Skip to main content
Beginning of main content

Recent guest reviews

The staff was very friendly and accommodating to any request we had. The room was clean and the cleaning staff worked hard to make our stay comfortable. I rented three rooms for my family. There were no complaints; everyone was happy with our stay. Thank you to the staff, we enjoyed our stay in Idaho Falls.

Tha people were very nice. The breakfast hostess was especially helpful.

A very average room. Small not comfortable bed, small TV. Not what I expected.

We arrived on our check in and were told our room was a smoking room. Not being a smoker I explained there was a mistake and requested anther room. We were given some deodorizing spray. After we walked to our room we went swimming. Accidentally left a hat and sunglasses on a table. Checked several times with the front desk and was told repeatedly, nothing has been turned in. Ran into a family at the pool later that night and they said they turned in my items to the desk. The dad and I went to desk and we finally got an answer. I am hopeful they will replace what they misplaced. I would not recommend this hotel and I will not stay again.

Everything was as other holiday inns except the AC unit smelled like body odor and there were scuffs on the walls and bathtub. That may be due to the room the put us in because it was wheelchair accessible

Great location, next to a mall and all kinds of good food close by.

Check in was great. Upon entering the side door we had to swipe our card 10+ times to enter. The room was ok not what was shown on the web. There was a big stain on the carpet. The bed was comfortable however the sheets were very rough. The worst of worst was the mold on the ceiling in the bathroom above the shower. MOLD - yes, nice 5 star hotel huh? Needless to say we will NOT be staying at this hotel again. Yes, it was close to the mall and a central location but not worth the $230 we spent.

The room was clean, comfortable, little extra like more pillows, lots of towels, makeup wipe, lotion, quiet, two phones, and the pool so clean and comfortable. The breakfast was nice in the morning with nice staff. They even gave a special little treat for my kids in the morning.

Channing Way Idaho Falls ID

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a 5-minute walk of Grand Teton Mall, Holiday Inn Express Hotel & Suites Idaho Falls, an IHG Hotel is within a 15-minute stroll of RediCare. This 79-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All of Holiday Inn Express Hotel & Suites Idaho Falls, an IHG Hotel's 79 air-conditioned rooms provide private yards, microwaves, and refrigerators. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free weekday newspapers, and free local calls are also available.


Property features

Guests of Holiday Inn Express Hotel & Suites Idaho Falls, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this hot springs hotel include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 2

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed, Jetted Tub (Whirlpool)

1 King Bed | Sleeps 2

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Idaho Falls, an IHG Hotel

Everyone (3) Business (1) Couples (2) Family (4)
5
Family

The staff was very friendly and accommodating to any request we had. The room was clean and the cleaning staff worked hard to make our stay comfortable. I rented three rooms for my family. There were no complaints; everyone was happy with our stay. Thank you to the staff, we enjoyed our stay in Idaho Falls.

By on Jun 11, 2021

5
Family

Tha people were very nice. The breakfast hostess was especially helpful.

By on May 5, 2021

4
Everyone

By on Jul 8, 2019

4
Everyone

By on Mar 5, 2019

3

not to the standard of hi express

Everyone

A very average room. Small not comfortable bed, small TV. Not what I expected.

By , from California on Jul 30, 2016

Review comment responded on Dec 6, 2021

Thank you so much Buster for taking the time to review our hotel in Idaho Falls. We appreciate your feedback about the room and apologize that we did not meet your expectations. We would love the opportunity to have you as our guest again and create a more memorable experience for you. Thanks again for being our guest.

2

not a good hotel

Family

We arrived on our check in and were told our room was a smoking room. Not being a smoker I explained there was a mistake and requested anther room. We were given some deodorizing spray. After we walked to our room we went swimming. Accidentally left a hat and sunglasses on a table. Checked several times with the front desk and was told repeatedly, nothing has been turned in. Ran into a family at the pool later that night and they said they turned in my items to the desk. The dad and I went to desk and we finally got an answer. I am hopeful they will replace what they misplaced. I would not recommend this hotel and I will not stay again.

By on Jun 15, 2015

3

idaho falls hie

Couples

Everything was as other holiday inns except the AC unit smelled like body odor and there were scuffs on the walls and bathtub. That may be due to the room the put us in because it was wheelchair accessible

By on Sep 2, 2014

4

great location for the money

Business

Great location, next to a mall and all kinds of good food close by.

By on Dec 21, 2010

2

not great

Couples

Check in was great. Upon entering the side door we had to swipe our card 10+ times to enter. The room was ok not what was shown on the web. There was a big stain on the carpet. The bed was comfortable however the sheets were very rough. The worst of worst was the mold on the ceiling in the bathroom above the shower. MOLD - yes, nice 5 star hotel huh? Needless to say we will NOT be staying at this hotel again. Yes, it was close to the mall and a central location but not worth the $230 we spent.

By on Sep 14, 2009

5

all around good business or family

Family

The room was clean, comfortable, little extra like more pillows, lots of towels, makeup wipe, lotion, quiet, two phones, and the pool so clean and comfortable. The breakfast was nice in the morning with nice staff. They even gave a special little treat for my kids in the morning.

By on Mar 15, 2008

Holiday Inn Express Hotel & Suites Idaho Falls, an IHG Hotel

2270 Channing Way, Idaho Falls, ID 83404
url importing http://sso-opn.orbitz.com/Idaho-Falls-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Idaho-Falls,-an-IHG-Hotel.h538558-p2.Hotel-Reviews
There was an error importing /Idaho-Falls-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Idaho-Falls,-an-IHG-Hotel.h538558-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Idaho-Falls-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Idaho-Falls,-an-IHG-Hotel.h538558-p2.Hotel-Reviews

Frequently asked questions