Skip to main content
Beginning of main content

Recent guest reviews

Property is okay. Nothing grand. At 11pm the fire alarm went off throughout the hotel. Only a few people took it seriously, others stayed in their room and didn’t bother to even check if it was real. Turned out someone was smoking in their room and it went off.

We had the best frint desk person John. He helped us at check in, figuring out uber and just going above and beyond to help and answer questions we had.

The location

Hyatt provided a beautiful, calm and comfortable hotel experience. Everything was excellent. My only disappointment was that they don't recycle, and the breakfast buffet is full of single-use plastic and things that could be recycled.

The free breakfast was terrible! Plastic plates and utensils! The food was stale. Not up to par for a Hyatt!

The staff were very helpful

Awesome staff

👍👍

I didn't like the fact the sink was outside the bathroom. But otherwise, super clean.

my room everything about it felt cozy and I was comfortable

I had a wonderful stay at this hotel. It was nice clean and quiet !!!

Clean and staff were professional We have stayed here numerous times always a pleasure

Did not like that pets are allowed, and had a dog barking incessantly. Also, when walking in to room, an employee was just about to walk in, even though the room was already made up. Also had maid enter the next morning without knocking to ask about cleaning, but we were checking out that day anyway so there was no need to clean our room before we checked out.

North Ave Garden City NY

Hotel highlights

  • Close to Roosevelt Field Mall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Roosevelt Field Mall is within a mile (2 km) of Hyatt Place Garden City, and other popular sites like Long Island Children's Museum are within a couple of miles (3 km). This 122-room, 3-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a pick-me-up at the coffee shop/café.


Rooms

All 122 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and designer toiletries. MP3 docks, refrigerators, and coffee makers are other standard amenities.


Property features

Guests of Hyatt Place Garden City enjoy a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 10 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, Multiple Beds, Accessible

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed (1 King Bed)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Garden City

Everyone (20) Couples (7) Family (15)
3
Everyone

Property is okay. Nothing grand. At 11pm the fire alarm went off throughout the hotel. Only a few people took it seriously, others stayed in their room and didn’t bother to even check if it was real. Turned out someone was smoking in their room and it went off.

By on Sep 8, 2021

Review comment responded on Sep 30, 2021

Thank you for your review. I'm sorry that there was a disruption with your stay. We hope we can redeem ourselves with your next visit.

5
Family

We had the best frint desk person John. He helped us at check in, figuring out uber and just going above and beyond to help and answer questions we had.

By on Aug 30, 2021

Review comment responded on Aug 31, 2021

Thank you so much for your review. I will be sure to mention to John about your feelings!

2
Family Family with small children

The location

By on Aug 8, 2021

Review comment responded on Aug 31, 2021

Thank you - we hope for your next visit we can make things better for your stay with us!

5
Family Family with small children

Hyatt provided a beautiful, calm and comfortable hotel experience. Everything was excellent. My only disappointment was that they don't recycle, and the breakfast buffet is full of single-use plastic and things that could be recycled.

By on Jul 20, 2021

Review comment responded on Jul 30, 2021

Thank you so much for your review. We are so glad you had a good stay. We hope soon we can go back to our traditional flatware and plates for breakfast. COVID has been an adjustment for us all!

3
Partner Couples

The free breakfast was terrible! Plastic plates and utensils! The food was stale. Not up to par for a Hyatt!

By on Jul 7, 2021

Review comment responded on Jul 7, 2021

Dear Anonymous, I am so sorry for your experience at the hotel. We normally outside of COVID would have our plates and utensils that are not plastic. Our food is wrapped and fresh. We will make sure to double check. We are striving to get back to normally and completely understand your frustration. We hope to see you again soon.

5
Family

The staff were very helpful

By on Jun 28, 2021

Review comment responded on Jun 30, 2021

Thank you for the 5! We love seeing that our guests are happy with their stay. the entire team works really hard to make sure everyone is satisfied.

5
Family with small children

Awesome staff

By on Jun 9, 2021

Review comment responded on Jun 13, 2021

Thank you so much for the 5! We love seeing scores like this one!

5
Everyone

By on Jun 8, 2021

Review comment responded on Jun 25, 2021

Thank you for staying with us. Please come back soon.

5
Everyone

By on Jun 2, 2021

Review comment responded on Jun 13, 2021

Thank you for staying with us.

4
Family Family

👍👍

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

Thank you for the thumbs up. Come stay with us again soon.

Hyatt Place Garden City

5 North Ave, Garden City, NY 11530
url importing http://sso-opn.orbitz.com/Garden-City-Hotels-Hyatt-Place-Garden-City.h3007704-p2.Hotel-Reviews
There was an error importing /Garden-City-Hotels-Hyatt-Place-Garden-City.h3007704-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Garden-City-Hotels-Hyatt-Place-Garden-City.h3007704-p2.Hotel-Reviews

Frequently asked questions