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Recent guest reviews

Very expensive, out dated and dirty

While the hotel isn't terrible I would not stay here again. There are other hotels for similar pricing that you would not have to pay for parking. I was specifically looking for a room with a view and there are rooms that advertise this which I didnt get. Our view was a burnt building since the hotel had a fire. Alot of hidden fees at hotel. On top of it all i traveled with an infant and there was food in the corner of the room that we stayed in and we left and the same crumbs were never cleaned . I would stay somewhere else.

Clean Rooms, but very outdated. Excuse for problems blamed on COVID - overprice restaurant, staff not trained. and low quality food. No Pool or firepit.

Room was comfortable and nicely updated. The bathroom, though, definitely needed an upgrade. The tub was incredibly slippery, toilet seat shaky and the closet door was stuck. Very nice location across from the waterfront and a short walk to Main St.

Location and views

Our experience was mostly positive. We stayed in the new building, so everything was up to date. Cannot speak for the old section. The only thing keeping this from being a 5* review is the parking. The entire parking lot is secured and you need a room key to access and leave. The fact that you have to pay extra for parking upon arrival is absurd. There were plenty of extra spots so overflow was not an issue. I get that it is right across from the ferry, but the parking should be built in to the hotel room price.

The room was a bit outdated, hole in back of bathroom door, they don’t provide weighted blankets, front desk rarely answers phone, otherwise pool and restaurAunt are fantastic and location superb

The door knob was broken and a sharp metal piece was hanging out which cut my thumb within few minutes of entering the room. I reported the incident at the front desk and they took down the injury report and said that the room will be changed the next day. The room was not changed neither the broker knob was repaired for our entire stay of 3 nights. The service was terrible, we were out of coffee cups as they were not doing the room Cleaning due to covid, when requested for coffee cups they said they are sending and nothing happened for 24 hrs, we got coffee cups after repeated calls to front desk. This hotel no way deserves 3.5 stars and this was one of my worst experience ever

For the money per night I think it could of been a better stay, I travel alot, you had to pay 28 a night to park, I have stayed at other properties in Hyannis and never paid to park, their lots are huge so feel a bit much to pay to park and I had 2 vehicles, the shower just stop working twice during a shower, otherwise it was ok. Ice machines had not ice, had to walk to another building to get ice and was not convient. I would not stay here again, I expected more for the price,. Not worth what they charge. Other hotels were nicer staff, free parking and half the price.

Beautiful hotel! Perfect location. Excellent friendly staff!!! Pool is beautiful!!

The heat was not working in our room and we called the front desk to address the issue and we were told that there was nobody that could help us. It was the middle of February and it was very cold outside. I was disappointed that nothing could be done. It was late and we were very cold.

Nice hotel across from ferry. Close to my event so was perfect for me!

Clean, Quiet, very comfortable beds!!! Walking distance to downtown.

They gave us a handicap room with a broken shower drain water went all over the place when you showered including into the main room also the curtain was not properly attached to the rod

The room was much smaller than the pictures. There was no view as shown on websites. The furnishing was okay, but the floors screaked horribly everytime you moved around. There is no microwave for reheating. The room is very small.

Ocean St Hyannis MA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

John F. Kennedy Hyannis Museum is a short stroll from Hyannis Harbor Hotel, and other popular attractions like Kalmus Beach are within a mile (2 km). This 3.5-star hotel has 204 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge.


Rooms

All 204 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and bathrobes. Safes, phones, and ironing boards are also standard.


Property features

Hyannis Harbor Hotel features an indoor pool, a children's pool, and a 24-hour gym. Self parking is offered for USD 28 per day. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Premium Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Traditional Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Pool View

2 Queen Beds | Sleeps 4

Guest reviews for Hyannis Harbor Hotel

Everyone (24) Couples (6) Family (9)
1
Family

Very expensive, out dated and dirty

By on Aug 31, 2021

2
Family with small children

While the hotel isn't terrible I would not stay here again. There are other hotels for similar pricing that you would not have to pay for parking. I was specifically looking for a room with a view and there are rooms that advertise this which I didnt get. Our view was a burnt building since the hotel had a fire. Alot of hidden fees at hotel. On top of it all i traveled with an infant and there was food in the corner of the room that we stayed in and we left and the same crumbs were never cleaned . I would stay somewhere else.

By on Jun 19, 2021

3
Family

Clean Rooms, but very outdated. Excuse for problems blamed on COVID - overprice restaurant, staff not trained. and low quality food. No Pool or firepit.

By on Jun 14, 2021

4
Partner Couples

Room was comfortable and nicely updated. The bathroom, though, definitely needed an upgrade. The tub was incredibly slippery, toilet seat shaky and the closet door was stuck. Very nice location across from the waterfront and a short walk to Main St.

By on Jun 7, 2021

4
Partner Couples

Location and views

By on Apr 4, 2021

4
Everyone

By on Sep 21, 2020

4
Partner Couples

Our experience was mostly positive. We stayed in the new building, so everything was up to date. Cannot speak for the old section. The only thing keeping this from being a 5* review is the parking. The entire parking lot is secured and you need a room key to access and leave. The fact that you have to pay extra for parking upon arrival is absurd. There were plenty of extra spots so overflow was not an issue. I get that it is right across from the ferry, but the parking should be built in to the hotel room price.

By , from Woburn, MA on Sep 8, 2020

4
Everyone

The room was a bit outdated, hole in back of bathroom door, they don’t provide weighted blankets, front desk rarely answers phone, otherwise pool and restaurAunt are fantastic and location superb

By on Aug 27, 2020

1
Family with small children

The door knob was broken and a sharp metal piece was hanging out which cut my thumb within few minutes of entering the room. I reported the incident at the front desk and they took down the injury report and said that the room will be changed the next day. The room was not changed neither the broker knob was repaired for our entire stay of 3 nights. The service was terrible, we were out of coffee cups as they were not doing the room Cleaning due to covid, when requested for coffee cups they said they are sending and nothing happened for 24 hrs, we got coffee cups after repeated calls to front desk. This hotel no way deserves 3.5 stars and this was one of my worst experience ever

By , from Old Greenwich on Aug 23, 2020

4
Everyone

By on Aug 21, 2020

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