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Recent guest reviews

Loud neighbors and paper thin walls made sleeping here impossible, will not be staying here again!

Everything was good except in the restaurant they was acting a little prejudice prejudice

The airport shuttle was extremely slow. We waited an hour and then took a taxi instead. On check in the rep gave us know information about the hotel or the amenities. There were no cups in the room. There was no information about hotel amenities in the room. Overall a very poor experience.

Convivent stay.

The property was very close to the airport and they offer free shuttle service to the airport. Although I didn't use the service, I observed many people being agitated because the driver was not in a rush to take them to the airport so you may need more time. There is a Walmart which is very close but other than that there's not a lot of fine dining unless you have a car. The television is not the best for entertainment. It doesn't have many channels and the guide feature doesn't work. Customer service is definitely lacking. There was no water (off and on)during the visit and they did not communicate that in any way until you went to go and take a shower and literally no water came out. Although they were apologetic they offered no compensation. In a city that was running record highs of 90 degree weather you need water.

The smell as soon as you walked inside was horrible. Someone was smoking on my floor and could be smelled as soon as got off the elevator. Location is close to airport but far away from anything safe to do. I cut my stay there short. Couldn’t take it. Do not recommend

I love Hyatt properties , but this property I can say I won’t be looking forward to booking any future stays at this location . It’s out dated , from the missing lighting to the dull dingy rooms. Not to mention the ghetto guests. From the wedding party fighting each other in a complete knock down drag out fight , people pArtying In their rooms after the club at 3in the Morning . Someone’s child was roaming the halls at 2 am Screaming and crying . This property is to big not To have more younger , fit for the job security on staff . Poor security got tossed to the side and injured trying to break up the fight . The staff was sweet and amazing.. but This Property needs some revising .

Clean hotel- followed safety practices- nice representatives

I did like the property but it would of been nice if the swimming pool or if some of the restaurant would of been open

Considering COVID-19, beautiful hotel. Recommended.

Waited about 30 minutes for airport shuttle that never arrived. Called hotel 3 times and only got a recording, disconnected or no answer. Stayed at another hotel. Please credit my account.

I liked the restaurant and bar. The condition of the property overall was good. Elevators and such were in good working order.

Very nice hotel. The rooms are very clean, and the staff is friendly and happy to assist you with anything you may need.

the bedding should be improved and hvac should be working more effectively as I felt that it was not cooling effectively

Terribly maintained, clogged plumbing, uncomfortable beds, every aspect of this property is sorely outdated.

N Sam Houston Pkwy E Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Greater Greenspoint within 2 miles (3 km) of Greenspoint Mall, Hyatt Regency Houston Intercontinental Airport is within a few miles (5 km) of North Houston Bike Park. This 335-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

The 335 accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers. Other standard amenities include MP3 docks, refrigerators, and coffee makers.


Property features

Guests of Hyatt Regency Houston Intercontinental Airport have access to an outdoor pool, a gym, and a spa tub. There's free parking, as well as a free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Guest Room, Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Regency Houston Intercontinental Airport

Everyone (27) Couples (17) Business (12) Family (18) Friends (3) Other (2)
2
Partner Couples

Loud neighbors and paper thin walls made sleeping here impossible, will not be staying here again!

By on Sep 12, 2021

Review comment responded on Sep 30, 2021

We appreciate the feedback, Kent. We're disappointed you had such challenges during your time with us. We regret the problems you had with the sound levels in the rooms and that your stay didn't exceed your expectations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

3
Family

Everything was good except in the restaurant they was acting a little prejudice prejudice

By on Jul 5, 2021

1
Family with small children

The airport shuttle was extremely slow. We waited an hour and then took a taxi instead. On check in the rep gave us know information about the hotel or the amenities. There were no cups in the room. There was no information about hotel amenities in the room. Overall a very poor experience.

By on Jul 4, 2021

4
Partner Couples

Convivent stay.

By on Jun 23, 2021

1
Everyone

The property was very close to the airport and they offer free shuttle service to the airport. Although I didn't use the service, I observed many people being agitated because the driver was not in a rush to take them to the airport so you may need more time. There is a Walmart which is very close but other than that there's not a lot of fine dining unless you have a car. The television is not the best for entertainment. It doesn't have many channels and the guide feature doesn't work. Customer service is definitely lacking. There was no water (off and on)during the visit and they did not communicate that in any way until you went to go and take a shower and literally no water came out. Although they were apologetic they offered no compensation. In a city that was running record highs of 90 degree weather you need water.

By on Jun 21, 2021

3
Everyone

By on Feb 1, 2021

2
Everyone

The smell as soon as you walked inside was horrible. Someone was smoking on my floor and could be smelled as soon as got off the elevator. Location is close to airport but far away from anything safe to do. I cut my stay there short. Couldn’t take it. Do not recommend

By on Jan 26, 2021

3
Partner Couples

I love Hyatt properties , but this property I can say I won’t be looking forward to booking any future stays at this location . It’s out dated , from the missing lighting to the dull dingy rooms. Not to mention the ghetto guests. From the wedding party fighting each other in a complete knock down drag out fight , people pArtying In their rooms after the club at 3in the Morning . Someone’s child was roaming the halls at 2 am Screaming and crying . This property is to big not To have more younger , fit for the job security on staff . Poor security got tossed to the side and injured trying to break up the fight . The staff was sweet and amazing.. but This Property needs some revising .

By , from Las Vegas on Oct 27, 2020

4
Everyone

By on Aug 25, 2020

5
Everyone

By on Aug 11, 2020

Hyatt Regency Houston Intercontinental Airport

425 N Sam Houston Pkwy E, Houston, TX 77060
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