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Recent guest reviews

Good gym, nice staff. Excellent musician(s) in the afternoon.

Our maid was awesome

Loved the bedding, I purchased the breakfast vouchers which were a great value. The hotels location was perfect. I would stay at this property again.

Was good location but beds were so small and i couldnt sleep the whole time pillows were ackward too

Parking fee was a shock as this was not information given when booking and parking was very costly. Things close down to early including the pool

The hotel staff and housekeeping were amazing. The food choices on the menu were not optional as my daughter and I eat pretty healthy. However, there are plenty of healthier options close to the hotel. Our stay was great overall.

The hotel was in the best location from the beach and restaurants.

Did not like paying resort fees when you only stay overnight. Also advertised shuttle. This is a company that charges separately.

Thank you Sheraton Princess for a wonderful stay. Friendly staff all around.

I had to park a mile away, the parking I paid for was not provided, other vehicles parked in my paid for spot then I had to argue daily to get to park. One night I had to sleep in my 2500 Ram due to no parking. The hotel refused to tow non paying customers lol

Great location just steps to Waikiki beach. Nice grounds with evening entertainment poolside. Courteous staff. Overall it was a good stay.

Location of the hotel is perfect. It’s super close to the beach and all the restaurants. Room was clean, staff was very nice. The only small complaint that I have is one of the elevators in the tall tower was out. 4 elevators for 30 floors and 1 is out for few days ... there was constant traffic to get back to the room. Otherwise, great stay!!!

Beautiful hotel in the heart of Waikiki beach. Excellent staff and customer service. The view from the 20th floor and up is breathtaking. Had an amazing stay. Mahalo,

Hotel was within walking distance to the shopping district and beach. Easy access to busses and restaurants. The room was a bit old and definitely can use some updating though.

Kaiulani Ave Honolulu HI

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Waikiki, Sheraton Princess Kaiulani is next to Waikiki Beach and Duke Kahanamoku Statue. This 1000-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Centrally located in Honolulu, the hotel is connected to a shopping center, and a short walk from International Market Place and Kuhio Beach Park.


Dining

Enjoy dining at one of 2 onsite restaurants including Pikake Terrace, which specializes in Italian cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Sheraton Princess Kaiulani's 1000 rooms are air-conditioned and provide balconies, refrigerators, and coffee makers. Guests can expect to find WiFi and 32-inch TVs with cable channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Sheraton Princess Kaiulani, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 42 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and a library.

Room options

Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

2 Double Beds | Sleeps 4

Premier Room, 2 Double Beds, Non Smoking, Ocean View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Partial Ocean View, Tower

1 King Bed | Sleeps 3

Room, 3 Twin Beds, Non Smoking (Kaiulani Wing)

3 Twin Beds | Sleeps 3

Guest reviews for Sheraton Princess Kaiulani

Everyone (22) Couples (13) Family (10)
5
Partner Couples

Good gym, nice staff. Excellent musician(s) in the afternoon.

By on Aug 16, 2021

5
Family with small children

Our maid was awesome

By on Aug 5, 2021

Review comment responded on Aug 6, 2021

Aloha Valued Guest, Mahalo for sharing about your time at Sheraton Princess Kaiulani. It is lovely to hear that your housekeeper made you feel genuinely welcomed throughout your stay. We will be sure to share your kind remarks with her. We want every guest to feel the aloha spirit from each of our staff members! We hope to have the opportunity to welcome you again soon. Mahalo, Ron R. Director of Operations

4
Family

Loved the bedding, I purchased the breakfast vouchers which were a great value. The hotels location was perfect. I would stay at this property again.

By on Jul 24, 2021

4
Everyone

By on Jul 5, 2021

4
Everyone

By on Jul 5, 2021

2
Friends

Was good location but beds were so small and i couldnt sleep the whole time pillows were ackward too

By on Jul 3, 2021

Review comment responded on Jul 3, 2021

Aloha Valued Guest, Mahalo for staying at our hotel and for your candid feedback. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found the bed to be uncomfortable. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again, and we will do our best to provide you with a better stay. Mahalo, Ron R. Director of Operations

3
Partner Couples

Parking fee was a shock as this was not information given when booking and parking was very costly. Things close down to early including the pool

By on Jul 2, 2021

Review comment responded on Jul 3, 2021

Aloha Valued Guest, Mahalo for staying with us and for reviewing your experience. It is never our intention to disappoint; therefore, we regret not meeting your expectations regarding our parking fees. Our fees are posted on our website, and we apologize if there was any miscommunication on our part. We appreciate all of your great feedback and hope to have you as our guest again. Mahalo, Ron R. Director of Operations

2
Everyone

By on Jul 1, 2021

4
Family

The hotel staff and housekeeping were amazing. The food choices on the menu were not optional as my daughter and I eat pretty healthy. However, there are plenty of healthier options close to the hotel. Our stay was great overall.

By on Jun 26, 2021

5
Family

The hotel was in the best location from the beach and restaurants.

By on Jun 24, 2021

Review comment responded on Jun 25, 2021

Aloha Valued Guest, Mahalo for choosing us and for taking the time to post a review. With a dedication to providing true aloha hospitality, we are delighted to hear that we exceeded your expectations and that our location was convenient for everything you wanted to do on this visit. It was our pleasure accommodating you, and we hope you will make Sheraton Princess Kaiulani your home away from home whenever your travels bring you to our city. We look forward to your next visit. Mahalo, Ron R. Director of Operations

Sheraton Princess Kaiulani

120 Kaiulani Ave, Honolulu, HI 96815
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