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Recent guest reviews

One of the elevators was broken.

We had a great time. Room was very nice. Very scenic town with plenty to do.

Didn’t have top sheets or comforter.

For a hotel being updated its not or done very very poor

Check in staff were friendly and efficient

Very little customer service had to check in at the Isle casino/hotel next door

Great staff clean rooms

Centrally located. The signage in the parking garage was not at all clear. There should be something pointing to the hotel entrance. We ended up in the parking elevator. Finally made it to the walkway, called the front desk for directions. A casino employee came over and very helpfully pointed us in the right direction.

Overall...excellent experience!

Stayed here many times. I will come back

Updated very nice. Friendly staff. Newer machines. Very clean and sanitized

We didn't care for the food . We ate at the isle and was very disappointed.

Had to change rooms because of a strong sewer gas smell. The staff made the process simple, with no hassle. The new room was clean and odor free.

The distance from the room to the casino little long

Nice rooms, but a hassle to check in as the main desk was closed and I had to go to The Isle to check in. They wouldn't let me check in early. I went to play craps, but they only had a $15 table, and the dealers were rude.

Main Street Black Hawk CO

Hotel highlights

  • Walking distance to Monarch Casino Black Hawk and Ameristar Casino Black Hawk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino

Golden Gate Canyon State Park is within a mile (2 km) of Lady Luck Casino Black Hawk, and other popular sites like Teller House are within a couple of miles (3 km). This 3-star hotel has 164 rooms and welcomes guests with a restaurant, a casino, and free in-room WiFi.


Dining

Cooked-to-order breakfast is offered for a fee each morning from 9:00 AM to 1:00 PM. This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

All 164 air-conditioned rooms feature coffee makers, free newspapers, and free local calls. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and ironing boards are also available.


Property features

Guests of Lady Luck Casino Black Hawk enjoy features like a casino, free WiFi in public areas, and conference space. The front desk has multilingual staff that can help with concierge services and luggage storage. Additional amenities include a business center, a terrace, and an ATM.

Room options

Deluxe Double Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Single Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Lady Luck Casino Black Hawk

Everyone (28) Couples (12) Family (8)
4
Friends

One of the elevators was broken.

By on Oct 10, 2021

Review comment responded on Oct 11, 2021

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

5
Everyone

We had a great time. Room was very nice. Very scenic town with plenty to do.

By on Aug 13, 2021

Review comment responded on Sep 11, 2021

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

4
Family

Didn’t have top sheets or comforter.

By on Jul 28, 2021

Review comment responded on Jul 29, 2021

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

1
Everyone

By on Jul 24, 2021

4
Partner Couples

For a hotel being updated its not or done very very poor

By on Jul 11, 2021

Review comment responded on Aug 16, 2021

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

5
Everyone

Check in staff were friendly and efficient

By on Jul 9, 2021

3
Everyone

Very little customer service had to check in at the Isle casino/hotel next door

By on Jul 6, 2021

Review comment responded on Aug 16, 2021

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.

5
Friends

Great staff clean rooms

By on Jun 19, 2021

Review comment responded on Jun 21, 2021

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.

4
Family

Centrally located. The signage in the parking garage was not at all clear. There should be something pointing to the hotel entrance. We ended up in the parking elevator. Finally made it to the walkway, called the front desk for directions. A casino employee came over and very helpfully pointed us in the right direction.

By on Jun 15, 2021

Review comment responded on Jun 18, 2021

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

2
Everyone

By on Jun 2, 2021

Review comment responded on Jun 13, 2021

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.

Lady Luck Casino Black Hawk

340 Main Street, Black Hawk, CO 80422
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