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Recent guest reviews

Great price, clean, lighted at night. Staff could be friendlier.

The is old and looks old and smells Old. Needs a major upgrde. If your looking for shelter thats about all its for. For truckers and homelss people.

Roaches smelled moldy see daylight through door when door was closed cleaning people stole my ashtray inside room floor and wall separating carpet was dirty floor uneven creaky

There were roaches coming out of everywhere including the sink drain. When i went to pay for my room the morning i was not only refused service but they called the cops on me. When i politely asked why they were being so terrible to me and asking the law to escort me off the property they told me i had to much stuff. When i asked to speak to a manager they refused and continually harassed and yelled at me. Listen to the reviews don't give them your money

Close to public transportation, and shopping. No pest.

One word, "Horrible", that's the best way to describe. Found 4 cockroaches after arriving, 2 live and 2 dead. Nothing clean, when I mean "Nothing" I mean n-o-t-h-i-n-g so nothing to mention that is good. Just dirty and nasty places. Will not go there again.

Everything was just fine..............sorry no dislikes

The bed was dirty the sheets have holes in them a very bad place to stay I did not stay at all I went to another hotel the same night I was disappointed n o r b i t z for letting me or even booking a room like this or place my two days of competition because of this was very bad I'm not very happy at all

Good value. Quiet. Good TV. Negatives were bad towels and too much light outside but overall I was very happy for the price.

Reasonably clean cheap hotel that was quiet, safe, and about average for a Knights Inn.

Only problem was the musty smell. Friendly helpful staff. No problems. Good price. Will definitely stay again.

I booked a room for 12/11/2017, but when I arrived at approximately 3am on 12/11/2017 the attendant informed me that the check in time was not until 2pm, and that I would have to pay $51.00 if I wanted to check into the room sooner. I told her that I was not aware of this, and that I was extremely tired. I ended up paying the $51.00 dollars after the attendant stated that there was absolutely nothing that she could do for me. I then checked into the room which was freezing. The heat did not work so the attendant moved me to another room which also was freezing. However, I turned on the heat, and then fell asleep. A few hours later I woke up and noticed that I could see the outside because the door was not a perfect fit for the motel room. The cold air came in through the side and the top of the door (pictures were taken). Later, when I decided to eat the roaches then attempted to eat with me (pictures were taken). I complained to the assistant manager, but he stated he could not refund any of the money that I had paid. However, he did state that he would have the door fixed, and the roaches taken care of. However, when I returned to the room nothing had been changed. The next day I checked out, but I attempted to eat again before checking out, but the roaches attempted to eat with me again as well. Please assist me with getting some amount of refund. I will never do business with this company ever again.

This hotel is not worth the little money you spend on staying here. The bathroom had a hole in the wall and the room had a very unpleasant smell. As I was checking in I watched the front desk staff answer the phone and was extremely rude to the customer and even hung up on them. Definitely would not recommend.

One night stay while passing through town. I would stay there again.

Floors were noisy and bumpy. Front desk staff was extremely rude. Room was STINK. And when I arrived all of the room doors were wide open. Mattresses were hard and sheets were itchy. Phone didn't work. Lights were dimmed which made the room dark. Outdated rooms and TV. There are other rooms right next door or across the street that are actually cheaper and are so much better than this piece of trash hotel.

Dix Ellis Trl Jacksonville FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

Located in Southside within a 5-minute drive of Saint Vincent's Medical Center Southside, Knights Inn Jacksonville at Dix Ellis Trail is within a 10-minute drive of The Avenues. This 80-room motel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

The 80 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Free toiletries are also included.


Property features

Guests of Knights Inn Jacksonville at Dix Ellis Trail enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Knights Inn Jacksonville at Dix Ellis Trail

Everyone (15) Couples (3)
4
Everyone

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Thank you for your review. We hope you enjoyed your stay and we look forward to seeing you in the near future.

4
Partner Couples

Great price, clean, lighted at night. Staff could be friendlier.

By on Nov 18, 2019

Review comment responded on Nov 20, 2019

Thank you for your feedback. Staffing issues will be handled and addressed. Thank you for staying with us.

1
Partner Couples

The is old and looks old and smells Old. Needs a major upgrde. If your looking for shelter thats about all its for. For truckers and homelss people.

By on Nov 4, 2019

Review comment responded on Nov 6, 2019

Thank you for your feedback. We will forward all issues to the appropriate staff and work hard to correct these issues.

1
Everyone

Roaches smelled moldy see daylight through door when door was closed cleaning people stole my ashtray inside room floor and wall separating carpet was dirty floor uneven creaky

By on Oct 17, 2019

Review comment responded on Oct 17, 2019

We are very sorry to hear about your stay. Please note that all departments have been notified and the issues stated in your review will be fixed within 2-3 business days.

4
Everyone

By on Sep 25, 2019

Review comment responded on Sep 27, 2019

Thank you for your review!! Management

1
Everyone

By on Sep 6, 2019

Review comment responded on Oct 13, 2019

Thank you for choosing to stay with us.

1
Partner Couples Business Business

There were roaches coming out of everywhere including the sink drain. When i went to pay for my room the morning i was not only refused service but they called the cops on me. When i politely asked why they were being so terrible to me and asking the law to escort me off the property they told me i had to much stuff. When i asked to speak to a manager they refused and continually harassed and yelled at me. Listen to the reviews don't give them your money

By on Aug 25, 2019

3
Everyone

Close to public transportation, and shopping. No pest.

By on Jul 17, 2019

1
Family with small children

One word, "Horrible", that's the best way to describe. Found 4 cockroaches after arriving, 2 live and 2 dead. Nothing clean, when I mean "Nothing" I mean n-o-t-h-i-n-g so nothing to mention that is good. Just dirty and nasty places. Will not go there again.

By , from Fort Lauderdale, FL on Jul 8, 2019

Review comment responded on Jul 13, 2019

Your feedback is quite upsetting to read; however, it is highly valued as guest feedback enables us to focus on the aspects that are most important to our guests. Please accept our apology for any unwanted guests and concerns regarding cleanliness. We will take action right away. If there is any chance to welcome you back and change your perceptions, we would be thankful for it.

4
Everyone

By on Jun 13, 2019

Knights Inn Jacksonville at Dix Ellis Trail

8285 Dix Ellis Trl, Jacksonville, FL 32256
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