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Recent guest reviews

Our room was very hot and no fan The rooms are nice but the smaller one are very hot If the rooms had air conditioning it would be nice

Although parking is included, it is pretty complicated. You can park in the very narrow car port they have while you check in then you have to take your vehicle to their off site parking lot. Check in was easy. Friendly staff. This is a great location for a hotel located right on the historic square. There is a restaurant located on the second floor and a bar located underneath the establishment. There is a nice outdoor patio area where you can see the Pibil from. Checkout was simple. The only inconvenience I experience is that there was no air conditioning in our room. Would stay here again.

We loved Hotel San Diego. Such a charming hotel. The staff was friendly. The room was beautiful. We had the room with the 3 balconies facing the plaza. Lovely. My only complaint was that the bed was very uncomfortable. I didn't get a good night's rest at all. But other than that, I loved this hotel. They're close to everything, right in the center. They're pet friendly also.

Excellent location to local culture, food and events. A little hard to find. No parking on premises. Lots of night life.

I would like to thank our cleaning staff for the excellent care of our room. So very friendly and nice/respectful. Sorry I don't recall her name but we were in room 402}just beautiful view!!!

Considering the warm month during my stay. There was no air conditioning making the rooms very uncomfortable during the stay.

I didn't like the no a/c part but only 2 nights were hot. I asked to get our clothes washed and they did an outstanding job!!! Very pleased with not having to bring back dirty clothes.

I didn't like the no a/c part but only 2 nights were hot. I asked to get our clothes washed and they did an outstanding job!!! Very pleased with not having to bring back dirty clothes.

The location is spectacular! It can get a bit loud since it is in the middle of everything but it is well worth it! Loved this hotel!

Nice hotel, lovely staff, too loud, party goers right outside your window till dawn

We really love to stay in this hotel we will like to come back it was unforgettable

No air condition, the room is not modern but staff and location is great. Restraint is best in the area with great service and food options

I used the filter to find hotels with parking and chose this one. I couldn’t find it and had to park several blocks away and carry my luggage along with a toddler the whole way. When I arrived, I asked the bell boy about it and he said they do have parking. When I asked where it was , he told me to speak with the girl at reception. When I get to the reception, she told me there was not parking. I told her I reserved because they state on the site it is included with your stay. She said they never advertise it so I showed her. Point is they lie about parking so you can stay there if you need it.

The hotel is at the center of the historic district and right on the Jardin de la Union, the central gathering point of the town. That is both the good and the bad. Good, because you are close to everything. Bad, and this is my main complaint, because it is VERY noisy, at all hours. There were loud, intoxicated people yelling under my window every night until 4:30 am. And because the hotel has no air conditioning, it meant either opening the window to the deafening noise (the huge crowd and those entertaining them doesn't start to dissipate until 1 am and then there were still the small, drunk, loud groups until the wee hours) or keep the windows closed and be stuck in a stifling room. The sun at that elevation is very intense and the building seems to retain heat. It is a very attractive building, very clean, and close to everything. But I would not stay there again.

Great location but its a No Frills hotel. Its clean and the staff is wonderful. I wouldn't mind staying here again but i would prefer some more amenities . Its OK

Perfect location where everything is happening. Just across the street is music, food and fun. Room was clean and comfortable.

Jardin de la Union No.1 Guanajuato GTO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Zona Centro, Hotel San Diego is next to Union Garden and Church of San Diego. This 43-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 43 rooms have an array of amenities, including free local calls, safes, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries.


Property features

Hotel San Diego features free WiFi in public areas, a meeting room, and a free grocery shopping service. You can take advantage of limited parking, along with a shuttle from the hotel to the airport (available 24 hours) for MXN 600 per vehicle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.

Room options

Standard Interior

1 Queen Bed | Sleeps 2

Doble Interior

2 Double Beds | 2 Queen Beds | Sleeps 4

Penthouse

2 King Beds and 1 Double Sofa Bed | Sleeps 5

Standard Exterior

1 King Bed | Sleeps 2

Guest reviews for Hotel San Diego

Everyone (16) Couples (3) Family (3)
3
Friends

Our room was very hot and no fan The rooms are nice but the smaller one are very hot If the rooms had air conditioning it would be nice

By on Jun 10, 2021

Review comment responded on Jun 16, 2021

Gracias por sus comentarios. Saludos

4
Partner Couples

Although parking is included, it is pretty complicated. You can park in the very narrow car port they have while you check in then you have to take your vehicle to their off site parking lot. Check in was easy. Friendly staff. This is a great location for a hotel located right on the historic square. There is a restaurant located on the second floor and a bar located underneath the establishment. There is a nice outdoor patio area where you can see the Pibil from. Checkout was simple. The only inconvenience I experience is that there was no air conditioning in our room. Would stay here again.

