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Recent guest reviews

I like this property because it was very convenient and close to the area we were attending

First of all they gave us a handicap room,which we weren't handicap,our room key did not work as many times they try to fix it.

The manager was not pleasant and would not allow several guests to check in early. One guest had to wait 30 minutes. I arrived at 2:45 and was told that I had to wait until 3p to check in. Rooms were ready and available, so the wait was completely unnecessary! As a result, there was a line of 9 guests waiting to check in!

Basic amenities served our purposes.

It was clean and quiet, which we appreciate. It is also pet-friendly, which we don't appreciate, because we are not. But the protocol for pets seems to work, as the room smelled clean and fresh and we didn't hear any barking. (We did see one leashed dog.)

Friendly staff, cleanliness, gym reservations (for single person use), and a modest breakfast smorgasbord that you could select from and take back to your room all helped mitigate the frustrations of traveling during covid.

The jacuzi in the room was the best ill go back over and over

Nice clean room, walls are a bit thin but otherwise not bad. Would recommend/stay again.

We had a great stay. Everyone was very pleasant and the hotel and room was very clean.

I arrived at the hotel early. I asked if early check in was available, the person walked to the back only to return and state check in was at 3pm. There was no hot water both mornings and staffs response was “we are trying to get a hold of the maintenance man.” The continental breakfast did not have any juice at the time it was supposed to start. Juice was brought out some time later. The scrambled eggs and sausage were in crockpots sitting on the counter. These items appeared to be days old,

Easy check-in. Quiet location. Comfortable bed. Clean. Good deal for the price. Would stay again.

Close to everything. It clean and the service was excellent

The property is fine... Yet there was a fire drill or false alarm after 1:00 a.m. and no staff announcements or information for any of the guests... and the front desk worker (earlier) gave me a key initially for a room that still had to be cleaned, and he gave a different guest (I heard) a key to a room that someone was still staying in...! Administrative issues... Sunday, April 25.

Hamilton St Geneva NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Microtel Inn & Suites by Wyndham Geneva places you within 2 miles (3 km) of popular sights like Hobart and William Smith Colleges and Ravines Wine Cellars on Seneca Lake. This 69-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

All 69 air-conditioned rooms feature coffee makers, free weekday newspapers, and free long-distance calls. Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Microtel Inn & Suites by Wyndham Geneva features a fitness center, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Geneva

Everyone (28) Couples (15) Family (13)
5
Partner Couples

I like this property because it was very convenient and close to the area we were attending

By on Sep 13, 2021

2
Family

First of all they gave us a handicap room,which we weren't handicap,our room key did not work as many times they try to fix it.

By on Aug 21, 2021

Review comment responded on Sep 9, 2021

We apologize for the inconvenience. thank you for choosing Microtel Inn & Suites. We hope you choose Microtel Geneva again!

2
Partner Couples

The manager was not pleasant and would not allow several guests to check in early. One guest had to wait 30 minutes. I arrived at 2:45 and was told that I had to wait until 3p to check in. Rooms were ready and available, so the wait was completely unnecessary! As a result, there was a line of 9 guests waiting to check in!

By on Aug 15, 2021

Review comment responded on Sep 13, 2021

I am sorry that you had to wait, however until the clean rooms have been put into the computer system the front desk can not check anyone into them. The front desk has to wait for the executive housekeeper to do this. So we may know there are rooms that are ready but until we are told which ones and they are placed in the system we cant check guests in. Our check-in time starts at 3 pm. We try our best to accommodate early arrivals but it is not always possible. We ask all guests needing an early check-in to call us the day they are coming so we can try to accommodate them.

5
Family

Basic amenities served our purposes.

By on Jul 18, 2021

Review comment responded on Jul 18, 2021

Thank you for staying at the Geneva Microtel Inn & Suites.

4
Everyone

By on Jul 13, 2021

Review comment responded on Jul 25, 2021

Thank you for staying with us. I am so pleased you enjoyed your stay at the Geneva Microtel Inn & suites.

5
Family Family

It was clean and quiet, which we appreciate. It is also pet-friendly, which we don't appreciate, because we are not. But the protocol for pets seems to work, as the room smelled clean and fresh and we didn't hear any barking. (We did see one leashed dog.)

By on Apr 12, 2021

Review comment responded on Apr 14, 2021

Thank you for staying with us. Yes, we are pet friendly and do love having four-legged friends stay but they have rules to follow too. So other guests should never worry about the pets or the cleanliness of the rooms after. We hope you will come back and stay with us again.

1
Everyone

By on Dec 15, 2020

Review comment responded on Dec 15, 2020

I apologize we missed the mark on your stay, we are always looking for ways to improve each guest's stay with us. Please let us know where we can improve.

5
Family

Friendly staff, cleanliness, gym reservations (for single person use), and a modest breakfast smorgasbord that you could select from and take back to your room all helped mitigate the frustrations of traveling during covid.

By , from NYC on Oct 18, 2020

Review comment responded on Oct 19, 2020

I am so glad to hear that you enjoyed your stay and we hope to see you again soon!

5
Partner Couples

The jacuzi in the room was the best ill go back over and over

By , from Buffalo on Oct 15, 2020

Review comment responded on Oct 15, 2020

Thank you for the great feedback, we hope to see you again for future stays.

4
Partner Couples

Nice clean room, walls are a bit thin but otherwise not bad. Would recommend/stay again.

By on Aug 29, 2020

Review comment responded on Sep 6, 2020

Thank you for staying with us. Its nice the hear that not only did you enjoy your visit but you would come back and also recommend us to your friends and family. Hope to see you again soon.

Microtel Inn & Suites by Wyndham Geneva

550 Hamilton St, Geneva, NY 14456
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