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Recent guest reviews

I liked the fact that we had a kitchen and I didn't liked the fact that they don't sell hot breakfast 😐

Just like the other reviews there is little to say. Its more / less perfect. I look for reasons to stay . I wish I lived there.

Management sucked,we were asked to leave early and kicked out because an unwanted guest wouldn't leave.

Great property In the prime spot of Grand rapids!!! My wife and 4 kids had the 2 bedroom and it was perfect. Breakfast is better than normal and the pool area is fantastic. Also the staff was great. Nicest hotel we have stayed at In a while. Will definitely be back. Thanks again for the great stay

Very nice and the front desk was very polite and accommodating to my needs and wants

The accommodations and staff were very nice AND helpful. We would stay there again and will recommend it to family and friends.

28th Street SE Grand Rapids MI

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located in East Paris within a short walk of Patterson Ice Center, Residence Inn by Marriott Grand Rapids Airport is within a mile (2 km) of Centerpointe Mall. This 3-star hotel has 100 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Entertain your taste buds with a drink at the bar/lounge, or chat with other guests at the free manager's reception.


Rooms

All 100 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Sofa beds, coffee makers, and free local calls are other standard amenities.


Property features

At Residence Inn by Marriott Grand Rapids Airport, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Executive Suite, 1 Bedroom, Non Smoking, Fireplace

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Guest reviews for Residence Inn by Marriott Grand Rapids Airport

Everyone (3) Couples (2) Family (3)
3
Partner Couples

I liked the fact that we had a kitchen and I didn't liked the fact that they don't sell hot breakfast 😐

By on Jun 12, 2021

Review comment responded on Aug 6, 2021

Thank you for taking the time to leave feedback regarding your stay. I am pleased to hear you enjoyed the kitchen in the guestroom suite! It is nice to have all the amenities of home at your finger tips. We hope to have our normal hot buffet breakfast back soon! Thank you for your business!

5
Everyone

By on Nov 23, 2020

Review comment responded on Nov 25, 2020

Thank you for the high score!

5
Partner Couples Family

Just like the other reviews there is little to say. Its more / less perfect. I look for reasons to stay . I wish I lived there.

By on Jun 22, 2019

Review comment responded on Jul 2, 2019

Thank you so much for sharing your feedback! We look forward to having you as our guest again sometime soon.

1
Friends Family

Management sucked,we were asked to leave early and kicked out because an unwanted guest wouldn't leave.

By on May 26, 2019

Review comment responded on Jun 13, 2019

I am disappointed to hear that you did not enjoy your stay at this hotel during your recent trip to the area. Thank you for taking the time to complete a review detailing the specific issues you experienced during your stay. Our team takes the safety and security of hotel guests extremely seriously and we have a zero tolerance policy for misconduct that can put our guests or our staff in danger. Unfortunately, when these issues arise it is our responsibility to remove hotel guests that are not following policy. The entire management and guest service team work incredibly hard to ensure all guest expectations are met and exceeded. There is constant communication and coaching between the two to ensure that the staff is able to handle a vast array of different types of situations. We will certainly take this opportunity to train new team members on how to handle these types of situations. If you find yourself traveling to the area again, I would be happy to provide alternate properties that may be able to better handle your needs.

5
Family

Great property In the prime spot of Grand rapids!!! My wife and 4 kids had the 2 bedroom and it was perfect. Breakfast is better than normal and the pool area is fantastic. Also the staff was great. Nicest hotel we have stayed at In a while. Will definitely be back. Thanks again for the great stay

By on Feb 4, 2019

Review comment responded on Mar 11, 2019

Thank you for taking the time to leave details regarding your stay! I am glad you enjoyed the breakfast. Residence Inn offers many great choices from your standards eggs and sausage all the way to create your own parfaits! We look forward to hosting you next time you are in Grand Rapids!

5
Everyone

Very nice and the front desk was very polite and accommodating to my needs and wants

By on Mar 16, 2018

Review comment responded on Mar 19, 2018

Thank you for the five star review! I am pleased to hear that you enjoyed your stay and that the front desk was accommodating! We look forward to hosting you next time you are in Grand Rapids!

5

my daughter & i both enjoyed our stay.

Everyone

The accommodations and staff were very nice AND helpful. We would stay there again and will recommend it to family and friends.

By , from Virginia on Feb 11, 2018

Review comment responded on Mar 5, 2018

Thank you for taking the time to leave this review! I am pleased to hear that you enjoyed the suite and the staff. You will have to join us again this summer so you can enjoy the outdoor patio and fireplace; I will make sure to work on the sunshine for you!

Residence Inn by Marriott Grand Rapids Airport

4443 28th Street SE, Grand Rapids, MI 49512
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