Skip to main content
Beginning of main content

Recent guest reviews

I liked the location along the River. I did not like the bathroom. It was dated and the bathtub was stained. It looked terrible. Needs renovated. I did not like that the restaurant was not open.

Great view of the lake.

The pros: The staff was very friendly and quick to respond to the fact that our tub was not draining. They also were good about refunding our last two nights when we decided to leave early. The cons: First, to call this place a "resort" is a wild stretch of the imagination. It is nothing more than a glorified motel, but I've seen many motels more glorious than this place. There was a dearth of furniture in the room, and what was there wasn't particularly clean, so there was no place to unpack. We lived out of our suitcases for three nights. There was a single towel rod in the bathroom, so no place to hang wet towels. Also, they claim that they are a "non-smoking resort." That is a lie. They allow people to smoke everywhere except in their rooms (which people probably do anyway). So we couldn't enjoy being on the balcony or anywhere outside, since the cigarette smoke wafted all around us. And the price we had to pay for all of this was outrageous. My advice: save your money and go elsewhere.

Room 1101 is great and close to pool and main street.

Wish they had there restaurants open

Very nice people, great location! Recommend it!

It was a beautiful property located insanely close to everything. We were in building 5 at the back of property so if you walk to downtown and shop then be prepared for the hill you have to walk up to get back to your room.

Convenient, clean, grear blaconies, staff was veeg friendly

On the pPigeon River...............,,,..,.,,,,,,,,,,,,,

Convenient walking to eat and shop. An older establishment but was clean and warm!

great view but paper thin walls. no sleep for 2 days. can hear the kids screaming in the room next door like its in your ear all night long. no sleep, no fun!

close to everything, but with a smoky mountain feel

loved the view over the river and the fireplace in the room.

Great staff older rooms but kept up good rooms were large and location was great

The view was amazing, the staff was super friendly, and the price was great, especially considering the location.

River Road Gatlinburg TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

River Terrace Resort & Convention Center places you next to Mysterious Mansion and Guinness World Records Museum. This 205-room, 3.5-star resort welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Cooked-to-order breakfast is offered for a fee each morning from 8:00 AM to 10:30 AM.


Rooms

All of River Terrace Resort & Convention Center's 205 air-conditioned rooms provide safes, phones, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and hair dryers. Housekeeping is available on request.


Property features

Guests of River Terrace Resort & Convention Center enjoy an outdoor pool, free WiFi in public areas, and a conference center. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a business center, express check-out, and laundry facilities.

Room options

Signature Room, 1 King Bed, River View

1 King Bed | Sleeps 2

Signature Loft, 1 King Bed with Sofa bed, River View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, River View

2 Queen Beds | Sleeps 4

Signature Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for River Terrace Resort & Convention Center

Everyone (19) Couples (7) Family (14)
3
Family

I liked the location along the River. I did not like the bathroom. It was dated and the bathtub was stained. It looked terrible. Needs renovated. I did not like that the restaurant was not open.

By on Aug 2, 2021

Review comment responded on Aug 13, 2021

We truly value and appreciate your feedback as it helps us improve our services. It's great to know that you enjoyed our convenient location. However, It is very unfortunate to hear about the issues you experienced with your accommodations. Rest assured, the concerns you voiced have been addressed by the appropriate departments. We would appreciate the opportunity to provide you a stay more representative of our true value.

5
Partner Couples

Great view of the lake.

By on Jul 18, 2021

1
Family

The pros: The staff was very friendly and quick to respond to the fact that our tub was not draining. They also were good about refunding our last two nights when we decided to leave early. The cons: First, to call this place a "resort" is a wild stretch of the imagination. It is nothing more than a glorified motel, but I've seen many motels more glorious than this place. There was a dearth of furniture in the room, and what was there wasn't particularly clean, so there was no place to unpack. We lived out of our suitcases for three nights. There was a single towel rod in the bathroom, so no place to hang wet towels. Also, they claim that they are a "non-smoking resort." That is a lie. They allow people to smoke everywhere except in their rooms (which people probably do anyway). So we couldn't enjoy being on the balcony or anywhere outside, since the cigarette smoke wafted all around us. And the price we had to pay for all of this was outrageous. My advice: save your money and go elsewhere.

By on Jul 10, 2021

5
Partner Couples

Room 1101 is great and close to pool and main street.

By on Jul 3, 2021

4
Everyone

By on Jun 11, 2021

4
Partner Couples

Wish they had there restaurants open

By on Apr 21, 2021

5
Family

Very nice people, great location! Recommend it!

By on Mar 31, 2021

Review comment responded on May 20, 2021

Thanks so much for sharing your review!

5
Family

It was a beautiful property located insanely close to everything. We were in building 5 at the back of property so if you walk to downtown and shop then be prepared for the hill you have to walk up to get back to your room.

By on Mar 20, 2021

5
Friends

Convenient, clean, grear blaconies, staff was veeg friendly

By on Mar 20, 2021

4
Family Family

On the pPigeon River...............,,,..,.,,,,,,,,,,,,,

By on Mar 9, 2021

River Terrace Resort & Convention Center

240 River Road, Gatlinburg, TN 37738
url importing http://sso-opn.orbitz.com/Gatlinburg-Hotels-River-Terrace-Resort-&-Convention-Center.h84853-p2.Hotel-Reviews
There was an error importing /Gatlinburg-Hotels-River-Terrace-Resort-&-Convention-Center.h84853-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Gatlinburg-Hotels-River-Terrace-Resort-&-Convention-Center.h84853-p2.Hotel-Reviews

Frequently asked questions