By on Jun 9, 2021

Review comment responded on Jun 16, 2021

Gracias por sus comentarios. Saludos

5
Everyone

By on Jan 29, 2021

Review comment responded on Feb 13, 2021

Gracias por sus comentarios. Saludos

5
Family with small children

We loved Hotel San Diego. Such a charming hotel. The staff was friendly. The room was beautiful. We had the room with the 3 balconies facing the plaza. Lovely. My only complaint was that the bed was very uncomfortable. I didn't get a good night's rest at all. But other than that, I loved this hotel. They're close to everything, right in the center. They're pet friendly also.

By on Sep 15, 2020

Review comment responded on Sep 22, 2020

Gracias por sus comentarios.

4
Everyone

By on Oct 19, 2019

Review comment responded on Oct 21, 2019

Los esperamos pronto. Saludos

4
Everyone

Excellent location to local culture, food and events. A little hard to find. No parking on premises. Lots of night life.

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thanks for your comments. We are working on having closer parking spaces. regards

5
Partner Couples Family

I would like to thank our cleaning staff for the excellent care of our room. So very friendly and nice/respectful. Sorry I don't recall her name but we were in room 402}just beautiful view!!!

By on Aug 6, 2019

Review comment responded on Aug 8, 2019

THANK YOU SO MUCH FOR YOUR COMMENTS, WE'LL GIVE YOUR MESSAGE TO THE HOUSEKEEPER.

3
Everyone

Considering the warm month during my stay. There was no air conditioning making the rooms very uncomfortable during the stay.

By on Jul 7, 2019

Review comment responded on Jul 11, 2019

We apreciate to you have taken a little of your time to express your valuable comments to us. These are very important, as they help us to continue improving day by day and gove a high quality service, as you deserve it. Guanajuato being the 6th most visited state nationwide, commits us to be better, both in quality of rooms, as the personalized service that you deserve as tourists and for this reason we will take each and every one of your comments very seriously and that we want to stay in the heart of each one of you. We hope they will visit us again and allow us to be part of their experience in the city, as well as being their hosts again, receiving them as they deserve and being able to exceed their expectations about us. Do not hesitate to contact us directly to resolve each and every one of your doubts. Receive a cordial greeting from all the staff of HOTEL SAN DIEGO, in the city of Guanajuato capital; CULTURAL HERITAGE OF MEXICO.

5
Partner Couples

I didn't like the no a/c part but only 2 nights were hot. I asked to get our clothes washed and they did an outstanding job!!! Very pleased with not having to bring back dirty clothes.

By on Jun 14, 2019

Review comment responded on Jul 11, 2019

We apreciate to you have taken a little of your time to express your valuable comments to us. These are very important, as they help us to continue improving day by day and gove a high quality service, as you deserve it. Guanajuato being the 6th most visited state nationwide, commits us to be better, both in quality of rooms, as the personalized service that you deserve as tourists and for this reason we will take each and every one of your comments very seriously and that we want to stay in the heart of each one of you. We hope they will visit us again and allow us to be part of their experience in the city, as well as being their hosts again, receiving them as they deserve and being able to exceed their expectations about us. Do not hesitate to contact us directly to resolve each and every one of your doubts. Receive a cordial greeting from all the staff of HOTEL SAN DIEGO, in the city of Guanajuato capital; CULTURAL HERITAGE OF MEXICO.

5
Everyone

I didn't like the no a/c part but only 2 nights were hot. I asked to get our clothes washed and they did an outstanding job!!! Very pleased with not having to bring back dirty clothes.

By on Jun 14, 2019

Review comment responded on Jul 11, 2019

We apreciate to you have taken a little of your time to express your valuable comments to us. These are very important, as they help us to continue improving day by day and gove a high quality service, as you deserve it. Guanajuato being the 6th most visited state nationwide, commits us to be better, both in quality of rooms, as the personalized service that you deserve as tourists and for this reason we will take each and every one of your comments very seriously and that we want to stay in the heart of each one of you. We hope they will visit us again and allow us to be part of their experience in the city, as well as being their hosts again, receiving them as they deserve and being able to exceed their expectations about us. Do not hesitate to contact us directly to resolve each and every one of your doubts. Receive a cordial greeting from all the staff of HOTEL SAN DIEGO, in the city of Guanajuato capital; CULTURAL HERITAGE OF MEXICO.

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