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Recent guest reviews

Good location. Some basic items are missing in the room. For example, there is not a table.

Very accomidating. Friendly staff

It was clean and inexpensive for the area. Front desk did ask for proper identification. Room, beds, linens were clean.

Check in was easy and close to downtown without having to be in the middle of crowds. A bit of a smell when I came in but that may have been from cleaning

The creek running behind was cool. It was not clean.

Disgusting

We didn’t get the right rooms, wanted us to wait an extra 45 minutes for our room to be clean. We were early and understood not checking till 3 but I just wanted to verify the room was taken care of to see if I needed extra money. The guy was hateful. We were to get adjoining rooms but because he wanted us to wait longer we had kids who were tired so we just took rooms available. Bedding had stains and the beds handrails sticking out the sides we all kept bumping them so I put a roll of paper towels over it. Not recommend!

The Bear Creek Inn was just what my dad and I were looking for on our Father's Day hiking trip to the Great Smokies. We stayed in Gatlinburg for two nights at the inn and it was walking distance to everything in town but also not in the thick of all the action, which we loved. It was a quiet and simple stay. The best part about staying here was having a personal back patio off the creek. You can have your morning coffee or evening brew sitting back there in peace. The staff were kind and were there if you needed anything. Would definitely stay again if passing through.

Place is nice - it’s a bit far from the strip so plan on walking or paying to park their OUTRAGEOUS parking rates in town

Room great balcony view absolute. Properties around tarnish the setting

Balcony over the river was amazing. The property is not fancy, but is clean, and staff is helpful. The location is also good. There is no place to hang clothes, but I had read this from previous reviews and took "over the door" hangers with me, which worked just fine. It is definitely a great deal for the money, especially with the balcony over the river.

Great

We liked the little balcony and the view of the creek from our room. The sound of it nearby was relaxing. We were a little unhappy about the cleanliness of the bathroom. Overall our stay was acceptable for the price.

Loved having balcony on the creek. Great place to relax and enjoy nature.

The hotel was kid friendly and the view from the balcony was

Our room had a private balcony overlooking the river. Bathroom was clean and shower head provided a good shower. The bed was comfortable.

The lady at the front desk was nice. Unfortunately, I can’t say the same for the

I like the creek behind the building and the fact that we got to see a few bears while we were there. Really the only complaint that we had was that the water would get hot enough to scald you in the bathroom sink, but was at best luke warm in the shower. When my husband went down to notify of the problem the lady behind the desk told him he must not have let it run long enough. He took an entire shower as did me and my sister and still the water was luke warm. She said she would inform the manager of the problem that they thought it had been resolved. We stayed from Thursday to Sunday and the water still wasn’t fixed. We went down and asked for fresh towels and wash cloths and was told they had bath towels and hand towels but no wash cloths available that night. You would think that with paying 350$ for the days we were there we would have had hot water and wash cloths to shower with!!!

Spruce Ln Gatlinburg TN

Hotel highlights

  • Walking distance to Ripley's Aquarium of the Smokies and Anakeesta
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Laundry facilities

Bear Creek Inn places you within a 15-minute stroll of popular sights such as Ripley's Aquarium of the Smokies and Anakeesta. The 39 rooms at this motel include balconies, microwaves, and coffee makers.


Rooms

All of Bear Creek Inn's 39 air-conditioned rooms provide balconies, microwaves, and coffee makers. 45-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Ironing boards are also standard.


Property features

Guests staying at Bear Creek Inn enjoy free WiFi in public areas, laundry facilities, and a vending machine. You can put free parking to good use if you drive.

Room options

2 Queen Beds

2 Queen Beds | Sleeps 4

2 King Beds

2 King Beds | Sleeps 4

2 Double Beds

2 Double Beds | Sleeps 4

2 Double Beds, Accessible, with Roll-in Shower

2 Double Beds | Sleeps 4

Guest reviews for Bear Creek Inn

Everyone (7) Couples (4) Family (9)
3
Family

Good location. Some basic items are missing in the room. For example, there is not a table.

