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Recent guest reviews

It was closer to the airport but no restaurant services available in the facility or in walking distance.

All was good except that our room had some weird front door had some empty room space!

They had good food the place was clean and they also had a bar so if you like good food and alcohol then the place to go

The room was clean and looked like everything was new. The shuttle drivers were very nice and helpful. Would definitely stay here again.

i dont feel anything wrong i dont feel anything wrong i dont feel anything wrong i dont feel anything wrong

From the shuttle driver to the front desk, the staff here is fantastic! Rooms are very spacious and clean. Would definitely stay again!

Hotel carpet needs upgrading and there was a period of about twenty minutes with no one attending the front desk. Myself and two other customers waited at the lobby bar until someone finally showed.

This hotel is not up to the Sheraton quality, not in a great part of town and not in good shape at all. The few nice pictures on the website are the exception. The front desk staff does not pass on any information to housekeeping or management and plain out lies to you to try to keep you satisfied. Didn't get my room cleaned for three days, even though I asked for it. I put garbage out in hall and it stayed there for 24 hours. There are plenty of hotels in Houston. Don't pick this one.

Inattentive staff. Disorganized and disinterested. Bad neighborhood too.

Very friendly and helpful staff. Bathroom sink would not drain and some of the wall trim kept falling off. Other than the cosmetic issues, nice stay.

The overall appearance of the hotel was good. I would stay here again.

Wonderful stay slept like a baby...staff was great ..location was great . room was clean..

It was a nice hotel .. very clean and the staff was very helpful. .. i luv the fact that the check out time is at 12 oclock

I have stayed there two days with friends. Our rooms are connected. It's very convenient. The room is very new, clean and spacious. The restroom is big!

Gulf Freeway Houston TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour business center
  • Concierge services

Located in Southeast Houston within a 5-minute drive of Almeda Mall, Four Points by Sheraton Houston Hobby Airport is within a 10-minute drive of Pasadena Little Theatre. This 79-room, 3-star hotel has free in-room WiFi along with free self parking and a 24-hour business center.


Rooms

All 79 rooms feature coffee makers, free bottled water, and phones. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Four Points by Sheraton Houston Hobby Airport enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Four Points by Sheraton Houston Hobby Airport

Everyone (15) Couples (3) Family (2) Friends (1)
2
Partner Couples

It was closer to the airport but no restaurant services available in the facility or in walking distance.

By on Jul 24, 2021

Review comment responded on Jul 27, 2021

Dear Guest, Thank you for your feedback. We will make sure this is corrected immediately.

4
Everyone

All was good except that our room had some weird front door had some empty room space!

By on Jul 2, 2021

Review comment responded on Jul 5, 2021

Thank you for choosing to stay at the Four Points by Sheraton Houston Hobby Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely,

1
Everyone

By on Apr 23, 2021

Review comment responded on May 12, 2021

Dear Anonymous, We are sorry to hear that you were not pleased with our accommodations. Thank you for your feedback.

5
Everyone

By on Mar 18, 2021

Review comment responded on Mar 29, 2021

Thank you for you kind comments. We look forward to having you again.

1
Everyone

By on Jan 9, 2021

Review comment responded on Jan 10, 2021

We're sorry you weren't satisfied with your stay. We'll work harder to fix these issues.

3
Everyone

They had good food the place was clean and they also had a bar so if you like good food and alcohol then the place to go

By , from Houston on Mar 13, 2020

Review comment responded on Mar 27, 2020

Thanks for your positive feedback.

5
Family Family

The room was clean and looked like everything was new. The shuttle drivers were very nice and helpful. Would definitely stay here again.

By on Nov 9, 2019

Review comment responded on Nov 16, 2019

Thank you for the awesome review of your stay with us . We appreciate your feedback !

4
Everyone

By on Oct 22, 2019

Review comment responded on Oct 23, 2019

Thank you for your review . I am sorry that we did not meet your expectations. I hope that you will give us the opportunity to make it up to you .

5
Everyone

By on Jun 11, 2019

Review comment responded on Jul 3, 2019

Thank you for choosing our hotel. Our hotel aims to provide a truly unique experience. We look forward to welcoming you back to our hotel in the future.

4
Partner Couples Business Business

i dont feel anything wrong i dont feel anything wrong i dont feel anything wrong i dont feel anything wrong

By on Feb 10, 2019

Review comment responded on Jul 3, 2019

We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

Four Points by Sheraton Houston Hobby Airport

8720 Gulf Freeway, Houston, TX 77017
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