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Recent guest reviews

It was the fastest check-in I've ever experienced at a hotel. The last at the front desk was so kind yet quick about getting you checked in. Hotel was clean and comfortable.

It was nice and clean, checked in staff was not friendly. Checked out was friendly. I will go again.

New , just built in few months . love it much. Will book again for sure.

Just opened. Staff were very helpful. We enjoyed our stay very much.

The property was great especially because the place is new. Loved the bed and the pillows.

State Highway 249 Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel places you within a 10-minute stroll of Houston Methodist Willowbrook Hospital and Prairie View A&M University. This 3-star hotel has 132 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the bar. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 132 rooms provide microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, phones, and desks are also standard.


Property features

Guests of Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Transfer Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Accessible Tub)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, Accessible, Non Smoking (Hearing, Roll-In Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

Everyone (4) Couples (3)
5
Everyone

By on Jun 30, 2021

5
Partner Couples

It was the fastest check-in I've ever experienced at a hotel. The last at the front desk was so kind yet quick about getting you checked in. Hotel was clean and comfortable.

By on May 11, 2021

Review comment responded on May 11, 2021

Thank you for sharing your experience with us and we happy to hear that your were please with speedy check in and the service from the front desk staff.

4
Partner Couples

It was nice and clean, checked in staff was not friendly. Checked out was friendly. I will go again.

By on Jun 3, 2020

Review comment responded on Jun 3, 2020

Thank you so much for staying with us and we will look into the staff member that check you in. We do look forward to seeing you again.

4
Everyone

By on Sep 30, 2019

Review comment responded on Oct 2, 2019

HI Thank you for choosing the Holiday Inn and Suites NW Houston Willowbrook. We are so happy that you have enjoyed your stay with us and we look forward to seeing you again soon.

5
Everyone

New , just built in few months . love it much. Will book again for sure.

By on Jul 7, 2019

Review comment responded on Jul 9, 2019

Hi! Thank you so much for staying with us here at the Holiday Inn and Suites NW, Willowbrook. We are so happy that you enjoyed your stay with us and looking forward to seeing you again soon! Thanks again

4
Everyone

By on Jun 13, 2019

Review comment responded on Jun 14, 2019

Thank you so much for staying at Holiday Inn and Suites NW Willowbrook. We are so happy to see that you enjoyed your stay with us and look forward to seeing you again soon. Let us know what we can do to make your next stay a even better for you. Thanks again and hope to see you soon!

5
Friends

Just opened. Staff were very helpful. We enjoyed our stay very much.

By on May 13, 2019

Review comment responded on May 15, 2019

Thank you for staying with us at the Holiday Inn & Suites NW Willowbrook! We are happy to hear that you enjoyed your stay with us. We look forward to you next visit with us.

4
Partner Couples

The property was great especially because the place is new. Loved the bed and the pillows.

By , from Houston TX on Apr 16, 2019

Review comment responded on Apr 17, 2019

Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay. We look forward to having you again. Our beds and Pillows miss you!

Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

18530 State Highway 249, Houston, TX 77070
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