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Recent guest reviews

Great birthday stay... will stay at this facility every time

The valet and front desk were friendly. Unfortunately, we felt ignored at the pool when the waitresses came out three times and did not take our order. There was one other couple at the pool who was being serviced. After the third time the waitress left without acknowledging us, we told the front desk. The manager provided free drinks after this, but you don’t get a second chance to make a first impression. We won’t be back and I can’t recommend it to anyone.

The service was great. The room was amazing, very clean.

Katy Freeway Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Memorial within a short walk of Memorial City Mall, Hotel ZaZa Houston Memorial City is within 2 miles (3 km) of other popular sights such as CityCentre. This 159-room, 4-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 5:30 AM to 11:00 AM.


Rooms

All 159 air-conditioned rooms feature minibars, safes, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include ironing boards and desks.


Property features

At Hotel ZaZa Houston Memorial City, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Valet parking is available for USD 30 per night, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a 24-hour business center, and a garden.

Room options

Premium Room, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Premium Room, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Standard Room, Balcony

1 King Bed | Sleeps 4

Guest reviews for Hotel ZaZa Houston Memorial City

Everyone (10) Couples (2)
5
Partner Couples

Great birthday stay... will stay at this facility every time

By on Mar 6, 2021

Review comment responded on Apr 14, 2021

Thank you for taking the time to complete our survey; feedback is the heart of who we are at Hotel ZaZa and our whole team loved hearing your positive comments! As a token of our appreciation, we would love to invite you back with a free $50 food and beverage credit when you book your next stay in Austin, Dallas, Houston Museum District or Houston Memorial City! We will also prioritize an upgrade for you to the next available room category if available on your check in day when you book within the next 90 days with the code VD21TYO

5
Everyone

By on Feb 25, 2021

Review comment responded on Apr 14, 2021

We Love Ya At ZaZa and we love hearing from our guests! We greatly appreciate your feedback and are delighted that your stay was fabulous !

5
Everyone

By on Jul 26, 2020

5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 14, 2020

Thank you for your review!

3
Everyone

By on Oct 26, 2019

Review comment responded on Nov 1, 2019

Thank you for your feedback!

5
Everyone

By on Aug 8, 2019

Review comment responded on Aug 13, 2019

We Love Ya At ZaZa!

5
Everyone

By on Jul 12, 2019

Review comment responded on Jul 15, 2019

We Love Ya At ZaZa!

2
Partner Couples

The valet and front desk were friendly. Unfortunately, we felt ignored at the pool when the waitresses came out three times and did not take our order. There was one other couple at the pool who was being serviced. After the third time the waitress left without acknowledging us, we told the front desk. The manager provided free drinks after this, but you don’t get a second chance to make a first impression. We won’t be back and I can’t recommend it to anyone.

By on Jun 14, 2019

4
Everyone

By on May 19, 2019

Review comment responded on May 22, 2019

Thank you for your review!

4
Everyone

By on Mar 17, 2019

Review comment responded on Apr 1, 2019

Thank you for your feedback!

Hotel ZaZa Houston Memorial City

9787 Katy Freeway, Houston, TX 77024
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