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Recent guest reviews

Staff were very friendly and accommodating. Property was not in the best location, and definitely needed some tlc. But the rooms and lobby were clean.

The carpets in this hotel look like a murder scene, everywhere you look there’s huge stains. Orbitz did nothing for me. The hot water didn’t work, was told to leave my water running for 15 minutes. Super disappointed in the hotel and the hour and a half I spent on the phone with orbitz to get absolutely no resolution.

The front desk was amazing loved our suite and will return again

Front desk staff very courteous. The lobby, elevator, and hallways smelled like curry for the 4 days I was there, except for the last day when the overwhelming smell of weed seeped from the hallway into my room. The rugs were visibly soiled on the 4th floor (huge stains throughout), and the tile in and near the elevator was dirty and the edge caulking was broken. The garbage near the elevator on the 4th floor was overflowing with take out boxes and cardboard for several days. The bathroom and beds were clean, but the lamp shades looked like they had fallen onto an oily pizza, and there were red (pizza?) stains on the walls. Same exact breakfast of fake scrambled eggs and sausage patties every day for 4 days. Very disappointing.

Great location and the hotel was actually nicer than we were expecting. Friendly staff.

The was a gym on the floor i stayed! Breakfast was plentiful abd the suite was large!

Great place ,considerate staff,convenient location

The only positive thing about the hotel is it is close to many restaurants.

The staff was very friendly and helpful. The room was very nice and the bed was comfortable.

Everything was fine. Trouble checking in but that was orbitz fault

No functioning business center....toulet papwr not refilled. Had to ask twixe at desk for more tp.

Very nice facility with super efficient check in/out. The room was clean, bathroom was spotless and beds/pillows were so comfy! We slept very well. Definitely recommend staying there, especially for the price point. Also, the location is easy access to highways, many food options and ample parking.

toilet seat was not attached properly so it slid sideways. had to ask for change of sheets and for toilet paper. Just not up to standards of many Comfort Inns that we have stayed in.

Business centers computers and printers did not work. Telephone in room was broken and never replaced. Front desk personnel not the best.

East Main Street Meriden CT

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Within a short walk of Saint Johns Field, Comfort Inn & Suites is within 2 miles (3 km) of Black Pond State Wildlife Area. This 97-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free full breakfast is included with your stay. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

All of Comfort Inn & Suites's 97 rooms are individually furnished and have an array of amenities, including washers/dryers, microwaves, and refrigerators. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.


Property features

Guests of Comfort Inn & Suites enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn & Suites

Everyone (19) Couples (5) Business (4) Family (10) Other (1)
3
Business Business

Staff were very friendly and accommodating. Property was not in the best location, and definitely needed some tlc. But the rooms and lobby were clean.

By on Jul 12, 2021

Review comment responded on Jul 12, 2021

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Our renovation project was stopped due to Covid-19 pandemic, hallway common area painting and tile flooring was done but carpet was delayed from manufacturing due to pandemic. Common area gets clean every day with Eco lab product but due to stain in the carpet it looks dirty. Once again, we apologized any inconvenience with your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Business Business

The carpets in this hotel look like a murder scene, everywhere you look there’s huge stains. Orbitz did nothing for me. The hot water didn’t work, was told to leave my water running for 15 minutes. Super disappointed in the hotel and the hour and a half I spent on the phone with orbitz to get absolutely no resolution.

By on Jul 3, 2021

Review comment responded on Jul 4, 2021

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Our renovation project was stopped due to Covid-19 pandemic, hallway common area painting and tile flooring was done but carpet was delayed from manufacturing due to pandemic. Common area gets clean every day with Eco lab product but due to stain in the carpet it looks dirty. Once again, we apologized any inconvenience with your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Family with small children

The front desk was amazing loved our suite and will return again

By on Mar 14, 2021

Review comment responded on Mar 14, 2021

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

2
Family Family

Front desk staff very courteous. The lobby, elevator, and hallways smelled like curry for the 4 days I was there, except for the last day when the overwhelming smell of weed seeped from the hallway into my room. The rugs were visibly soiled on the 4th floor (huge stains throughout), and the tile in and near the elevator was dirty and the edge caulking was broken. The garbage near the elevator on the 4th floor was overflowing with take out boxes and cardboard for several days. The bathroom and beds were clean, but the lamp shades looked like they had fallen onto an oily pizza, and there were red (pizza?) stains on the walls. Same exact breakfast of fake scrambled eggs and sausage patties every day for 4 days. Very disappointing.

By on Jan 2, 2020

Review comment responded on Jan 3, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Renovation project int he pipe line this month for hallway, lobby and breakfast area. It will be new as per choice hotels. We as a entire comfort team apologized for any inconvenience.

5
Partner Couples

Great location and the hotel was actually nicer than we were expecting. Friendly staff.

By on Dec 18, 2019

Review comment responded on Dec 18, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

4
Partner Couples Family

The was a gym on the floor i stayed! Breakfast was plentiful abd the suite was large!

By on Dec 10, 2019

Review comment responded on Dec 10, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4
Everyone

By on Oct 28, 2019

Review comment responded on Oct 30, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Family

Great place ,considerate staff,convenient location

By on Oct 20, 2019

Review comment responded on Oct 21, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

2
Everyone

By on Oct 13, 2019

Review comment responded on Oct 13, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1
Family

The only positive thing about the hotel is it is close to many restaurants.

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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