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Recent guest reviews

Friendly people and a nice place to stay! I just wish that when you book online it would update you on what is closed in the building

The room smelled like mold and pee... Breakfast was totally taken down before time We will not be back to any of these properties

Staff was very friendly. But the hotel smelled like an old ashtray.

Room is ok.staff at reception was very friendly. rooms are small & breakfast is poor

You get what you pay for. The bathroom smelled like a skunk and the door to the bathroom was merely a sliding plastic door. My kids refused to take a bath. There were appliances but they were very old. They could do a better job of matching the number of towels to the number of guests on the itinerary. The continental breakfast was sugary granola bars and packaged muffins and was not worth getting.

The greeter at the door was kind and patient. She allowed me to choose my room and made my request. The hotel was clean quiet, Not ENOUGH PARKING SPACES we went during a night of contractors cars and trailers taking up parking spaces. Smokers hanging out in the parking lot near the doorway south entrance.

Northwest Blvd Indianapolis IN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Extended Stay America Suites Indianapolis West 86th St is located 1.9 mi (3 km) from Traders Point Creamery and within a 10-minute drive of Hopwood Cellars Winery. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast served from 6 AM to 9:30 AM.


Rooms

All 89 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

Renovated in 2017, Extended Stay America Suites Indianapolis West 86th St offers a fitness center, free WiFi in public areas, and coffee in a common area. If you drive, put free parking to good use. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include laundry facilities, barbecue grills, and a picnic area.

Room options

Deluxe Studio, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Extended Stay America Suites Indianapolis West 86th St

Everyone (6) Family (2)
5
Everyone

Friendly people and a nice place to stay! I just wish that when you book online it would update you on what is closed in the building

By on Jun 8, 2020

Review comment responded on Jun 11, 2020

Thank you for choosing Extended Stay America. We are glad overall you had a pleasant stay and that you were impressed with our cordial associates. Also, we have updated information on our hotel's website so our guests can be aware of what amenities we offer currently. We value your business and look forward to welcoming you back soon. Sincerely, Hotel Management

2
Family Family

The room smelled like mold and pee... Breakfast was totally taken down before time We will not be back to any of these properties

By on Jul 22, 2019

Review comment responded on Jul 23, 2019

Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management

3
Everyone

Staff was very friendly. But the hotel smelled like an old ashtray.

By on Jan 7, 2019

Review comment responded on Jan 8, 2019

Thank you for choosing our hotel for your stay. We are pleased to know you liked our associates and had a pleasant time with us, but we are sorry for the odor you encountered. Your feedback has been shared with the housekeeping team to be more attentive in their work so that our future guests never encounter a similar problem. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management

3
Everyone

Room is ok.staff at reception was very friendly. rooms are small & breakfast is poor

By on Dec 11, 2018

Review comment responded on Dec 12, 2018

Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast as well as with the size of your room. We have suites of different sizes, configurations and rates available so we will be happy to reserve the suite of your choice during your next visit. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management

1
Everyone

By on Aug 13, 2018

Review comment responded on Aug 14, 2018

We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

2
Everyone

You get what you pay for. The bathroom smelled like a skunk and the door to the bathroom was merely a sliding plastic door. My kids refused to take a bath. There were appliances but they were very old. They could do a better job of matching the number of towels to the number of guests on the itinerary. The continental breakfast was sugary granola bars and packaged muffins and was not worth getting.

By on Mar 26, 2018

Review comment responded on Mar 28, 2018

Please accept our sincere apologies for the issues you encountered and regret the inconvenience they caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We are committed to making sure that we don't repeat what you experienced. Thanks for your feedback, and we hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

5

nice close to hotel and movies and food

Everyone

The greeter at the door was kind and patient. She allowed me to choose my room and made my request. The hotel was clean quiet, Not ENOUGH PARKING SPACES we went during a night of contractors cars and trailers taking up parking spaces. Smokers hanging out in the parking lot near the doorway south entrance.

By on Jun 24, 2017

Review comment responded on Jun 28, 2017

Thank you for staying with us - we appreciate your business! We are delighted to note that you got a good night’s sleep while here. With that said, we also acknowledge your observations and concerns which will help us to improve our facility going forward. We look forward to your next stay at Extended Stay America - Indianapolis - West 86th St. Sincerely, General Manager

Extended Stay America Suites Indianapolis West 86th St

8520 Northwest Blvd, Indianapolis, IN 46278
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