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Recent guest reviews

Facility was located close to dining, shopping and entertainment, but also in a quiet location

Well, we found live cockroaches in our bathroom when we woke up. I’ve never packed up and checked out so fast. We left the front desk agent know, and he gave us $33 off our rate and apologized. I’m not sure but when you walk into a room, you should smell clean and see cleanliness. Our room was outdated and just not kept up. I could handle that, but cockroaches, no. Mold on the bathroom ceiling? No. Dirty toilet? No. Not enough towels for the four in our party, ask at front, and told there were more in the dryer. Breakfast was pathetic, a prepackaged muffin. I understand COVID affects things, and this hotel is likely understaffed based on the lack of vacuuming and basic cleanliness standards but there are some standards you must upkeep to keep guests returning. Needless to say, never again.

I love the room. There is everything you would need to make you feel like you’re in your home!

Based on previous reviews I was anticipating the facilities to be a bit outdated, which they were. There were stains every where and parts of the bathroom were coming apart. At the time of booking, I confirmed we need use of the sofa couch for our son. However, upon arrival there were no linens for the sofa and we had to go retrieve and put the linens on ourselves and there was still no blanket. It is definitely a hotel that you get what you paid for. I wasn't upset, as I expected what we saw based on reviews. But we still went as we needed an affordable hotel for one night. I was just happy I didn't see any bugs.

Loved the pool & the game room

Upon arrival our room had no towels, no sheets for the sofa bed and there was urine all around the toilet and floor. I have pictures if you would like to see them.

I chose here for my son’s seventh birthday party and it was nice because there were things for kids to do but for the price of the room the hotel was disgusting the room needed maintenance the door knobs were loose they were broken things there was trash inside cash couch cushions stains on couch cushions I would never stay here again and I will never recommend anyone else to stay here or either

The slide and bball court for the kids The room was dirty when I pulled out the sofa bed there was obvious food stains on the cushions

Clean & well furnished. Quiet room. Friendly staff.

Staff was very friendly and I really liked the indoor pool

Staff was very nice, they were very helpful when needed. My whole family loved our staywe want to go back.

They were stingy with supplies like towels. Towels were poor quality. Didn’t have kind of breakfast cereal that my kids liked.

Couldn't have asked for a better equipped or nicer room, and I saved over $100

Big room Have everything for kids Close to good restaurant and friendly

close to what i do in my retired life. Also 2 main arteries into the city. Did not like the fact that the one t.v. did not work but staff did there best to try and rectify the problem

Great 1-night stay for our family. Room was big, loved our we had our own kitchen and large fridge. My young boys especially LOVED the heated pool with slide, mini golf & basketball court. Perfect location, right off the highway, but not too far from Hershey attractions. This was our 2nd time staying there and will definitely revisit when our tournament is rescheduled in the area. There is also a great Italian next door within walking distance. Thanks for a great overnight!

Great hotel with awesome features for kids! Our son loved the pool with the slide and basketball court.

Nice, inexpensive, convenient hotel. Driving on our way to NYC and this was right off the highway and fit our needs perfectly. Enough space for 2 adults, and multiple kids. I'm used to traveling for work and staying in higher class hotels. This place is not fancy, but it is nicer than other budget hotels and a pleasant surprise after a long drive. Breakfast filled everyone up, tasted good, and again was nicer than I was expecting. I would stay again, and would recommend to others.

Kelley Ct Grantville PA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

MainStay Suites Grantville - Hershey North is located within a few miles (5 km) of Penn National Race Course and Hollywood Casino. This 64-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast.


Rooms

The 64 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are also standard. Weekly housekeeping is available.


Property features

Guests of MainStay Suites Grantville - Hershey North enjoy an indoor pool, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and an arcade/game room.

Room options

Standard Room, Non Smoking

2 Queen Beds | 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds, Accessible, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for MainStay Suites Grantville - Hershey North

Everyone (15) Couples (5) Family (30) Other (2)
4
Everyone

Facility was located close to dining, shopping and entertainment, but also in a quiet location

By on Oct 17, 2021

1
Family Family with small children

Well, we found live cockroaches in our bathroom when we woke up. I’ve never packed up and checked out so fast. We left the front desk agent know, and he gave us $33 off our rate and apologized. I’m not sure but when you walk into a room, you should smell clean and see cleanliness. Our room was outdated and just not kept up. I could handle that, but cockroaches, no. Mold on the bathroom ceiling? No. Dirty toilet? No. Not enough towels for the four in our party, ask at front, and told there were more in the dryer. Breakfast was pathetic, a prepackaged muffin. I understand COVID affects things, and this hotel is likely understaffed based on the lack of vacuuming and basic cleanliness standards but there are some standards you must upkeep to keep guests returning. Needless to say, never again.

By on Sep 19, 2021

Review comment responded on Sep 20, 2021

Dear Levi, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ben Leeper GM Choice Hotels

5
Family with small children

I love the room. There is everything you would need to make you feel like you’re in your home!

By on Aug 22, 2021

Review comment responded on Aug 27, 2021

Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3
Family

Based on previous reviews I was anticipating the facilities to be a bit outdated, which they were. There were stains every where and parts of the bathroom were coming apart. At the time of booking, I confirmed we need use of the sofa couch for our son. However, upon arrival there were no linens for the sofa and we had to go retrieve and put the linens on ourselves and there was still no blanket. It is definitely a hotel that you get what you paid for. I wasn't upset, as I expected what we saw based on reviews. But we still went as we needed an affordable hotel for one night. I was just happy I didn't see any bugs.

By on Aug 17, 2021

Review comment responded on Aug 18, 2021

Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Family with small children

Loved the pool & the game room

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2
Family with small children

Upon arrival our room had no towels, no sheets for the sofa bed and there was urine all around the toilet and floor. I have pictures if you would like to see them.

By on Jul 8, 2021

Review comment responded on Jul 9, 2021

Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Family with small children Family

I chose here for my son’s seventh birthday party and it was nice because there were things for kids to do but for the price of the room the hotel was disgusting the room needed maintenance the door knobs were loose they were broken things there was trash inside cash couch cushions stains on couch cushions I would never stay here again and I will never recommend anyone else to stay here or either

By on Mar 29, 2021

Review comment responded on Apr 5, 2021

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Brian Scott GM Choice Hotels

4
Family with small children Family

The slide and bball court for the kids The room was dirty when I pulled out the sofa bed there was obvious food stains on the cushions

By on Mar 14, 2021

Review comment responded on Mar 15, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I do apologize for not exceeding your expectations regarding the cleanliness of the room during your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5
Business Business

Clean & well furnished. Quiet room. Friendly staff.

By , from Tyrone on Jul 15, 2020

Review comment responded on Jul 16, 2020

Dear guest, We look forward to providing you with the same pleasant, quiet, and comfy accommodations the next time your travels bring you to our area.

5
Everyone

By on Dec 10, 2019

Review comment responded on Dec 12, 2019

Dear guest, We look forward to providing you with the same pleasant, quiet, and comfy accommodations the next time your travels bring you to our area.

MainStay Suites Grantville - Hershey North

105 Kelley Ct, Grantville, PA 17028
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