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Recent guest reviews

It was ok for 2 nights, but having some view from the window instead of the concrete wall would be great!

I wanted to give the Reagan a second chance being our first start was horrible. I ran into the same issue of not having hot water but they fixed it this time. The renovated room was nice. A lot better then last time. I love the location of the Reagan and I am willing to give them another chance once they are done with all the renovations.

Priced right and in the middle of everything convenient

Very run down. No breakfast as advertised. Rooms don’t look anything like the picture. Entire buildings need to be torn down. Good location.

Great location and value

You get what you pay for. Checked in and found we couldn’t take shower since the rod was hanging by a thread. Asked desk twice to change rooms since we had to get ready for show. Both times they said a maintenance guy would come; he never did. Room phone to front desk didn’t work, lobby was closed (there is NO breakfast), and walls were thin. It appears popular with locals and there were people running around all night. Spend more $ to stay elsewhere.

Liked the location and convenience to downtown Gatlinburg. But the property is old and outdated and my room had an odd smell.

Nice and clean. Comfortable beds. Very close to everything Gatlinburg.

Ok stay -they are in the middle of a remodel so I have to accept that. Price was good compared to others in the area.

Located within walking distance of a lot of attractions and restaurants.

The room had a balcony looking at a concrete wall. The WI-FI was almost nonexistent: If you were able to connect, the signal was so weak it would disconnect or be extremely slow. Location was good but requires lots of walking to get to shops, restaurants, activities, etc.

Torn carpet and mold on baseboard in bathroom. The hallway smelled like a nursing home. Towels and wash clothes were like sand paper.

Clean and quiet. Parking not great but, when went into office the staff helped. Overall a great place to stay.

Clean and comfortable room. Very accommodating staff.

Nice place great location bery close to everything

The location is excellent so that you don't have to drive anywhere! The property is dated but they are trying to remodel, the elevator was being replaced when we were there so we had to walk up and down to get to our rooms with luggage, was not optimal but understandable. Tom at the front desk was awesome and really want us to have a great stay, was very helpful in guiding us on our night out. I will stay there again when hopefully they have finished their renovations but if you don't mind the work being done was a good place to stay.

The only thing nice about this hotel was the staff. Walked in the room it sinks amd us extremely outdated. Safe was broke someone busted it open. Outlets were hanging out of the wall. I couldnt even charge my phone. The shower.. gross..Has rust,and mildew broken tiles and would not drain. This hotel looks like something out of a steven king movie. Walkex down the hallway, snack machine wouldmt work, but you could smell the ice machine before you got there. Yuck. Also walls are paper thin you could hear everyone on the whole floor. I could go on and on.

The location on the main Gatlinburg Strip is nice, we enjoyed walking up and down it every evening. The parking helps since we didn't have to pay to park. We have stayed there the last 4 years and we just love the service

The location was perfect however our room looked nothing like the pictures online, was extremely old and outdated.

Parkway Gatlinburg TN

Hotel highlights

  • Steps from Ole Smoky Moonshine Distillery and Gatlinburg Space Needle
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Reagan Resorts Inn is adjacent to popular attractions such as Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. This 62-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Rooms

Reagan Resorts Inn's 62 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Free local calls, safes, and ironing boards are also available.


Property features

Reagan Resorts Inn features free WiFi in public areas, a seasonal outdoor pool, and a terrace. A stay here includes free parking. The front desk is staffed 24 hours a day to help with securing valuables and tours/tickets. Additional amenities include an ATM and a TV in a common area.

Room options

Signature Single Room, 1 King Bed

1 King Bed | Sleeps 2

King Renovated With Pool View

1 King Bed | Sleeps 3

Deluxe Single Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Luxury Suite, 1 King Bed with Sofa bed, Kitchen

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Guest reviews for Reagan Resorts Inn

Everyone (11) Couples (9) Family (14)
3
Family

It was ok for 2 nights, but having some view from the window instead of the concrete wall would be great!

