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Recent guest reviews

The man i spent time with. THE **** WAS AWESOME ๐Ÿ˜๐Ÿ–•๐Ÿ˜๐Ÿ–•๐Ÿ˜๐Ÿค”๐Ÿ˜๐Ÿ–•๐Ÿ˜๐Ÿ˜˜๐Ÿ–•๐Ÿ˜๐Ÿ–•

Excellent place with absolutely NO BUGS! Single & female, I felt safe here. Front desk people are amazing & friendly.

This was our 2nd stay with this Hotel We felt safe and secure. The propty was very well maintained and kept. Really nice place to stay.

Old needs updating, but how can you beat it being right across the street from the Houston Space Center.

The hotel didn't the reserve and i had to stay on other hotel

Upon arrival I was informed they no longer had a room available for us to stay. They gave our room away and canceled our reservation. We had to drive around for an hour trying to figure out where to stay with an agent from orbitz/Expedia to help us find another room. Extremely frustrating. How does someone give a room away after confirming our reservation?!

โ€˜โ€˜Twas a lovely stay at the hotel. My youngin and I found the room to be very clean. The bed was as comfy as a babyโ€™s bossum. If I had a time machine, I would go back in time and bringy own hair dryer because there was not one in the room. But alas, time machines have not been invented yet. So my son just had to air dry his hair and because of this he didnโ€™t look as dapper as he could at the nasa museum. I awoke wide eyed and bushy-tailed ready for continental breakfast. Oh boy, I sure do love my continental breakfasts! I scurried downstairs to only find packaged muffins and oatmeal. I was crushed. Did that ruin my stay though you ask? Sure didnโ€™t!! Life goes on and for the amazing price of the room, and it being right across the street from NASA it was a dream come true. Blessings from my family to yours! I hope all of you enjoy this lovely weather!!

Young lady (red hair) at the front desk was kinda rude she left and she didnโ€™t check me in while another guy was on the phone with another customer

My trash had eggs, French toast, diaper, etc left from the previous guess. The guy from front desk came to clean and said I would be comped. In the morning at check out, the front desk had no idea. Lamp by bed didnโ€™t work either.

Given a room that was not cleaned. It was previously occupied and had a huge coffee or urine stain on the bed comforter and sofa cans everywhere. We were shown a third room that was finally adequate.

This hotel provides a good balance of price and location.

The room we were fiven was not cleaned nor ready. We was given another room that had a stinch smell to ot. Beds were comfy but breakfast was for the birds. We had to go to mc donalds close by because the breakfast options were very scarce!

The lady that checked us in kept saying she was nauseous and needed to go vomit during check-in, which I felt was highly inappropriate. When we were finally able to get up to our room, our room smelled like cat urine and the floor was soaking wet. When we spoke to the front desk about it, their solution was to use their febreeze or to switch rooms, but if we switched rooms, it wasnโ€™t guaranteed that it wouldnโ€™t smell as well. We were highly disappointed in our hotel stay. We will never stay again and highly recommend staying elsewhere.

Upon arriving at 10 pm to check-in, the family in front of me was being told by the desk clerk that the hotel was overbooked and even though they had a reservation the type of room they reserved wasn't available and they'd have to call the company they booked through to either change the type of room (he said there were 2-3 king rooms available) or go elsewhere. My reservation was already paid for so I didn't expect to have the same problem. I was very mistaken. I was also told the same thing. I called Orbitz to see if they would change the reservation to a king room and in the midst of all of the waiting and them calling the hotel to verify the situation, the desk clerk indicated that he was mistaken there weren't any rooms available. Long story short, I was on the phone with Orbitz for 57 minutes while they tried to find another hotel for me that was within walking distance of my conference. I counted 5 parties in the lobby during the time I was on the phone who were also frantically trying to make other arrangements due to the overbooking. I was also told by a security guard that it was not unusual for the hotel to be overbooked. I will say that Orbitz was wonderful and went out of their way to take care of my needs and make sure I was satisfied! I will definitely book through them again.

Nasa Rd. 1 Houston TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located in Nassau Bay, Extended Stay America Suites Houston NASA Johnson Space Ctr is within a 10-minute stroll of sights such as Space Center Houston and Johnson Space Center - NASA. Each of the 122 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 122 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

Renovated in 2016, Extended Stay America Suites Houston NASA Johnson Space Ctr offers free WiFi in public areas, coffee in a common area, and laundry facilities. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Extended Stay America Suites Houston NASA Johnson Space Ctr

Everyone (15) Couples (13) Business (6) Family (15) Other (3) Friends (1)
5
Everyone

The man i spent time with. THE **** WAS AWESOME ๐Ÿ˜๐Ÿ–•๐Ÿ˜๐Ÿ–•๐Ÿ˜๐Ÿค”๐Ÿ˜๐Ÿ–•๐Ÿ˜๐Ÿ˜˜๐Ÿ–•๐Ÿ˜๐Ÿ–•

By on Jul 31, 2020

Review comment responded on Aug 2, 2020

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management

1
Everyone

By on Apr 23, 2020

Review comment responded on Apr 24, 2020

We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

5
Everyone

By on Mar 3, 2020

5
Family

Excellent place with absolutely NO BUGS! Single & female, I felt safe here. Front desk people are amazing & friendly.

By on Sep 11, 2019

Review comment responded on Sep 11, 2019

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our front desk team left a great impression. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management

5
Family with small children

This was our 2nd stay with this Hotel We felt safe and secure. The propty was very well maintained and kept. Really nice place to stay.

By on Aug 21, 2019

Review comment responded on Aug 21, 2019

Thank you for returning to Extended Stay America. We're thrilled to know you had a relaxing time with us and that you loved our well-kept property. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

5
Everyone

By on Aug 3, 2019

4
Everyone

By on Jul 22, 2019

4
Business Business

Old needs updating, but how can you beat it being right across the street from the Houston Space Center.

By on May 25, 2019

Review comment responded on May 27, 2019

Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and our location close to Houston Space Center was perfect for your needs. We appreciate your feedback and look forward to welcoming you back. Sincerely, Hotel Management

1
Everyone

The hotel didn't the reserve and i had to stay on other hotel

By on May 6, 2019

Review comment responded on May 8, 2019

We are sorry about the issues you experienced with your reservation. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. Thank you for your feedback, and we hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, Hotel Management

1
Family Family

Upon arrival I was informed they no longer had a room available for us to stay. They gave our room away and canceled our reservation. We had to drive around for an hour trying to figure out where to stay with an agent from orbitz/Expedia to help us find another room. Extremely frustrating. How does someone give a room away after confirming our reservation?!

By on Apr 29, 2019

Extended Stay America Suites Houston NASA Johnson Space Ctr

1410 Nasa Rd. 1, Houston, TX 77058
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