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Recent guest reviews

Check in was easy and the staff was friendly. Room was clean and everything worked as it should. I would absolutely recommend this hotel.

Two different rooms and over 30 minutes to get the locks to work to get into a room. Room right next to very noisy street.

Everything was great except I thought we were going to be getting queen beds and they were full size instead. There was mold on the ceiling of the bathroom and they need to fix a lot of door. Everything in the lobby is excellent though.

The room was clean however the noise from the roadway it was the worst I've ever heard in my life. I got no sleep at all because cars were running up and down the road revving their engines did not stop until 2 a.m. almost as if they were doing test passes for their cars on the roadway.

I stayed at this hotel Fri 05/04/2018 and checked out at noon on Sat 05/05/2018. I returned to the hotel about 4:00PM the same day because I had forgotten my jacket and tie in the closet of my room. Front desk staff checked the room and the lost&found area. The jacket and tie was not found. So, the housekeeping staff either threw away my jacket & tie OR they stole my jacket and tie. I spent the rest of the afternoon at the Hickory mall trying to buy a replacement jacket and did not find a suitable replacement. The whole purpose of my trip to Hickory was to attend an awards banquet so I really needed my jacket & tie that day. I was the worst dressed attendee at the banquet that evening. This experience ruined what otherwise could have been a decent stay at this hotel.

Great location. Close to interstate but still quiet. Enjoyed the indoor pool.

I have ALS and use a large walker. I requested a room with a handicapped bathroom, when I made a reservation and when I checked in. The clerk was very nice and gave me a room on the first floor which she said was handicapped accessible. It was not!! I could not shower and I needed assistance to use the toilet. It was a degrading experience. I would have requested a different room, but we had unpacked before we saw the bathroom. Although the facility was clean and comfortable, the lack of a handicapped bathroom ruined our stay.

I stayed here twice. The first time the room was on the side facing the convention center and was very quiet. The second time the room allotted was the side facing Lenoir R. Blvd and was very noisy at night. Lots of bikers speeding on that road, made it hard to fall asleep.

Very nice. Would stay again. Nice greeting staff member at the front desk and funny too. Extremely pretty on the inside.

Whoever clean the room needs to "slow" down and make sure it's clean and stocked. There was a bag of chips, bottle water in fridge, newspaper spread out and hair on bathroom floor. No complimentary items. Excorsize room down and sauna door needs repaired.

The hotel is good, it is close to interstate 40 and many restaurant choices. The staff in most cases was very welcoming and accommodating. There is also a good gym nearby called Southside gym.

Hotel is very nice and convenient to everything. Hotel staff were all super friendly and helpful. The hotel maid was so nice. She had no issues with our pets and assisted us providing us additional coffee and helped with some forgotten toiletry items. We had pets and the pet friendly rooms are very convenient to outside. We would highly recommend this hotel.

I was in town on a business trip and I will be returning monthly through December. The room was comfortable and clean and the food was excellent and reasonable priced. The employees were exceptional and made the business trip enjoyable.

Doors locked after hours, liked the mini fridge in the room, average hotel.

We were in Hickory, NC for the regional gymnastics competition at the Hickory Convention Center. It was great being so close to the convention center and there were plenty of great restaurants within walking distance. The indoor heated pool was very nice. Our only complaint was noise!! We stayed in a room facing the main road and it was Friday night. There was loud traffic, honking, cruising until almost 3 am in the morning. I would recommend a room on the back side of the hotel away from the main road.

Stayed just for one night at the Crowne Plaza, but it was incredibly comfortable and the staff was extremely friendly. Starbucks coffee in every room and a very nice set of toiletries make this a perfect work stopover.

Lenoir Rhyne Blvd Se Hickory NC

Hotel highlights

  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of Hickory Metro Convention Center, Crowne Plaza Hotel Hickory, an IHG Hotel is within a mile (2 km) of Valley Hills Mall. This 200-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 200 rooms feature microwaves, refrigerators, and coffee makers. Guests can enjoy free WiFi and LCD TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

Guests staying at Crowne Plaza Hotel Hickory, an IHG Hotel enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking (Exterior Access)

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Hotel Hickory, an IHG Hotel

Everyone (14) Couples (7) Business (6) Family (5)
4
Everyone

By on Mar 20, 2020

2
Everyone

By on Sep 24, 2019

Review comment responded on Oct 14, 2019

Thank you for taking the time to post your review. We appreciate your feedback.

5
Family with small children Family

Check in was easy and the staff was friendly. Room was clean and everything worked as it should. I would absolutely recommend this hotel.

By on Jul 21, 2019

Review comment responded on Jul 26, 2019

Thank you valued guest for taking the time to post your review. We appreciate your feedback. f

3
Everyone

By on May 16, 2019

Review comment responded on May 28, 2019

Thank you valued guest for posting your review. We appreciate your feedback.

2
Everyone

By on Jan 6, 2019

Review comment responded on Jan 8, 2019

Thank you for taking the time to post your review. We appreciate your feedback.

1
Everyone

Two different rooms and over 30 minutes to get the locks to work to get into a room. Room right next to very noisy street.

By on Oct 27, 2018

Review comment responded on Oct 27, 2018

Thank you valued guest for taking the time to post your review. We appreciate your feedback.

4
Everyone

Everything was great except I thought we were going to be getting queen beds and they were full size instead. There was mold on the ceiling of the bathroom and they need to fix a lot of door. Everything in the lobby is excellent though.

By on Oct 24, 2018

Review comment responded on Oct 27, 2018

Thank you for taking the time to post your review. We appreciate your feedback.

3
Everyone

The room was clean however the noise from the roadway it was the worst I've ever heard in my life. I got no sleep at all because cars were running up and down the road revving their engines did not stop until 2 a.m. almost as if they were doing test passes for their cars on the roadway.

By , from Hickory, n.c on Oct 22, 2018

Review comment responded on Oct 27, 2018

Thank you Eddie for taking the time to post your review. We would like to apologize for the inconvenience you experienced during your stay with us. Please know your comfort during your stay at the Crowne Plaza is important to us and will be brought to managements attention. We appreciate your feedback and hope to accommodate you again in the future.

1

beware - thief on staff

Everyone

I stayed at this hotel Fri 05/04/2018 and checked out at noon on Sat 05/05/2018. I returned to the hotel about 4:00PM the same day because I had forgotten my jacket and tie in the closet of my room. Front desk staff checked the room and the lost&found area. The jacket and tie was not found. So, the housekeeping staff either threw away my jacket & tie OR they stole my jacket and tie. I spent the rest of the afternoon at the Hickory mall trying to buy a replacement jacket and did not find a suitable replacement. The whole purpose of my trip to Hickory was to attend an awards banquet so I really needed my jacket & tie that day. I was the worst dressed attendee at the banquet that evening. This experience ruined what otherwise could have been a decent stay at this hotel.

By , from Charlotte, NC on May 11, 2018

Review comment responded on May 13, 2018

Thank you Rob for taking the time to post your review. We would like to start by apologizing for not meeting your expectations for your lost item. Please know your feedback is important to us and will be discussed with our staff. We appreciate your feedback.

4
Everyone

Great location. Close to interstate but still quiet. Enjoyed the indoor pool.

By , from NC on Dec 18, 2017

Review comment responded on Dec 31, 2017

Thank you for taking the time to post your review. We appreciate your feedback.

Crowne Plaza Hotel Hickory, an IHG Hotel

1385 Lenoir Rhyne Blvd Se, Hickory, NC 28602
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