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Recent guest reviews

Safe

The hotel was very old and they dont have an elevetor event they have someone helping you if you ask for. The windows are not very good closing so you ear everything outside. The pool is very small and even worse it was not open when we stayed there. The only thing we appreciate it was that they are close to the sea and to the airport. But I really don't recommand this hotel except if it is for 1 night before flying...

The view is spectacular. We knew there was no elevator, but were extremely disappointed to learn there was no AC.

I've stayed at Hilo Reeds bay in the past. I am satisfied for what I need. Looks like they have updated some of the rooms. However they need to do something with the WIFI and and available cable channels. WIFI is not reliable

The location is great and everything we hoped for. The walk of fame of Hawaii was a gorgeous touch to the beautiful bay. Just know there’s displaced persons hanging out in their cars on the street outside the hotel. Not too many. We never felt unsafe. There’s were female joggers and people walking their dogs etc… but yes there was some rough characters. We were trying to take a picture at the Amelia Earheart tree in front of the hotel and a man was

The building was a little run down, But overall it wasn’t bad

I really appreciated the safety

Run down property, no air conditioning / not working, poor quality facilities, definitely not worth the price paid (overall about $145/night)

Employees was amazing just the room over all need to be in proved for a two hundred dollar deposit should be a lot more up dated for that kind deposed.

Kitchen and the beach front of the hotel were the best of staying this hotel.

Room was dated but clean. All seemed in order until i took a cup down from the cabinet to rinse out and when I looked down there were several bugs running around in the sink. Must've been in the cup. Really grossed me out. We checked out at 630AM A lot of your riffraff hanging about the lobby. No one at the desk that early.

The location of this hotel is wonderful. I highly recommend the area if you are visiting Hilo. Parks, beaches, and golf course nearby. The staff do an excellent job of keeping the premises and rooms clean even though the building is older and in need of an update. We originally booked a non ocean view room but upgraded upon check in and we were glad that we did. Definitely worth the extra money. Not sure I would be so happy with the place had we not upgraded. The sound of the waves and the ocean breezes made sleeping much easier!

The Ladies at the office are very polite. And answered all my questions.

No elevator. I am crippled and I use a walker. Given a room on second floor! Total 3 flights of stairs to navigate!

beautiful location. older hotel, in the process of updates,,unfortunately, I did not stay in a more updated room. security alittle sketchy. Many of the doors on my floor had locks and deadbolts. Mine did not. Being a solo traveler, it would have made me more comfortable.

Rooms were clean and neat. I liked that the room came with a large fridge/freezer and microwave. The bathroom is poorly designed because the bathroom door and shower door blocks each other. Staff is very nice and friendly. Price of stay is affordable.

Banyan Drive Hilo HI

Hotel highlights

  • Free WiFi in public areas
  • Outdoor pool
  • Laundry facilities

Located in Keaukaha within a short walk of Coconut Island Park, Hilo Reeds Bay Hotel is within a mile (2 km) of other popular sights such as Port of Hilo. This 50-room hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.


Rooms

The 50 rooms feature kitchenettes with refrigerators and microwaves. Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers and ceiling fans are other standard amenities.


Property features

Guests of Hilo Reeds Bay Hotel enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This beach hotel also has laundry facilities.

Room options

Deluxe Studio (1 King Bed)

1 King Bed | Sleeps 2

Standard Studio (1 King Bed)

1 King Bed | Sleeps 2

Studio, 2 Double Beds, Bay View

2 Double Beds | Sleeps 4

Studio, 1 King Bed, Bay View

1 King Bed | Sleeps 2

Guest reviews for Hilo Reeds Bay Hotel

Everyone (40) Couples (4) Family (5)
5
Business Business

Safe

By on Sep 8, 2021

2
Family

The hotel was very old and they dont have an elevetor event they have someone helping you if you ask for. The windows are not very good closing so you ear everything outside. The pool is very small and even worse it was not open when we stayed there. The only thing we appreciate it was that they are close to the sea and to the airport. But I really don't recommand this hotel except if it is for 1 night before flying...

By on Aug 5, 2021

Review comment responded on Aug 6, 2021

Thanks for your feedback.

4
Everyone

The view is spectacular. We knew there was no elevator, but were extremely disappointed to learn there was no AC.

By on Jul 15, 2021

Review comment responded on Aug 6, 2021

Thank you for your feedback.

4
Everyone

I've stayed at Hilo Reeds bay in the past. I am satisfied for what I need. Looks like they have updated some of the rooms. However they need to do something with the WIFI and and available cable channels. WIFI is not reliable

By on Jul 6, 2021

Review comment responded on Aug 6, 2021

Thank you for your feedback.

4
Everyone

The location is great and everything we hoped for. The walk of fame of Hawaii was a gorgeous touch to the beautiful bay. Just know there’s displaced persons hanging out in their cars on the street outside the hotel. Not too many. We never felt unsafe. There’s were female joggers and people walking their dogs etc… but yes there was some rough characters. We were trying to take a picture at the Amelia Earheart tree in front of the hotel and a man was

By on Jul 4, 2021

Review comment responded on Aug 6, 2021

Thank you for your feedback.

4
Partner Couples

The building was a little run down, But overall it wasn’t bad

By on Jun 15, 2021

Review comment responded on Jun 16, 2021

Thank you for your feedback.

4
Everyone

I really appreciated the safety

By on Jun 12, 2021

Review comment responded on Jun 13, 2021

Thank you for your feedback.

4
Everyone

By on May 7, 2021

Review comment responded on May 19, 2021

Aloha Thank you for staying with us, we appreciate your feedback.

1
Everyone

Run down property, no air conditioning / not working, poor quality facilities, definitely not worth the price paid (overall about $145/night)

By on Apr 28, 2021

Review comment responded on Apr 29, 2021

Thank you for you feedback

3
Family Partner Couples Business Business Family

Employees was amazing just the room over all need to be in proved for a two hundred dollar deposit should be a lot more up dated for that kind deposed.

By on Mar 14, 2020

Review comment responded on Mar 14, 2020

Thank you for your feedback.

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