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Recent guest reviews

Everything was good clean, safe

Everything is good because all person is friendly

Initially, they provided an old non remodeled smelly dirty room. Next day they switched my room.

Great service from the MOD, Oscar Sotomayor. He provided a personalized warm service.

Perfect hotel to a lot of to do in Guatemala City Perfect staff keep the good work

Enjoyed the one night stay after a long flight. Nicely kept grounds. Good buffet.

Everything is excelent! This was more then what expect

This corner hotel is located at an uncontrolled traffic intersection which produces nonstop horn-blowing on week days, sometimes for three or more hours in the late afternoon and evening. My sixth floor balcony door had large gaps which allowed very loud noise and heavy motorcycle and car exhaust fumes to fill the room. Had to use towels to partially block sound and smog. Balcony doors did not lock -- both locks were not fitted properly. Found "window washer" on my balcony one day without staff warning. There is no temperature control whatsoever in the room -- no heat, no cooling, just a fan with very dirty vents so, if you try to move the air, you get blown dust. Some large red bugs found on floor aside my bed.

The hotel staff were very friendly, polite and very helpful. The room was very cozy, up to date and the beds comfortable the only thing I think the should of have better pillows. All common areas were extremely clean and up to date. The hotel is in a good area in the center of town, lots of great restaurant , bars and night clubs and shopping centers.The price was very reasonable and much less than the biggest hotel name which they all are located within a few blocks from each other. It was an excellent stay.

Very good hotel, great location. The price of the room on the executive floor I think is a little over priced because it's practically the same thing as a regular suit

Location is good but when inside you will see and old and not good maintained building. Rooms smell bad and doors when people close them sounds so loud that weaks you up! From 4-5AM people are leaving the room and you're not able to rest.

We spent two nights here while waiting to leave the city. It was locatedin a nice area with some good restaurants. It was very clean and the staff was professional yet friendly. We had a big king size bed which is not easy to come by un Central America.

hotel is nice, internet is not perfect and complex, which makes business tougher. rest all ok.

had some meetings

1a Avenida 13-22 Zona 10 Guatemala City Guatemala

Hotel highlights

  • Walking distance to U.S. Embassy in Guatemala
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zona 10, Holiday Inn Guatemala City is adjacent to Avenida La Reforma and within a 5-minute walk of other popular sights like Plaza Fontabella Shopping Center. This 210-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 11:00 AM.


Rooms

All 210 soundproofed rooms feature coffee makers, free local calls, and safes. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests staying at Holiday Inn Guatemala City enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for GTQ 80.00 per person one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and free newspapers.

Room options

Executive Room, 1 King Bed, Non Smoking (Executive Floor)

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Non Smoking, Kitchenette

2 Double Beds | Sleeps 3

Superior Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 3

Room, 2 Double Beds, Balcony, View (Standard Floor, Volcano View)

2 Double Beds | Sleeps 3

Guest reviews for Holiday Inn Guatemala City

Everyone (12) Business (3) Couples (1) Students (1) Family (4) Friends (1)
5
Family

Everything was good clean, safe

By on Jun 24, 2021

5
Everyone

By on Apr 25, 2021

4
Family Family

Everything is good because all person is friendly

By on Dec 28, 2020

5
Everyone

By on Jan 4, 2020

Review comment responded on Jan 6, 2020

Thank you very much for your rating. Please come again

4
Business Business

Initially, they provided an old non remodeled smelly dirty room. Next day they switched my room.

By on Oct 21, 2019

Review comment responded on Oct 22, 2019

Thank you very much for your comment, we are 80% finished with our room renovartion.

4
Everyone

By on Jul 13, 2019

Review comment responded on Jul 30, 2019

Thank you for your rating

4
Everyone

By on Feb 21, 2019

4
Everyone

Great service from the MOD, Oscar Sotomayor. He provided a personalized warm service.

By on Jan 21, 2019

3
Everyone

By on Jan 13, 2019

5

perfect

Everyone

Perfect hotel to a lot of to do in Guatemala City Perfect staff keep the good work

By on Jul 16, 2018

Review comment responded on Jul 23, 2018

Dear Anonymous: Thank you very much for taking the time to make your comments regarding your experience with us. We are glad that you enjoyed your stay with us and we are pleased that our facilities have fulfilled your expectations, also It is great to see that our staff is doing a great job, also it is very good to see that you appreciate We would like to serve you at the next opportunity Best Regards,

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