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Recent guest reviews

No key for the rooms , the pictures show in the website are way better than the real rooms

The staff was not helpful. The room was dirty, random hair in the bed. Dirt in the bathroom. Amenities were charged with a fee. The fridge was tiny and full of overcharged items. There was no microwave. Parking was expensive and a hike. The guests were very loud and disruptive all night. You cannot reach the front desk because the machine says there are 20 odd calls ahead of yours. I did not have a blow dryer in my room and when I requested it at the front desk they said they would send it up, it took hours. I checked out a night early due to disruptive guests. I was not asked why I left early or offered any help.

Hotel is beautiful I loved my stayed. Will be returning

I have to say I was pretty disappointed in the whole experience. While the hotel was exceptionally prepared for all things covid, it was a fairly terrible experience. Our entire floor smelled of weed so strongly it made me nauseous. Our room, while very trendy, had makeup and other stains on the bathroom walls. And had been cleaned, but not well judging by the streaks and marks in the restroom. And while no fault of anyone who worked there, the couple in the room next to us engaged in some extremely loud and also very long lasting adult time throughout the night. Over all it was just a bummer of an experience.

Minor details about the over all condition of the room but updates should address it ... Still tho.. for the price ... There should be none to see

The hotel was nice upon entering the build its once you step inside your room. The bathroom floor was not clean. The bed just have thin covers on it which sucks. The pillows are very thin and flat. Do hotels have microwaves anymore?! You get a free movie complimentary of the hotel. They give you $15 credit for the mini bar but everything in there cost $6 or more. Go figure! Do hotel have microwaves anymore?!

It was convenient & close to a lot of things we wanted to do.

Our room had many issues, plugs not working. Lamps not working, no cord on the phone. Was expecting a much nicer environment. I felt like this was a step down from a Holiday Inn express. Pool area was very disappointing. Pictures depict a very different setting.

Water was backed up in the bathtub and ac didn’t work. Also my room was missing hair dryer and refrigerator was not cooling beverages.

Great Hotel would come back again really enjoyed the room the food and the convenience of being right next to the freeway

A modern hotel in the best neighborhood of Houston. Too bad they have not upkeep the rooms the way it should.

Great location in the Galleria area, good restaurants all around. Support staff is super nice and accommodated our request for late check-out. Rooms are spotless. The hotel has a funk that’s hard to ignore. The wifi is a little slow and not suitable for tech work. Parking is really pricey.

Hotel needs some renovation. Service is mediocre and parking will cost you an arm and a leg.

West Loop S Houston TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour health club

Located in The Galleria, Hotel Derek is within a few miles (5 km) of popular sights such as Greenway Plaza and Lakewood Church. This 312-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour health club, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

Hotel Derek's 312 rooms provide iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At Hotel Derek, guests enjoy an outdoor pool, a 24-hour health club, and free WiFi in public areas. Valet parking is offered for USD 34.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a business center, and a computer station.

Room options

Deluxe Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Guest reviews for Hotel Derek

Everyone (49) Couples (11) Family (12)
2
Everyone

By on Apr 19, 2021

Review comment responded on Apr 30, 2021

Thank you for the review. Could you tell us what went wrong? We would love to know more about why you did not enjoy your stay.

2
Family

No key for the rooms , the pictures show in the website are way better than the real rooms

By on Apr 5, 2021

Review comment responded on Apr 13, 2021

Thank you for the feedback. We're sorry that your stay didn't meet your expectations, and we will use your feedback to help improve our overall guest experience. Please feel free to reach out if you would like to further discuss your stay.

1
Everyone

By on Apr 5, 2021

Review comment responded on Apr 16, 2021

What went wrong? Please reach out and let us know!

1
Everyone

By on Mar 30, 2021

Review comment responded on Apr 13, 2021

What went wrong? Please let us know.

1
Everyone

By on Mar 26, 2021

Review comment responded on Apr 6, 2021

Anonymous, what went wrong? Please reach out and tell us.

1
Partner Couples

The staff was not helpful. The room was dirty, random hair in the bed. Dirt in the bathroom. Amenities were charged with a fee. The fridge was tiny and full of overcharged items. There was no microwave. Parking was expensive and a hike. The guests were very loud and disruptive all night. You cannot reach the front desk because the machine says there are 20 odd calls ahead of yours. I did not have a blow dryer in my room and when I requested it at the front desk they said they would send it up, it took hours. I checked out a night early due to disruptive guests. I was not asked why I left early or offered any help.

By on Mar 22, 2021

Review comment responded on Mar 24, 2021

Hi, thank you for your feedback. I am so sorry for the level of service and cleanliness you experienced. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay.

5
Family

Hotel is beautiful I loved my stayed. Will be returning

By on Mar 13, 2021

Review comment responded on Mar 14, 2021

We are thrilled that you enjoyed your stay and we can't wait to see you again. Thank you for staying in the loop!

5
Everyone

By on Mar 9, 2021

Review comment responded on Mar 20, 2021

Hotel Derek is sooo excited for the 5 star review!!!Hope to see yall again soon

1
Everyone

By on Feb 19, 2021

2
Partner Couples

I have to say I was pretty disappointed in the whole experience. While the hotel was exceptionally prepared for all things covid, it was a fairly terrible experience. Our entire floor smelled of weed so strongly it made me nauseous. Our room, while very trendy, had makeup and other stains on the bathroom walls. And had been cleaned, but not well judging by the streaks and marks in the restroom. And while no fault of anyone who worked there, the couple in the room next to us engaged in some extremely loud and also very long lasting adult time throughout the night. Over all it was just a bummer of an experience.

By on Feb 6, 2021

Review comment responded on Feb 11, 2021

Hi, thank you for your feedback. I am so sorry for the level of service and cleanliness you experienced. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay. I would love the chance to make it up to you.

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