By on Oct 23, 2021

Review comment responded on Oct 23, 2021

Dear Wei , Thanks for being a lovely guest at our hotel. While you were happy with the location, we shall take care of the table available in the room. Please visit us again. Sincerely, Hotel Manager

5
Family

Very accomidating. Friendly staff

By on Oct 7, 2021

Review comment responded on Oct 8, 2021

Dear Kathy, Thanks for your great appreciation of our staff. It has been our pleasure and honor to serve you. I am thrilled to read you had a fabulous stay with us and that our colleagues could take great care of you. Here we always strive to take an extra step to make out of each stay a truly memorable and wow experience. Your words are inspiring and this kind of feedback is the greatest reward for our talents for the efforts they make on a daily basis. Sincerely, Hotel Manager

4
Family

It was clean and inexpensive for the area. Front desk did ask for proper identification. Room, beds, linens were clean.

By on Sep 30, 2021

Review comment responded on Oct 4, 2021

Dear Michael, Thank you so much for your kind words. I’m so pleased that you found us a clean and affordable place to stay and were impressed with our staff, rooms, beds, and linens. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

4
Everyone

Check in was easy and close to downtown without having to be in the middle of crowds. A bit of a smell when I came in but that may have been from cleaning

By on Sep 26, 2021

Review comment responded on Sep 27, 2021

Dear Nancy, Thank you so much for your valuable feedback. I'm pleased that you were satisfied with everything including the check-in, other than the cleanliness & smell issues which detracted from your stay. I apologize & very concerned about the inconvenience caused to you and assure you that action is already being taken to make things better for the future. The cleanliness team has been taken to task & necessary steps are being taken to resolve all the related issues. We promise you that your next stay will be much better. Please visit again. Sincerely, Hotel Manager

2
Family

The creek running behind was cool. It was not clean.

By on Sep 19, 2021

Review comment responded on Sep 20, 2021

Dear Jodi, Thanks for the stay and the feedback. We are glad you were impressed with the beautiful view of the creek but unimpressed with the cleanliness. Please visit us again for a better stay. Sincerely, Hotel Manager

1
Everyone

Disgusting

By on Jul 26, 2021

Review comment responded on Jul 29, 2021

Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

2
Family with small children

We didn’t get the right rooms, wanted us to wait an extra 45 minutes for our room to be clean. We were early and understood not checking till 3 but I just wanted to verify the room was taken care of to see if I needed extra money. The guy was hateful. We were to get adjoining rooms but because he wanted us to wait longer we had kids who were tired so we just took rooms available. Bedding had stains and the beds handrails sticking out the sides we all kept bumping them so I put a roll of paper towels over it. Not recommend!

By on Jun 25, 2021

Review comment responded on Jun 25, 2021

Dear Guest, It is highly regrettable that your stay with us was a huge disappointment. We are too concerned with the quality of the service, which you received, that was not acceptable at all. Please accept our sincerest apologies for all the inconvenience caused that you had to face. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you for staying, and we hope you give us another chance to show you how great our hotel is. Sincerely, Hotel Manager

4
Family

The Bear Creek Inn was just what my dad and I were looking for on our Father's Day hiking trip to the Great Smokies. We stayed in Gatlinburg for two nights at the inn and it was walking distance to everything in town but also not in the thick of all the action, which we loved. It was a quiet and simple stay. The best part about staying here was having a personal back patio off the creek. You can have your morning coffee or evening brew sitting back there in peace. The staff were kind and were there if you needed anything. Would definitely stay again if passing through.

By on Jun 21, 2021

Review comment responded on Jun 23, 2021

Dear Guest, Thanks for choosing our hotel for your stay for celebrating Father's Day. I’m very pleased that you found us to be the right place to stay on this trip and that you would stay with us again. I hope you have the opportunity to do that soon. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. We look forward to having you with us again very soon. Sincerely, Hotel Manager

4
Everyone

By on Jun 18, 2021

Review comment responded on Jun 29, 2021

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4
Partner Couples

Place is nice - it’s a bit far from the strip so plan on walking or paying to park their OUTRAGEOUS parking rates in town

By on Jun 18, 2021

Review comment responded on Jun 18, 2021

Dear Guest, Thank you so much for your valuable feedback. While you found us a nice place to stay, our apologies for the parking rates concerns. Please visit us again. Sincerely, Hotel Manager

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