 31, 2021

5
Everyone

By on Dec 19, 2020

Review comment responded on Dec 20, 2020

Thank you for taking the time out of your schedule to complete a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

4
Business Business

Location and staf are Excellent. Housekeeping is terrible. I think they are told to ration towels and such. Or maybe they have to pay for it themselves. Was left with one towel, no hand towels or washrags. Oh and a half roll of toilet paper.

By , from Jacksonville on Oct 6, 2020

Review comment responded on Oct 11, 2020

Thank you for taking the time out of your schedule to complete a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We sincerely apologize for the issue with the towels. We hope to be of service to you in the future.

4
Business Business

The entire front desk staff is Excellent. Handles everything with excellence. Goes above and beyond expectations. Housekeeping is totally opposite, nothing is consistent, sometimes you get towels sometimes you don't or one. Sometimes you get tp, sometimes you don't. Hotel overall is a 9, front desk staff is a 10 , housekeeping is a 2. Great location

By , from Alabama on Oct 3, 2020

Review comment responded on Oct 11, 2020

Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our front desk staff to be satisfactory. I am saddened that you were less than happy with our housekeeping staff. I will share your comments with our team, who I am certain will be encouraged by your feedback. Here at Thank you again for sharing your experience, and we look forward to serving you in the future.

2
Everyone

By on Oct 3, 2020

Review comment responded on Oct 11, 2020

Thank you for taking the time to tell us about your experience at Ramada by Wyndham Jacksonville Hotel & Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4
Family

We had a nice stay. Room was clean and comfortable. No coffee maker due to Covid but that’s how it goes for now.

By , from Iowa on Sep 26, 2020

Review comment responded on Sep 26, 2020

Thank you for your positive review!

Ramada Hotel & Conference Center by Wyndham Jacksonville

3130 Hartley Road, Jacksonville, FL 32257
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