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Recent guest reviews

it was very clean basic lodging

Management was not enforcing mask requirements and consequently I did not feel safe at this hotel. I witnessed a maid not wearing her mask on two occasions and guests were milling about the lobby without masks. This is the first hotel that I’ve stayed in since the pandemic started in which management took a lackadaisical approach to health and safety guidelines.

The staff was extremely nice and helpful. We listed this hotel for our wedding guests and they took excellent care of everyone.

It was clean and on par with the other HIE where I've stayed.

This HIE is being renovated. The room & bath in which we stayed was renovated and very nice. The lobby, fitness area was still in construction process. Pool was open though and it's nice outside and private. Breakfast is complementary and it was fine. I didn't eat but my family did. I would like to see more sustainable ways to offer breakfast/coffee. Plastic and styrofoam are just not acceptable anymore.

The front office staff was very friendly. I have asked him where is a good place to eat for dinner. He gave me two places. We picked one and he made an excellent recommendation! The room was very comfortable. The toilet was a little low and it was a little discomfort. The shower was great! The breakfast was good. One small thing that the milk was rather warm. The frig was not cold at all. The staff was very friendly when we checked out!

Quiet. Clean. Peaceful. Second time coming here from out of state. Right off the highway.

Staff was very accommodating and helpful in assisting me to obtain a dog friendly since I didn't realize I needed to specify it when I made my reservation. Continental breakfast ok.

Our room was comfortable and clean. The staff were helpful each day. We were in an area we weren't familiar with and the staff were helpful with maps, directions, and ideas for free time from wedding activities. Breakfast was available and everything was very clean.

Popping in for a wedding and not familiar with the area. Delighted with the staff and location. We had plenty of space and family time. We also had maps and newspapers so discovered a neighborhood parade we would have missed other wise. Would go again.

Room was fine and service was great. The only issue is that the web site indicates Tennis as one of the activities and there are no courts on or near the premises. Big downer for me but not a show stopper!

Fitness room is tiny! Bedding was excellen, soft and lots of pillows

It was clean, close to Duke for drop off at lacrosse camp. Close to interstate and breakfast was good. I would stay again if in the area.

It took more than 4 calls to get an answer to confirm our stay. Once we arrived the desk staff, Brenda, was extrely rood. I couldn't believe how she acted but I bit my tongue and just wanted our room key. She put us on second floor at the very end of the hall, little strange as the parking lot was empty. We walked in and there were two very small double beds. We booked a king so back down to try this again. BOOM - even worse service!!! She acted as if we were bothering her and told us there are never any guarantee's on rooms in hotel business. I told her I didn't need the explanations she was dishing out just a fix or refund. She then decided she wasn't going to help and turned her back to us and made a phone call. The manager on the phone must have explained how customer service works. Suddenly she was speaking nice and we got a room next to elevator, not end of hall, and with a king bed. I'm leaning on the assumption she gets off on making people uncomfortable or miserable. I will be complaining to the hotel about this incident in hopes that customer service will improve.

This is the best bet for Hillsborough NC. Good location and delightful light breakfast included. Right off the highway, but pleasantly calm and secluded feeling!

I went to my brother's wedding and wanted a close hotel. This one worked well. It was convenient, clean and the staff was very polite and helpful. I'd go again when visiting.

We arrived after midnight, were promptly greeted. Room was large, clean, quiet and well-appointed. Coffee maker in-room was a plue. Modest continental breakfast was perfectly adequate, with choice of newspapers to read. Personable employees made us feel welcome. Convenient and safe parking. I'd definitely stay there again.

This was a very nice place to stay. They are still undergoing renovations, so there are boxes in the hall and construction men walking around. However, the rooms that have been finished are quite nice. The breakfast was very good and had a nice varity of both hot and cold food as well as several kinds of juice and coffee

The place was adquate however could use a bit more cleaniness

Cardinal Dr Hillsborough NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of The Shops at Daniel Boone, Holiday Inn Express Hillsborough, an IHG Hotel is within 2 miles (3 km) of Occoneechee Mountain State Natural Area. This 83-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast. You can get a quick energy boost at the coffee shop/café.


Rooms

All 83 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 3740-inch TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.


Property features

Guests of Holiday Inn Express Hillsborough, an IHG Hotel have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a business center, and express check-out.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Executive Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express Hillsborough, an IHG Hotel

Everyone (3) Business (2) Couples (2) Family (9) Other (3) Friends (1)
3
Business Business

it was very clean basic lodging

By on Jun 9, 2021

2
Everyone

Management was not enforcing mask requirements and consequently I did not feel safe at this hotel. I witnessed a maid not wearing her mask on two occasions and guests were milling about the lobby without masks. This is the first hotel that I’ve stayed in since the pandemic started in which management took a lackadaisical approach to health and safety guidelines.

By on Apr 26, 2021

5
Family Family

The staff was extremely nice and helpful. We listed this hotel for our wedding guests and they took excellent care of everyone.

By on Mar 17, 2020

4
Family

It was clean and on par with the other HIE where I've stayed.

By on Nov 28, 2019

4
Family Family

This HIE is being renovated. The room & bath in which we stayed was renovated and very nice. The lobby, fitness area was still in construction process. Pool was open though and it's nice outside and private. Breakfast is complementary and it was fine. I didn't eat but my family did. I would like to see more sustainable ways to offer breakfast/coffee. Plastic and styrofoam are just not acceptable anymore.

By on Aug 9, 2019

4
Everyone

The front office staff was very friendly. I have asked him where is a good place to eat for dinner. He gave me two places. We picked one and he made an excellent recommendation! The room was very comfortable. The toilet was a little low and it was a little discomfort. The shower was great! The breakfast was good. One small thing that the milk was rather warm. The frig was not cold at all. The staff was very friendly when we checked out!

By , from Rochester, NY on Jun 7, 2018

5

best in hillsborough

Everyone

Quiet. Clean. Peaceful. Second time coming here from out of state. Right off the highway.

By on May 8, 2018

5

overnight stay while traveling from florida to pa.

Other

Staff was very accommodating and helpful in assisting me to obtain a dog friendly since I didn't realize I needed to specify it when I made my reservation. Continental breakfast ok.

By on Sep 4, 2015

5

nephew's wedding

Couples

Our room was comfortable and clean. The staff were helpful each day. We were in an area we weren't familiar with and the staff were helpful with maps, directions, and ideas for free time from wedding activities. Breakfast was available and everything was very clean.

By on Jan 18, 2015

5

so pleased

Family

Popping in for a wedding and not familiar with the area. Delighted with the staff and location. We had plenty of space and family time. We also had maps and newspapers so discovered a neighborhood parade we would have missed other wise. Would go again.

By on Nov 5, 2014

Holiday Inn Express Hillsborough, an IHG Hotel

202 Cardinal Dr, Hillsborough, NC 27278
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