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Recent guest reviews

We loved the experience the staff was wonderful. Very nice facility

I loved the room!!!

It was an o.k location. Cleaned rooms. Front office not very friendly. Overall o.k. You get what you pay for.

The balconies were spacious. The room was very nice. It had been renovated it looked like. The only thing I didnt like was the concrete ramps are super slippery despite the strips being on there to help when it is wet.

This is an older property for sure, but still perfectly usable. There have been updates, but more needed, especially in the bathroom. Climate control was difficult since there was a wall in between the HVAC unit and the sleeping area. Good location for walking the Parkway.

This is a great place to stay, they have very clean rooms and friendly staff. Their breakfast is outstanding and is hot and fresh every day!

Very nice hotel located Off The main strip in Gatlinburg. Hotel staff was very helpful. Room was clean and Spacious. Complementary breakfast was more than cereal and toast. Which was a huge plus for me. Would definitely stay here again.

The room was large and because we were on the 4th floor was easy to access from the rear parking lot. We did find it a somewhat to locate the hotel at first because we pulled into the parking lot for the Quality Inn which is directly in front of this property. We didn't even realize this Quality Inn was just on the other side of the river. I think website could have explained the proximity of the two properties clearly. The property was a little far from downtown for us (seniors) and parking downtown was expensive just to have a dinner somewhere downtown.

Walking distance to center if Gatlinburg. Quite off street with beautiful views. Room dated but well maintained. Spacious, clean. Fast wifi. Ok breakfast. Free ample parking.

We stayed during off season for one night. The hot water in the sink was shut off. I could not figure out how to turn it on, so I had to use shower water to brush my teeth . The cold water was freezing cold. Found several bugs by the door to the balcony. When we got to the room we had no heat at all. So we turned it on. it took awhile to warm up. Went out to dinner and brought back leftover pizza. Put it in the fridge which seemed to be working but it wasn't. Tossed our left overs. Advised the hotel employee in the morning and his response was well we didn't charge you and gave me a receipt with 0.00. However I was billed through orbitz. Never returning.

Good location, walking distance to city center, spacious comfortable room, with fireplace, microwave and coffee machine. AC little noisy. Bed comfortable. Free wifi Staff friendly, breakfast good. Parking free and ample. Building little old.

found the motel in great condition comfortable beds treated great by the staff will stay there again even saw a bear walk across the front yard

2nd time staying at this hotel. Clean nice size room. Breakfast was good. Liked the laminated wood floors because we were there to hike and returned each day with muddy boots. Will stay here again when in the area.

We had some difficulty with the staff when we arrived about getting points for our membership. The man at the desk at night was gruff, the staff during the day were friendly. The room was spacious, but the bed was lumpy and the pillows were soft! No support. The Pergola style floors would have been nice if they were clean. The TV is tiny from the bed, 32 inch tv's don't work in these rooms. The breakfast was standard Quality Inn, subpar!

Great place to stay. Nice rooms. Steps from Gatlinburg Parkway strip. Would def recommend

Hemlock Street Gatlinburg TN

Hotel highlights

  • Walking distance to Ripley's Aquarium of the Smokies and Anakeesta
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Quality Inn & Suites places you within a 15-minute stroll of popular sights such as Herbert Holt Park and Ripley's Aquarium of the Smokies. This 86-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay.


Rooms

All 86 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Quality Inn & Suites features free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.

Room options

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

2 Queen Beds | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (10) Couples (16) Family (12) Other (2) Friends (3)
5
Family

We loved the experience the staff was wonderful. Very nice facility

By on Aug 17, 2021

5
Partner Couples

I loved the room!!!

By on Jun 2, 2021

4
Everyone

By on Jun 1, 2021

4
Everyone

By on May 5, 2021

2
Everyone

By on Mar 5, 2021

3
Everyone

By on Oct 27, 2020

3
Family

It was an o.k location. Cleaned rooms. Front office not very friendly. Overall o.k. You get what you pay for.

By on Oct 14, 2020

4
Partner Couples

The balconies were spacious. The room was very nice. It had been renovated it looked like. The only thing I didnt like was the concrete ramps are super slippery despite the strips being on there to help when it is wet.

By on Aug 28, 2020

4
Business Business

This is an older property for sure, but still perfectly usable. There have been updates, but more needed, especially in the bathroom. Climate control was difficult since there was a wall in between the HVAC unit and the sleeping area. Good location for walking the Parkway.

By on Aug 27, 2020

4
Family

This is a great place to stay, they have very clean rooms and friendly staff. Their breakfast is outstanding and is hot and fresh every day!

By on Oct 9, 2019

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