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Recent guest reviews

Julia at front desk was very helpful with my problem with a lost article at the airport

We didn't like that the hotel doesn't have it's own restorant. Only breakfast was available. We had to go to the other building for the breakfast, and it was very basic. The hotel is ok, but sertainly NOT a 5-star one.

Perfect location for my business. The room was roomy, well-appointed and immaculate. The staff was uniformly cheery and helpful.

Great location. Everything near by the hotel. Super selection of whiskey.

Great hotel with a perfect location and nice rooms. Breakfast was the only slight blemish. You have to walk out of the hotel through a small court yard to get to the breakfast restaurant. On cold and snowy days that's not great, especially if unexpected. Breakfast was nice but not spectacular. Everything else was superb.

We only stayed the one night and only used the hotel room and bar but it was all very nice, comfortable, and clean. The staff was nice, they arranged a taxi when we left and check-in and check-out was quick and easy. Thanks.

Bathroom tub/shower sink and tub drains were defective so that neither could be drained. Drain stoppers had t be removed. Therefore tub could not be filled. Shower was designed so that water spilled out on floor. This serious defect should have never existed because it an obvious design error. The breakfast rooom was located up along flight of stairs making it impossible to reach by seniors who have mobility limitations. The elevator accces was blocked due to broken door lock. Forced to eat breakfast either in room or go out in search of a restaurant . Also one light bulb was burned out.

The hotel is a couple renovated buildings connected and with a glass atrium. Very spacious rooms and huge shower. Sift pillows, great beds. Best breakfast scrambled eggs ever. They have other interesting stuff at breakfast like sea-buckthorn jam and mini cheese breads. Bystro, a fab Russian restaurant, is next door and I LOVED everything I tried. Only downside is the stairs to get to the lobby, a pain if you have a big bag.

Hotel Haven is always perfect for me great location wonderful breakfast with high quality scandinavian food selection clean and spacious rooms comfortable bed quiet room with great design and decor, unfussy & clean. I've found the staff helpful when called upon and honestly can't say that I would expect anything more or suggest any material improvement. While I was in Helsinki only one night this trip, my thanks and I look forward to my next stay.

Unioninkatu 17 Helsinki

Hotel highlights

  • Walking distance to Helsinki Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Etelainen District, Hotel Haven is adjacent to Kauppatori Market Square and within a 10-minute walk of other popular attractions like Stockmann. This 5-star hotel has 137 guestrooms and offers conveniences like 3 restaurants, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.


Rooms

All 137 soundproofed accommodations feature sitting areas. Guests can expect free WiFi and Smart TVs with pay movies. Bathrooms offer hair dryers, bathrobes, and slippers. Minibars, free newspapers, and safes are also standard.


Property features

Hotel Haven features a 24-hour gym, free WiFi in public areas, and coffee in a common area. Self parking is available for EUR 39 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include express check-out, free newspapers, and a terrace.

Room options

Superior Room

1 King Bed | Sleeps 2

Helsinki Suite

1 King Bed | Sleeps 4

Prime Superior

1 King Bed | Sleeps 3

Grand Deluxe

1 King Bed | Sleeps 3

Guest reviews for Hotel Haven

Everyone (10) Business (1) Couples (1) Family (1)
5
Family

Julia at front desk was very helpful with my problem with a lost article at the airport

By on Jul 28, 2019

4
Everyone

By on Jul 13, 2019

5
Everyone

By on Jun 9, 2019

5
Everyone

By on Feb 18, 2019

3
Partner Couples

We didn't like that the hotel doesn't have it's own restorant. Only breakfast was available. We had to go to the other building for the breakfast, and it was very basic. The hotel is ok, but sertainly NOT a 5-star one.

By on Feb 18, 2019

2
Everyone

By on Feb 17, 2019

5
Everyone

Perfect location for my business. The room was roomy, well-appointed and immaculate. The staff was uniformly cheery and helpful.

By on Nov 25, 2018

5
Everyone

Great location. Everything near by the hotel. Super selection of whiskey.

By , from Moscow on Jun 12, 2018

5
Everyone

Great hotel with a perfect location and nice rooms. Breakfast was the only slight blemish. You have to walk out of the hotel through a small court yard to get to the breakfast restaurant. On cold and snowy days that's not great, especially if unexpected. Breakfast was nice but not spectacular. Everything else was superb.

By , from san francisco on Jan 27, 2018

5

very nice hotel

Everyone

We only stayed the one night and only used the hotel room and bar but it was all very nice, comfortable, and clean. The staff was nice, they arranged a taxi when we left and check-in and check-out was quick and easy. Thanks.

By , from AZ on Aug 24, 2017

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