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Recent guest reviews

Nice breakfast options. C,lean rooms and courteous staff

I like the staff’s friendliness and hospitality. I would’ve appreciated an outdoor seating for guests.

Pool was over chlorinated, caused eye/nose problems dnding to visit pharmacy for some over the counter medication.

Hotel was clean and staff was attentive and courteous.

Staff werre great. Room was clean. Wifi was decent. Only problem is some of the rooms face the rail road tracks which have trains running constantly. Make sure you dont get a room on that side.

Large rooms. Great price. Location convenient to family.

Overall a pleasant one-night stay for our Houston weekend trip to see a couple of Astros games. Pros: Free parking, free WiFi, free breakfast, staff was super nice and accommodating when we needed rooms close to each other and when I called for extra toiletries. Beds were comfortable and bathroom was clean. Good coffee & breakfast smoothies. Gym was nice and had plenty of exercise options. Pool is indoors so no need for sunscreen! Elevators always fast, no loud neighbors, location convenient. Rooms were spacious (we had a room with a double bed and our friends had a king). Cons: I-10 is right outside the window and very loud so if you’re not a good sleeper this could be a con. Orange juice is too bitter for some reason (we stayed here last year also and OJ was also the same then). Pillows were too stuffed and didn’t really conform so I ended up with a stiff neck the next morning. Room temp was always either cold or hot, and wouldn’t really stay at a steady room temp no matter how we set it.

Overall modern looking and in great condition. Friendly staff

Everything from check-in, room, bedding, breakfast to check-out was excellent and very easy. The staff always greeted you with a smile and hello. Will certainly stay here again.

Great location and easy access to IH10. Rooms were excellent, staff was great, excellent breakfast. I booked two rooms and without making special requests to the staff, they automatically gave be adjacent rooms which I really appreciated. Great work Hampton staff!

To start with, to actually get to the property, you have to drive through a Denny's parking lot. We had to do a couple of u-turns to finally be in the correct traffic lane to be able to turn in. I then entered to check in and I had to wait at the front desk for a couple of minutes as no one was there. I finally had to call out "Hello" a couple of times for someone to appear to check me in. The person who came said the front desk person was probably helping another customer, which is fine, but if that was the case, they should have had the person who was in the office (that came out to check me in), come out and cover the desk until they got back. They also tacked on a $60 incidental charge to my CC right off the bat but assured me it would be refunded if it wasn't used. We get to our room and it looked very clean and pretty but the beds felt like you were sleeping on concrete and the pillows were very firm as well. As for the breakfast , the eggs were rubbery (I don't think they were real eggs, but the liquid stuff), the cereal was a generic brand, the coffee was terrible and the fresh fruit wasn't fresh but mushy. We were scheduled to stay three nights but had to check out after two because frankly we just weren't comfortable there. I really expected more than just a pretty "face" when staying at a Hilton facility. I expect comfort, quality and frankly a decent breakfast. For $100 plus a night you would expect it too.

The hotel is right next to I10. We had a room on the i10 side and the road noise is VERY noticeable. If you aren’t a heavy sleeper, it might be an issue for you. Bring ear plugs.

Katy Fwy Houston TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Indoor pool
  • 24-hour fitness center

Located in Washington Ave./ Memorial Park within 2 miles (3 km) of Bayou Bend Collection and Gardens, Hampton Inn & Suites Houston Heights I-10 is within a few miles (5 km) of Memorial Park. This 126-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Hampton Inn & Suites Houston Heights I-10's 126 soundproofed rooms provide iPod docks, microwaves, and refrigerators. Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

At Hampton Inn & Suites Houston Heights I-10, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn & Suites Houston Heights I-10

Everyone (19) Business (1) Couples (2) Family (9)
5
Family with small children

Nice breakfast options. C,lean rooms and courteous staff

By on Aug 21, 2021

Review comment responded on Aug 23, 2021

Thank you for taking the time to provide us your feedback. Our teams work hard to provide clean rooms, friendly service, comfortable surroundings every guest, every stay. So pleased to hear you enjoyed our Hampton Hot Breakfast! We appreciate you choosing to stay with us.

