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Recent guest reviews

The Embassy Suites in Flagstaff has a very good location with access to many nearby restaurants and shopping and entertainment. The staff s courteous and nice and the rooms are comfortable and clean.

Very nice room! Clean, great layout for a suite.

It was nice. Unfortunately not enough staff for the usual breakfast but it was not bad. The staff was super helpful. The pool was clean and nice.

It was very close to everything.

Clean room great service and good coffee !

Suited our travel needs just fine. Felt safe and clean during the pandemic.

This was once the premier hotel to stay at in Flagstaff. Wow have things changed. From staff that seem annoyed to help you, room was falling apart, and being up charged for a buffet that did not exist, this hotel has drastically changed for the worst.

The hotel is very well maintained, very clean, and the personnel was very attentive. The food selection was good, with choices for breakfast.

Fun atmosphere love the snack n drink happy hour and the omelet station at breakfast is just delicious!

The carpet throughout our entire suite was wet. We had to wear shoes the entire time we were there or our socks got soaking wet. The staff said the carpets had been cleaned and must not be dry yet. I asked if we could switch rooms and they said all the rooms were wet and suggested I lay towels down to walk. Unacceptable for any hotel, let alone for the price I paid to stay here.

We liked the social time with free drinks. We didn't like listening to our neighbor snore all night (thin walls).

Nice Hotel, They serve a great breakfast! Friendly Staff.

Hotel is old, needs to be remodeled. I stayed in the second floor and the hallway floor to the bedroom kept vibrating and making a loud noise.. After an 8 hr drive I just wanted to sleep but the vibrating noise was just awful. I advised the front desk and they did adjust my room rate after multiple explanations although I had the front desk staff go up to my room. The noise did not go away, it’s there AC system that is old and just vibrates like crazy.

Great place to stay with family and children. The hotel was perfectly located for our stay and siteseing.

South Milton Road Flagstaff AZ

Hotel highlights

  • Walking distance to Northern Arizona University
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Embassy Suites by Hilton Flagstaff places you within a 15-minute stroll of popular sights such as Northern Arizona University and Riordon Mansion. This 119-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

The 119 air-conditioned accommodations afford space to spread out with a separate bedroom and living rooms. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

At Embassy Suites by Hilton Flagstaff, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 8 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 5

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

1 King Bed | Sleeps 6

Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

1 King Bed | Sleeps 4

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

2 Double Beds | Sleeps 6

Guest reviews for Embassy Suites by Hilton Flagstaff

Everyone (25) Couples (1) Family (13)
4
Family

The Embassy Suites in Flagstaff has a very good location with access to many nearby restaurants and shopping and entertainment. The staff s courteous and nice and the rooms are comfortable and clean.

By on Jul 11, 2021

Review comment responded on Jul 12, 2021

Thank you for your kind words and loyalty. Wishing you the best of 2021

5
Family

Very nice room! Clean, great layout for a suite.

By on Jul 1, 2021

Review comment responded on Jul 1, 2021

Thank you for taking the time and sharing your stay experience. Feedback from your visit to our hotel is very important to us, and we appreciate you. We work hard as a team to deliver a great stay experience. All of us at the Embassy Suites Flagstaff are committed to providing exceptional service and a clean, well-maintained facility for our guests. Thank you for all of your understanding during these trying times. It is gratifying to read a review like yours that rewards our commitment that we are on the right path to excellence. I look forward to sharing your review with my teammates. Always at your service. Have a great 2021 Sincere Thanks The Embassy Suites Flagstaff

4
Family

It was nice. Unfortunately not enough staff for the usual breakfast but it was not bad. The staff was super helpful. The pool was clean and nice.

By on Jun 13, 2021

Review comment responded on Jun 14, 2021

Thank you for your feedback. We are working on getting the breakfast back to normal. safe travels and have a great 2021.

5
Partner Couples

It was very close to everything.

By on May 30, 2021

Review comment responded on May 31, 2021

Thank you for taking the time and sharing your stay experience. Feedback from your visit to our hotel is very important to us, and we appreciate you.  We work hard as a team to deliver a great stay experience. All of us at the Embassy Suites Flagstaff are committed to providing exceptional service and a clean, well-maintained facility for our guests. Thank you for all of your understanding during these trying times. It is gratifying to read a review like yours that rewards our commitment that we are on the right path to excellence.  I look forward to sharing your review with my teammates. Have a great 2021 Sincere Thanks The Embassy Suites Flagstaff

5
Family

Clean room great service and good coffee !

By on May 19, 2021

Review comment responded on May 19, 2021

Thank you for taking the time and sharing your stay experience. Feedback from your visit to our hotel is very important to us, and we appreciate you.  We work hard as a team to deliver a great stay experience. All of us at the Embassy Suites Flagstaff are committed to providing exceptional service and a clean, well-maintained facility for our guests. Thank you for all of your understanding during these trying times. It is gratifying to read a review like yours that rewards our commitment that we are on the right path to excellence.  I look forward to sharing your review with my teammates. Have a great 2021 Sincere Thanks The Embassy Suites Flagstaff

5
Everyone

By on May 14, 2021

Review comment responded on May 26, 2021

Thank you for taking the time and sharing your stay experience. Feedback from your visit to our hotel is very important to us, and we appreciate you. We work hard as a team to deliver a great stay experience. All of us at the Embassy Suites Flagstaff are committed to providing exceptional service and a clean, well-maintained facility for our guests. Thank you for all of your understanding during these trying times. It is gratifying to read a review like yours that rewards our commitment that we are on the right path to excellence. I look forward to sharing your review with my teammates. Have a great 2021 Sincere Thanks The Embassy Suites Flagstaff

2
Everyone

By on Apr 9, 2021

Review comment responded on Apr 20, 2021

I am really sorry for the inconveniences that you faced during your stay with us. This is not what I want to hear from our valued family members, and I thank you for reaching out to me with this issue. I hope that you will give us the opportunity to make it right in the future. I will use this opportunity to reinforce the policy and procedures to the team. Wishing you and your family the best in 2021. At your service.

4
Family Family

Suited our travel needs just fine. Felt safe and clean during the pandemic.

By on May 19, 2020

Review comment responded on May 30, 2020

Thank you for your feedback

3
Family with small children Family

This was once the premier hotel to stay at in Flagstaff. Wow have things changed. From staff that seem annoyed to help you, room was falling apart, and being up charged for a buffet that did not exist, this hotel has drastically changed for the worst.

By on May 17, 2020

Review comment responded on May 18, 2020

Thank you for your feedback. I apologize if the staff appeared annoyed as that is not the Hilton way. As far as for breakfast our rates reflect not having the breakfast buffet. We hope soon to be offering it again. Thank you

5
Family Family

The hotel is very well maintained, very clean, and the personnel was very attentive. The food selection was good, with choices for breakfast.

By on Mar 12, 2020

Review comment responded on Mar 13, 2020

Thank you for taking the time and sharing your stay experience. Feedback from your visit to our hotel is very important to us, and we appreciate you.  We work hard as a team to deliver a great stay experience. All of us at the Embassy Suites Flagstaff is committed to providing exceptional service and a clean, well-maintained facility for our guests.  It is gratifying to read a review like yours that rewards our commitment that we are on the right path to excellence.  I look forward to sharing your review with my teammates. Have a great 2020 Sincere Thanks The Embassy Suites Flagstaff

Embassy Suites by Hilton Flagstaff

706 South Milton Road, Flagstaff, AZ 86001
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