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Recent guest reviews

The gentleman that waited on us was very helpful . We had a problem over the pet fee because we were told at corporate that there was not a fee. The worker and his manager guaranteed that the fee would be removed from our credit card.

Property was nice. Person at desk as soon as we got there received us with telling us they were all booked and there were no rooms available. Manager was supposed to call us and tell us our reservation was cancelled. I informed attendant that I had made reservation a week in advance. He kept saying he didn't think he had any rooms available and if he did it would be dirty because cleaning staff called off. Luckily he kept looking on his computer and came up with a nice clean room.

No gym stea

Great room, I definitely would book again through the app

The location was very good for us and the staff was,very helpful

Everything was great except that the breakfast was definitely minimalistic!

Lakeshore Dr. Indianapolis IN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within a leisurely stroll of Fastimes Indoor Karting, Extended Stay America Suites Indianapolis North Carmel is within a few miles (5 km) of Fashion Mall at Keystone. This 72-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 72 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Renovated in 2017, Extended Stay America Suites Indianapolis North Carmel offers a gym, free WiFi in public areas, and coffee in a common area. A stay here includes free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include laundry facilities, a picnic area, and a TV in a common area.

Room options

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Extended Stay America Suites Indianapolis North Carmel

Everyone (5) Couples (2) Family (2)
4
Partner Couples Business Business

The gentleman that waited on us was very helpful . We had a problem over the pet fee because we were told at corporate that there was not a fee. The worker and his manager guaranteed that the fee would be removed from our credit card.

By on Oct 18, 2021

Review comment responded on Oct 20, 2021

Your refund was sent! I do apologize for the confusion, and hope we can help serve you again in the future.

4
Partner Couples

Property was nice. Person at desk as soon as we got there received us with telling us they were all booked and there were no rooms available. Manager was supposed to call us and tell us our reservation was cancelled. I informed attendant that I had made reservation a week in advance. He kept saying he didn't think he had any rooms available and if he did it would be dirty because cleaning staff called off. Luckily he kept looking on his computer and came up with a nice clean room.

By on Aug 17, 2021

4
Everyone

No gym stea

By on Aug 10, 2021

Review comment responded on Aug 28, 2021

I apologize that the gym was not available when you stayed here with us. We will have that up and running very soon for all of our guest to enjoy.

5
Friends Family

Great room, I definitely would book again through the app

By , from Indy on Sep 18, 2020

Review comment responded on Sep 18, 2020

Jay, thank you for the generous review of Extended Stay America. We are delighted to know you had a great stay and that you loved your well-appointed room. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management

1
Everyone

By on Mar 3, 2020

Review comment responded on Apr 19, 2020

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

4
Family Friends

The location was very good for us and the staff was,very helpful

By on Nov 21, 2019

Review comment responded on Nov 22, 2019

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

4
Everyone

By on May 13, 2019

3
Everyone

By on Apr 14, 2019

Review comment responded on Apr 14, 2019

We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management

4
Everyone

Everything was great except that the breakfast was definitely minimalistic!

By , from Michigan on Nov 22, 2018

Review comment responded on Nov 23, 2018

Ron, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management

Extended Stay America Suites Indianapolis North Carmel

9750 Lakeshore Dr., Indianapolis, IN 46280
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