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Recent guest reviews

Clean room

For a 10 day trip it was a nice location and nice size room/space to be able to cook own meals and not eat out every day. The front desk was rarely staffed and you needed to wait for service. Check-in was subpar - nothing explained, prices not confirmed - just poor service. Whirlpool in the pool area did not work properly. We had a suite with separate bedroom, however the A/C vent did not allow cool air to get in there so it was uncomfortable temperature for sleeping. Only 1 elevator for 4 floors...we were in town for a bowling event (many of which we saw at this hotel) so it was inconvenient to have to carry bags/belongings up and down stairs multiple times a day.

I liked the kitchen in the rooms. The pool and hot tub were highly Chlorinated it burned my eye

The rooms were nice and clean, had a full size fridge and a stove. Something that would be very helpful if traveling with children or if your on an extended stay in the area. The staff was friendly and accommodating.

Good amenities with refrigerator and cooking ability.

It was an overnight stay with the luxuries of home.

Suite was like an efficiency apartment. Full kitchen plus dishes and utensils. A nice little store on the first floor. Very quiet. Highly recommend.

The hotel was awesome! Staff was great they called to make sure I was ok when I arrived. They were very helpful would definitely stay again !

Check in was easy! The location could not have been any better, we were 3mins from the mall and every food place you could think of! Plus there was a speedway on the corner (in walking distance) of the hotel which made filling up a breeze. I would stay here again and there are just to many good things to say about it. The only thing that would have made it better is if the hot was open(closed for maintenance) and the indoor pool was freezing 58°

It made me feel like it was a home away from home.

This was a last minute escape for my husband and I and I wasn't expecting the hotel to be as nice as it was, especially for the price. It was very inexpensive in the castleton area. It had a partial kitchen with all the utensils and the staff was very friendly and helpful. We would definitely go back.

Would stay here again. Very time. Peaceful hotel stay

the staff was great the room was quiet and very clean 22 minutes from downtown even in a snowstorm

I don't know what hotel the people who only gave this hotel 2 stars syayed in, but it could'nt have been the Candlewood Suites I stayed in. 1. easy on & off the interstate 2.Friendly front desk staff. 3.clean, comfortable room. 4.Nice pool & hot tub 5. price is right. I travel to Indianapolis 3 or 5 times a year and I have found a new place to stay and it's $30 a night cheaper.

Overall our stay was pretty good. We didn't expect to find fully furnished suites including silverware, flatware, and dishwasher with garbage disposal (although it was broken, and the smell of rotten food was a little nauseating). The refreshment area is well-stocked and the prices are reasonable, the honor system is a refreshing change. The pool and hot tub were clean.

Bash Street Indianapolis IN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour health club

Located in Castleton, Candlewood Suites Indianapolis, an IHG Hotel is within a mile (2 km) of sights such as Community Hospital North and Castleton Square. This 124-room hotel welcomes guests with conveniences like an indoor pool, a 24-hour health club, and free in-room WiFi.


Rooms

The 124 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect TVs with DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities. Weekly housekeeping is available.


Property features

At Candlewood Suites Indianapolis, an IHG Hotel, guests enjoy an indoor pool, a 24-hour health club, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

1 Queen Bed | Sleeps 4

Studio Suite, 2 Double Beds, Kitchen

2 Double Beds | Sleeps 4

Studio Suite, 1 Queen Bed, Kitchen

1 Queen Bed | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

1 Queen Bed | Sleeps 2

Guest reviews for Candlewood Suites Indianapolis, an IHG Hotel

Everyone (8) Couples (9) Business (2) Family (5) Other (2) Friends (1)
4
Family

Clean room

By on Aug 16, 2021

3
Family Friends

For a 10 day trip it was a nice location and nice size room/space to be able to cook own meals and not eat out every day. The front desk was rarely staffed and you needed to wait for service. Check-in was subpar - nothing explained, prices not confirmed - just poor service. Whirlpool in the pool area did not work properly. We had a suite with separate bedroom, however the A/C vent did not allow cool air to get in there so it was uncomfortable temperature for sleeping. Only 1 elevator for 4 floors...we were in town for a bowling event (many of which we saw at this hotel) so it was inconvenient to have to carry bags/belongings up and down stairs multiple times a day.

By on Jul 19, 2021

2
Everyone

By on Mar 7, 2021

Review comment responded on Apr 3, 2021

We are sorry we failed to meet your expectations

1
Everyone

By on Sep 21, 2020

Review comment responded on Oct 12, 2020

We apologize for your experience.

4
Everyone

By on Jul 10, 2020

Review comment responded on Aug 21, 2020

Thank you!

5
Partner Couples

I liked the kitchen in the rooms. The pool and hot tub were highly Chlorinated it burned my eye

By on Feb 18, 2020

Review comment responded on Feb 27, 2020

Thank you for staying with us. We are sorry for the issue you experienced. The pool and hot tub are tested daily but we will look into it. We appreciate your feedback.

5
Family with small children

The rooms were nice and clean, had a full size fridge and a stove. Something that would be very helpful if traveling with children or if your on an extended stay in the area. The staff was friendly and accommodating.

By on May 13, 2019

Review comment responded on May 14, 2019

Thank you for your feedback. We are glad you enjoyed your stay with us.

4
Everyone

Good amenities with refrigerator and cooking ability.

By on Jan 28, 2019

Review comment responded on Jan 29, 2019

Thank you for your feedback and choosing to stay with us.

5
Everyone

By on Dec 2, 2018

Review comment responded on Dec 4, 2018

Thank you for your feedback and staying with us. Hope to see you again soon!

4
Everyone

By on Oct 17, 2018

Review comment responded on Oct 23, 2018

Thank you for your feedback.

Candlewood Suites Indianapolis, an IHG Hotel

8111 Bash Street, Indianapolis, IN 46250
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