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Recent guest reviews

Location was a plus, near shopping mall. Cleanliness of room was disappointing, floors still dirty. Condition of room was old. Breakfast was pathetic, a doggy bag with three items, horrible taste. Snack shop also pathetic, hardly a selection to choose.

Great all around. Enjoyed my stay will return in the future.

Did not like the way the breakfast was set up, if it's a buffet then set it up that way. The telephone never worked, no menu in the room, the price of a drink was absurd so was the food from the kitchen.

Our room appeared as it had not been touched since the 70's. The sofa bed mattress was stained underneath and on top, there was a huge crack in the toilet tank cover, the toilet paper holders were coming out of the wall and were barely being held by the wallpaper, and there was no cover to the ironing board. For the amount of money being charged at this hotel, my family and I were very dissatisfied and will not be staying at this hotel again. Plenty of cheaper and updated hotels to stay in on my next stay to Houston.

Great value! Very kid friendly. Loved how close to the galleria & 610 we were at.

Great location, Great staff! Apple at the front desk was amazing! I stayed at plenty hiltons brands (embassysuites) but this was my first time staying with the swans at Both locations (austin and houston).

I booked a 1 king bed but they didn't have it when I got there.

Convenient to Shops and restaurants near the Galleria.

Very good everything. Clean and good breakfast, ni e people too and excellent location

It was delightful! Breakfast was superb! Hotel staff were accommodating and room was nice, clean and comfy!

No matter where, Embassy Suites are always top notch

The water in the shower was not hot, it was below Luke warm. Called the front desk and notified them. The technician came to repair it. It was a bad experience to have the shower with cold water.

Below what was expected but great location and decent service.

We had a great time here in Houston, it's our anniversary and we made the right choice when we booked at this awesome hotel. Everybody was very welcoming and nice.

THIS IS NOT ONLY A GORGEOUS HOTEL WITH BEAUTIFUL RAISED SWANS WHO LOVE THEIR HOME BUT ALSO SERVE FREE BREAKFAST THAT IS BETTER THAN GOING TO ANY BREAKFAST DINE-IN!!!!

For business reasons, the Galleria area was necessary, otherwise I would have stayed in a different geographic location as all of the hotels in this area are hugely overpriced.

Our stay was comparable to any 3 star hotel. Pretty comfortable and clean. We were disappointed that there was no pay per view, and you had to pay for wifi and parking. I think that is ridiculous! I could have gone to a LaQuinta and had just as clean and comfortable a stay and not have to pay for wifi and parking.

I was looking for something a little special for my birthday, dnt find it:(

Sage Road Houston TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in The Galleria, Embassy Suites by Hilton Houston-Near The Galleria is a leisurely stroll from popular sights such as Gerald D. Hines Waterwall Park and Williams Tower. This 3.5-star hotel has 150 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

All 150 accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Sofa beds, microwaves, and refrigerators are also standard.


Property features

Guests staying at Embassy Suites by Hilton Houston-Near The Galleria enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 25 per night, and there's also a free shopping center shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 4

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

2 Double Beds | Sleeps 6

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

2 Double Beds | Sleeps 6

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Houston-Near The Galleria

Everyone (6) Couples (1) Business (2) Family (11) Friends (1)
2
Family Family

Location was a plus, near shopping mall. Cleanliness of room was disappointing, floors still dirty. Condition of room was old. Breakfast was pathetic, a doggy bag with three items, horrible taste. Snack shop also pathetic, hardly a selection to choose.

By on Jan 2, 2021

3
Everyone

By on Jan 24, 2020

5
Friends Family

Great all around. Enjoyed my stay will return in the future.

By on Dec 9, 2019

3
Family Family

Did not like the way the breakfast was set up, if it's a buffet then set it up that way. The telephone never worked, no menu in the room, the price of a drink was absurd so was the food from the kitchen.

By on Jul 30, 2019

2
Family with small children

Our room appeared as it had not been touched since the 70's. The sofa bed mattress was stained underneath and on top, there was a huge crack in the toilet tank cover, the toilet paper holders were coming out of the wall and were barely being held by the wallpaper, and there was no cover to the ironing board. For the amount of money being charged at this hotel, my family and I were very dissatisfied and will not be staying at this hotel again. Plenty of cheaper and updated hotels to stay in on my next stay to Houston.

By on Jun 30, 2019

5
Family with small children

Great value! Very kid friendly. Loved how close to the galleria & 610 we were at.

By on Jun 11, 2019

5
Family

Great location, Great staff! Apple at the front desk was amazing! I stayed at plenty hiltons brands (embassysuites) but this was my first time staying with the swans at Both locations (austin and houston).

By , from Nola, us on Mar 19, 2019

Review comment responded on Mar 28, 2019

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5
Everyone

By on Mar 19, 2019

Review comment responded on Apr 2, 2019

Thank you so much! We look forward to seeing you again!

3
Business Business

I booked a 1 king bed but they didn't have it when I got there.

By on Mar 9, 2019

Review comment responded on Mar 28, 2019

Hello Alex, Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5
Everyone

Convenient to Shops and restaurants near the Galleria.

By on Jan 20, 2019

Embassy Suites by Hilton Houston-Near The Galleria

2911 Sage Road, Houston, TX 77056
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