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Recent guest reviews

The pricing was okay, but you definitely get what you pay for! The room that I had served it’s purpose, but I’ve stayed in nicer places. The building is old! The window leaked during a rainstorm. Long hairs kept reappearing in the shower and carpet. Sheet on bed had a hole in it. Refrigerator was unplugged. Had to move a heavy tv/refrigerator/microwave stand to plug it in. Plug sparked as I plugged it in! Had to plug it into the surge protector! Smh!

Good price and location although when the sun came up the traffic was a bit noisy. Clean & comfortable but I don't like those baby pillows on the bed. TV had no Guide to help choose stations.

Staff was really nice and the hotel seemed clean enough, but our room left a lot to be desired. The carpet was damp, the wall paper in the bathroom had obvious signs of damage and mold, and there was a hole in the shower wall. Next trip, we’ll spend the money on a nice hotel rather than a “deal”.

Cool and quiet , loved the jacuzzi suite we got . The second floor maintenance lady she’s the best!!

Staff and Housekeeping were great! Nice facilities.

Very clean hotel good location, and have stayed there so many times, and I am please with my stay look forward for the next time.

The property was clean and parking accessible. We had a room with a queen bed but was cramped as there wasn't much room between the end of the bed and the piece of furniture that held refrig, micro and TV which is way too big for room. Otherwise the room was nice.

Clean and quiet rooms, staff made cookies in the evening for quests and the hot breakfast in the morning is outstanding!

Everything was pleasing and I will can again I enjoyed.

there was an issue with the door lock, you had to hold up the inside handle while closing the door. Also, the room smelled too much like perfume, like someone went overboard with the Febreeze.

My husband fell off the broken office chair in the room.

Everyone was so nice and breakfast was amazing. Parking was available and the staff made sure everyone was comfortable. The bathroom wall was a little out dated

For the price you pay this is an excellent choice.

The man at the front desk was very freindly and helpful.

Collins Rd Orange Park FL

Hotel highlights

  • Free WiFi in public areas (speed: 25+ Mbps)
  • Free parking
  • Outdoor pool
  • Fitness center

Located within 2 miles (3 km) of bestbet Orange Park, Best Western Southside Hotel & Suites places you within a few miles (5 km) of Westside Regional Park. This 100-room hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a gym.


Rooms

All 100 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 43-inch LED TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and safes.


Property features

At Best Western Southside Hotel & Suites, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 King Bed | Sleeps 3

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Dining Table)

1 Queen Bed | Sleeps 2

Guest reviews for Best Western Southside Hotel & Suites

Everyone (38) Couples (2) Family (10)
2
Everyone

The pricing was okay, but you definitely get what you pay for! The room that I had served it’s purpose, but I’ve stayed in nicer places. The building is old! The window leaked during a rainstorm. Long hairs kept reappearing in the shower and carpet. Sheet on bed had a hole in it. Refrigerator was unplugged. Had to move a heavy tv/refrigerator/microwave stand to plug it in. Plug sparked as I plugged it in! Had to plug it into the surge protector! Smh!

By on Jul 23, 2021

Review comment responded on Sep 16, 2021

Thank you for taking time to review our hotel. We valued all guests feedback because it helps us continue improve and be your choice in hotels when in the area. We currently are under new management and greatly appreciate your understanding as we transition. We look forward to accommodating you soon.

3
Everyone

Good price and location although when the sun came up the traffic was a bit noisy. Clean & comfortable but I don't like those baby pillows on the bed. TV had no Guide to help choose stations.

By on Jul 17, 2021

3
Family with small children

Staff was really nice and the hotel seemed clean enough, but our room left a lot to be desired. The carpet was damp, the wall paper in the bathroom had obvious signs of damage and mold, and there was a hole in the shower wall. Next trip, we’ll spend the money on a nice hotel rather than a “deal”.

By on Jun 20, 2021

5
Family Family

Cool and quiet , loved the jacuzzi suite we got . The second floor maintenance lady she’s the best!!

By on Apr 27, 2021

5
Everyone

Staff and Housekeeping were great! Nice facilities.

By , from Alaska on Jun 29, 2020

Review comment responded on Jun 29, 2020

Thank you for your valued feedback. We look forward to your future staycation with us.

5
Family Family

Very clean hotel good location, and have stayed there so many times, and I am please with my stay look forward for the next time.

By on Mar 9, 2020

Review comment responded on Mar 14, 2020

Thank you for your feedback. We value your business and loyalty to our Brand and Hotel. Reach out to us for your future stays. We also want to thank you for your feedback to help improve our hotel for future staycations with us. Matthew Guest Relations

4
Everyone

The property was clean and parking accessible. We had a room with a queen bed but was cramped as there wasn't much room between the end of the bed and the piece of furniture that held refrig, micro and TV which is way too big for room. Otherwise the room was nice.

By on Mar 3, 2020

Review comment responded on Mar 9, 2020

We do apologize. We do recommend one of our suites for your next visit with us. We reassure you the space in our suites will provide the space you are requesting. Reach out to our Hotel personally for your next reservation so we can assist you in booking that room style. Sincerely, Matthew

5
Partner Couples

Clean and quiet rooms, staff made cookies in the evening for quests and the hot breakfast in the morning is outstanding!

By on Feb 10, 2020

Review comment responded on Apr 9, 2020

We are glad you enjoyed your stay at our Hotel.We look forward to your return visit with us. Sincerely, Matthew Guest Relations

4
Everyone

By on Dec 22, 2019

4
Family

Everything was pleasing and I will can again I enjoyed.

By on Oct 2, 2019

Best Western Southside Hotel & Suites

4580 Collins Rd, Orange Park, FL 32244-9521
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