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Recent guest reviews

Our stay was nothing short of amazing! Beautiful hotel and kind staff!

Amazing staff from top to bottom! Rooms are beautiful, close to everything

Most wonderful staff including the reception, and door attendants and esp. the housekeeping. Wonderful location.

super clean turn down service, excellent staff at the reception but bad quality of towels and the complimentary coffee service at the reception was inadequate !

Unfortunately, they were holding a wedding on site Saturday in the pool area. They closed the pool from 2-6pm for the service. It literally took 20 mins to set up and the service was 30 mins long. That kind of ruined our Saturday stay.

Great location nestled within a residential neighbored and wonderful staff.

Great experience. Beautiful Italian style, it is uncrowned and allows a very simple elegant stay.

Upon arrival the room type was not available, I was required to pay an upgrade fee. Lunch restaurant beet salad had canned beets, hamburger ordered medium rare was well done previously frozen preformed patty. No key to minibar was offered, had to request it to be brought up (needless tip). Ordered room service dinner specifically requested bread and ice bucket did not receive, food was cold by the time they returned with it. At breakfast only one table was occupied, server tried to put me at tiny table in entry way asked for bigger table and was denied. Mind you, there was ONE guest in the entire restaurant. Went and had breakfast on the patio where the service was great but food was average not 5-star - potatoes seemed premade / frozen. Had a meeting a mile away, no courtesy vehicle available was running a guest somewhere far away so I had to take uber to a meeting 1 mile away. Tried to talk to front desk to check out but they were on the phone constantly taking calls and holding up finger for me to "wait a moment" finally gave up after 20 minutes of 2 people ignoring me to take calls and left. Will NEVER be back - service and food would have been better at a 4 star Weston or something of which there are many options in the area.

Came in late after being stuck on 610 for hours and just wanted to eat in room. Menu stated they cooked until midnight. 11:40, I call and no one answers, so it rings thru to guest services who promised the kitchen would return my call by midnight. Welllll, I called after midnight after waiting.... Chef is gone and I'm in a expensive suite with no food, a leaking shower head and a hungry ten year old.

Los cuartos son cómodos y amplios pero la falta de luz me incomodó mucho; creo que debería de tener más opciones de iluminación. Además, el aire acondicionado me pareció difícil de regular y cae muy fuerte encima de la cama. El restaurante es muy bueno y el servicio excelente. El aire acondicionado es demasiado frío en el lobby

El hotel está en general muy bien y el servicio es excelente; todos muy amables. Las únicas quejas que tendría serían el aire acondicionado del lobby, que estaba exageradamente frío, y el desayuno, que tardó demasiado en llegar a la mesa.

Uptown Park Blvd Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in The Galleria within 2 miles (3 km) of Memorial Park, Hotel Granduca Houston is within a few miles (5 km) of other popular sights such as Greenway Plaza. This 5-star hotel has 122 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

This hotel serves as home to a bar, along with a fine-dining restaurant that specializes in Italian cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

The 122 individually decorated rooms feature kitchens with microwaves and stovetops. Guests can expect 32-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. IPod docks, coffee makers, and free newspapers are also standard.


Property features

Guests of Hotel Granduca Houston have access to an outdoor pool, a 24-hour fitness center, and a spa tub. Onsite parking is available, both free self and paid valet parking (USD 28 per night)—also useful is an airport shuttle (available 24 hours) for USD 125 per vehicle. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room (Run of House)

1 King Bed | Sleeps 1

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

ADA Superior King

1 King Bed | Sleeps 2

Traditional Junior Suite

1 King Bed | Sleeps 2

Guest reviews for Hotel Granduca Houston

Everyone (10) Family (5)
5
Family

Our stay was nothing short of amazing! Beautiful hotel and kind staff!

By on Dec 28, 2020

5
Business Business

Amazing staff from top to bottom! Rooms are beautiful, close to everything

By on Mar 6, 2020

5
Family with small children

Most wonderful staff including the reception, and door attendants and esp. the housekeeping. Wonderful location.

By on Nov 11, 2019

Review comment responded on Nov 11, 2019

Thank you so much for taking the time to review your stay at Hotel Granduca. We are delighted to hear your compliments on our team and the customer service provided. We look forward to welcoming you in the future.

5
Family Family

super clean turn down service, excellent staff at the reception but bad quality of towels and the complimentary coffee service at the reception was inadequate !

By on Nov 9, 2019

Review comment responded on Nov 11, 2019

Thank you so much for your review. We appreciate your kind words about the front desk staff as well as housekeeping, and also your feedback on the areas of improvement. We look forward to welcoming you back again soon.

4
Everyone

By on Nov 3, 2019

Review comment responded on Nov 5, 2019

Thank you for taking the time to rate your recent stay with us!

5
Everyone

By on Oct 30, 2019

Review comment responded on Oct 30, 2019

Thank you so much for the score! We are glad to see that you enjoyed your stay with us.

4
Family Family

Unfortunately, they were holding a wedding on site Saturday in the pool area. They closed the pool from 2-6pm for the service. It literally took 20 mins to set up and the service was 30 mins long. That kind of ruined our Saturday stay.

By on May 27, 2019

Review comment responded on May 29, 2019

Thank you for your feedback. We pride ourselves on ensuring the most comfortable and enjoyable stay and we sincerely apologize for the inconvenience the event at the pool caused during your stay.

5
Everyone

Great location nestled within a residential neighbored and wonderful staff.

By on Jan 12, 2019

Review comment responded on Jan 18, 2019

Thank you!

5
Everyone

By on Nov 13, 2018

Review comment responded on Dec 26, 2018

Thank you for your feedback. We will be delighted to welcome you back on your next visit. Please do not hesitate to reach out to us for any further assistance. Thank you

3
Everyone

By on Sep 30, 2018

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