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Recent guest reviews

I wish they had not closed the restaurant and the pool. No breakfast sucks

Excellent location

Air conditioner worked but had tape holding it together, shower base is flushed with floor, so there was water everywhere.

It was a nice venue overall

I had to switch room twice first room wasn’t clean well. Second room had a hole in the floor covered with carpet

Shalisa the front desk clerk was great, we had to love 3 times because of mildew smell in the rooms

Room had bed bugs . at a time when the corona is a its all time high. that should never happen.

Breakfast crew and front desk were rude and threatening on the morning of 02/16/2020. Treated us like criminals because we did not have breakfast vouchers. Told us buffet is $16 per person. Do they think they are a Vegas hotel? .... in the Houston slums?

I didn't know that the property was located directly on front of a major highway, but the staff was accommodating when I requested to be put in a room furthest from the highway.

Perfect i am so happy. Clean hotel and all staff so very

Extremely noisy from highway traffic, I was awake all night

Clean, comfortabe, friendly and great price. Nice Restaurant and bar in lobby. Could you more sundries in the Sundries area. Had food and drink but I needed toothpaste and bandaids needed non food items

Great location! Spacious room. Comfortable bed. Spacious batthroom. All the amenitoes. I didnt like that my room did not have bottle water and housekeeping were knocking on my door at 9am.

Property was nice and centrally located close to highway. I booked and paid for a king bed room, upon arrival, I was put into a double bed room. I went to the front desk to complain about this error, I was told that they couldn't help me as ALL of their king size bedrooms has been taken, no apologies, nothing......... So upset and disappointed.

Katy Fwy Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Memorial, Crowne Plaza Houston Galleria Area, an IHG Hotel is within a few miles (5 km) of sights such as Houston Arboretum and Nature Center and Karbach Brewing. This 207-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is available for a fee.


Rooms

The 207 rooms have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include safes, ironing boards, and desks.


Property features

At Crowne Plaza Houston Galleria Area, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed | Sleeps 2

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Crowne Plaza Houston Galleria Area, an IHG Hotel

Everyone (29) Couples (4) Family (16)
3
Family

I wish they had not closed the restaurant and the pool. No breakfast sucks

By on Sep 10, 2021

4
Family

Excellent location

By on Aug 16, 2021

4
Partner Couples

Air conditioner worked but had tape holding it together, shower base is flushed with floor, so there was water everywhere.

By on Jun 16, 2021

5
Friends

It was a nice venue overall

By on May 1, 2021

2
Family Business Business

I had to switch room twice first room wasn’t clean well. Second room had a hole in the floor covered with carpet

By on Mar 29, 2021

5
Everyone

By on Dec 12, 2020

Review comment responded on Dec 13, 2020

Thank you for your feedback!

5
Everyone

By on Nov 30, 2020

Review comment responded on Dec 1, 2020

Thank you for your feedback!

3
Partner Couples Business Business

Shalisa the front desk clerk was great, we had to love 3 times because of mildew smell in the rooms

By on Sep 11, 2020

Review comment responded on Sep 11, 2020

I am sorry about you room. I will pass on your compliments to Shalissa

1
Family with small children Friends

Room had bed bugs . at a time when the corona is a its all time high. that should never happen.

By , from Houston, Texas on Mar 17, 2020

Review comment responded on Mar 17, 2020

Dear Jalissa: You will be relieved to know it appears to be a ladybug. We apologize for the scare.

4
Everyone

By on Mar 12, 2020

Review comment responded on Mar 12, 2020

Thank you for your kind review

Crowne Plaza Houston Galleria Area, an IHG Hotel

7611 Katy Fwy, Houston, TX 77024
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