5
Partner Couples

I like the staff’s friendliness and hospitality. I would’ve appreciated an outdoor seating for guests.

By on May 3, 2021

Review comment responded on May 5, 2021

We appreciate you taking the time to review our hotel. We are pleased you enjoyed our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service. We do have a beautiful outdoor seating area for Guests with a relaxing waterfall. Hopefully you give us another chance to make your stay special. Thank you for choosing to stay with us.

3
Family with small children Family

Pool was over chlorinated, caused eye/nose problems dnding to visit pharmacy for some over the counter medication.

By , from WA state on Sep 8, 2020

Review comment responded on Sep 14, 2020

Thank you taking the time to rate our hotel. We strive to provide the Best Service possible and your feedback helps us accomplish this goal. We hope you will give us another chance to show your our Hamptonality; Friendly, Authentic, Caring, and Thoughtful service!

5
Everyone

By on Jun 28, 2020

Review comment responded on Jun 28, 2020

Thank you for taking the time to review our hotel. Our team strive to provide clean rooms, friendly service, and comfortable surroundings for every guest, every stay. We are pleased you enjoyed your complimentary upgrade. We hope to see you here again soon!

5
Friends

Hotel was clean and staff was attentive and courteous.

By , from Houston, Tx on Feb 5, 2020

Review comment responded on Feb 19, 2020

Thank you for staying with us at The Hampton Inn & Suites.We appreciate your great score, and exciting we met your expectations.We hope that you will visit us again soon. Happy Travels!

5
Everyone

By on Feb 4, 2020

Review comment responded on Feb 19, 2020

Thank you for staying with us at The Hampton Inn & Suites.We appreciate your great score, and exciting we met your expectations.We hope that you will visit us again soon. Happy Travels!

4
Everyone

By on Jan 21, 2020

Review comment responded on Feb 19, 2020

Thank you for staying with us at The Hampton Inn & Suites.We appreciate your great score, and exciting we met your expectations.We hope that you will visit us again soon. Happy Travels!

5
Everyone

By on Dec 23, 2019

Review comment responded on Dec 24, 2019

Dear Guest, Thank you for taking the time to fill out our survey, we know your time is valuable. I'm pleased to see that you had a good stay. Our staff works hard to provide the best friendly service to all our guests. I am very glad to hear that during your stay we accomplished our goal. Thank you for choosing us to stay with while you were in Houston, we look forward to your next visit. Have a wonderful day.

5
Everyone

By on Dec 10, 2019

Review comment responded on Dec 24, 2019

Dear Guest, Thank you for taking the time to fill out our survey, we know your time is valuable. I'm pleased to see that you had a good stay. Our staff works hard to provide the best friendly service to all our guests. I am very glad to hear that during your stay we accomplished our goal. Thank you for choosing us to stay with while you were in Houston, we look forward to your next visit. Have a wonderful day.

4
Business Business

Staff werre great. Room was clean. Wifi was decent. Only problem is some of the rooms face the rail road tracks which have trains running constantly. Make sure you dont get a room on that side.

By on Nov 18, 2019

Review comment responded on Jan 14, 2020

Dear Guest, Thank you for choosing to staying with us at the Hampton Inn & Suites I-10 Central. We greatly appreciate you taking the time to share your feedback. We are pleased to read that you had a great stay and we were able to meet your expectations. It's very encouraging for our staff to receive such great reviews. As a team, we strive to provide you with the best guest experience possible. We hope to see you again soon and look forward to accommodating you. Happy New Year and have a great day! Sincerely,

Hampton Inn & Suites Houston Heights I-10

5820 Katy Fwy, Houston, TX 77007
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