By on Dec 29, 2021

Review comment responded on Dec 29, 2021

Thank you for choosing to stay with us and for taking time to leave a review. We hope you enjoyed our location here in downtown. Like you, we hate that we don't have views from our rooms. Due to the other city buildings that surround our hotel there is nothing we can do about that and which is why we do not advertise views and we don't charge extra for balcony rooms. We hope your next visit to the area is enjoyable.

4
Family Partner Couples Friends

I wanted to give the Reagan a second chance being our first start was horrible. I ran into the same issue of not having hot water but they fixed it this time. The renovated room was nice. A lot better then last time. I love the location of the Reagan and I am willing to give them another chance once they are done with all the renovations.

By , from Wedowee on Nov 2, 2021

Review comment responded on Nov 2, 2021

Thank you for your review and for choosing to stay with us during your visit to Gatlinburg. We're glad that you like the newly renovated room and apologize for the water not being as hot as you would prefer, we are glad that maintenance corrected that issue for you. We are happy to know that you will give us another opportunity to help make your stay enjoyable once our renovations are finished.

5
Partner Couples

Priced right and in the middle of everything convenient

By on Nov 2, 2021

Review comment responded on Nov 2, 2021

We're glad you liked our location and hope you will stay with us again. Thank you for leaving a review.

1
Partner Couples

Very run down. No breakfast as advertised. Rooms don’t look anything like the picture. Entire buildings need to be torn down. Good location.

By , from Mound on Oct 8, 2021

Review comment responded on Oct 11, 2021

We appreciate your review and thank you for staying with us. We apologize for any issues you had during your stay. As noted on booking sites, our continental breakfast is closed until further notice. At this time we only have one floor completely renovated and hope to resume our renovations on the rest of the hotel once this busy season slows down some. We hope your next visit to our area is enjoyable.

5
Partner Couples

Great location and value

By on Oct 6, 2021

Review comment responded on Oct 6, 2021

Thank you for leaving your review and for choosing to stay with us. We are glad that you liked our location here in downtown and hope you will stay with us again.

1
Family

You get what you pay for. Checked in and found we couldn’t take shower since the rod was hanging by a thread. Asked desk twice to change rooms since we had to get ready for show. Both times they said a maintenance guy would come; he never did. Room phone to front desk didn’t work, lobby was closed (there is NO breakfast), and walls were thin. It appears popular with locals and there were people running around all night. Spend more $ to stay elsewhere.

By on Aug 6, 2021

Review comment responded on Aug 9, 2021

We appreciate you taking the time to leave a review. We apologize for the issue you had with the shower rod, we will address both our maintenance and front desk staff about that. Our continental breakfast is closed until further notice but we hope you found one of the many breakfast restaurants enjoyable. A staff member is in the lobby 24 hours a day. We hope your next visit to Gatlinburg is enjoyable.

3
Everyone

Liked the location and convenience to downtown Gatlinburg. But the property is old and outdated and my room had an odd smell.

By on Aug 4, 2021

Review comment responded on Aug 4, 2021

Thank you for taking time to leave a review. We are glad that you liked our location. Our hotel is an older property, we have recently finished renovating only one floor, we hope to resume our renovations once this busy time slows down a little. We hope you will choose to stay with us again when our renovations are completed.

5
Family

Nice and clean. Comfortable beds. Very close to everything Gatlinburg.

By on Jul 29, 2021

Review comment responded on Aug 2, 2021

Thank you for your review and for staying with us. We are glad that you liked our location here in downtown and enjoyed our new mattresses. We hope you will stay with us again in the future.

1
Everyone

By on Jul 18, 2021

Review comment responded on Jul 28, 2021

Thank you for taking a second to rate your stay. We hope your next visit to our area is enjoyable.

4
Family

Ok stay -they are in the middle of a remodel so I have to accept that. Price was good compared to others in the area.

By on Jun 18, 2021

Review comment responded on Jun 21, 2021

We appreciate you choosing to stay with us and leaving your review. Thank you for being understanding during our remodel, everything is being updated and will only get better. We hope you will stay with us again the next time you visit Gatlinburg.

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