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Recent guest reviews

This hotel is disgusting. We rented a room for one night when we first walked in we thought it looked and smelled nice. When entering the room we seen 2 cups in the safe at first I thought it was maybe a scented oil. After my boyfriend smelled it and it was PISS!!! The front desk changed our room. That room looked decent but we clearly didn’t look hard enough. After showering out feet were black from the dirty floors! And there was urine on the toilet where the bolts are! I wish we would have looked closer at this room before spending the night. The woman at the front desk when checking out was really nice and suggested contacting orbitz to get a refund. But once doing that the hotel denied it due to “policy”. This hotel is trash and I definitely wouldn’t recommend to anyone!

No hot water charged 4 times for room while trying to be refunded

You can’t beat a beachfront stay for this price! The lady at the front desk that helped check me in was super nice and helpful. My kids loved the pool.

I loved that it’s right across beach and they did serve a breakfast but the lady that served was not a happy camper as well as they should have either trays or drink carriers to help take food to our rooms sine we all could not eat there. Also my room didn’t have toilet paper or towels in room but called them and they brought it right up.. rooms were clean but I did take my Lysol spray and disinfecting wipes to wipe down everything and bought my own mattress covers as well sheets and blankets and pillows.. since we are in the middle of covid19. Wasn’t taking any chances..

Great place nice pple freindly staff..clean rooms..

It was pretty quite and easy to get to Seawall and clubs and restaurants

Across the street from the beach. Nice updated pool

The website for property says it has a large heated pool outside. Well the pool was not heated and it says it had WiFi. They gave us WiFi info but immediately let us know that it wasn’t working Ana didn’t have any idea of when it was going to be.

Floors were dirty and not washed and the hotel was a dump.

The continental breakfast was great. Friendly staff. Had to pay a room deposit on top of rate. Mattress uncomfortable causing back ache! Couldn't get packets of shampoo open. Hall way filled with trash containers and a long line of sticky substance on hallway floor.

Stinks. Not clean. Do not recommend. Not match with pics.

The room was not ready at 3pm. We reserved a king bed and due to the staff not cleaning the rooms in time, we had to do 2 queen beds. The elevator tile was severely broken and the bed sheets had a few red stains. There was also hair in the shower. We will not be coming back.

The property sits across from the beach but there is no view. The rooms are clean but very outdated. Our room has water leak damage in the ceiling, but no active leak. The plumbing is iffy at best, but when called maintenance came right away to fix. This property has awesome potential but it feels like the owner has given up on it.

The location is good, the room was a nice size. The bathroom was small. The beds were comfortable and the breakfast was decent. My biggest complaint was the room smelled terrible like mildew. Bit dated but over decent for the price.

Bad service and room not so clean small bad and elvero broke will bad service

Room needed clean bathroom door handle not working moldy bathroom broken phones

Seawall Blvd Galveston TX

Hotel highlights

  • Walking distance to Galveston Island Convention Center
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Beachfront Palms Hotel places you within 3 miles (5 km) of popular attractions like Galveston Schlitterbahn Waterpark and Moody Gardens. This 151-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 151 rooms feature microwaves, refrigerators, and free long-distance calls. 50-inch TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are also available.


Property features

Renovated in 2018, Beachfront Palms Hotel offers an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this beach hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Handicap Economy Double Queen, No View

2 Queen Beds | Sleeps 4

Double Queen Pool View

2 Queen Beds | Sleeps 4

King Pool View

1 King Bed | Sleeps 2

Handicap King Partial Ocean View

1 King Bed | Sleeps 2

Guest reviews for Beachfront Palms Hotel

Everyone (17) Couples (5) Family (13)
1
Partner Couples Family

This hotel is disgusting. We rented a room for one night when we first walked in we thought it looked and smelled nice. When entering the room we seen 2 cups in the safe at first I thought it was maybe a scented oil. After my boyfriend smelled it and it was PISS!!! The front desk changed our room. That room looked decent but we clearly didn’t look hard enough. After showering out feet were black from the dirty floors! And there was urine on the toilet where the bolts are! I wish we would have looked closer at this room before spending the night. The woman at the front desk when checking out was really nice and suggested contacting orbitz to get a refund. But once doing that the hotel denied it due to “policy”. This hotel is trash and I definitely wouldn’t recommend to anyone!

By , from Montana on Dec 25, 2020

Review comment responded on Jan 7, 2021

Thank You for the review!

1
Family

No hot water charged 4 times for room while trying to be refunded

By on Dec 14, 2020

Review comment responded on Dec 16, 2020

Thanks for your feed back, we will be addressing your concerns.

4
Family with small children

You can’t beat a beachfront stay for this price! The lady at the front desk that helped check me in was super nice and helpful. My kids loved the pool.

By , from Rusk, TX on Jul 28, 2020

Review comment responded on Jul 28, 2020

Hello Tara, Thank you for staying with us and we appreciate your great review. We are happy you enjoyed the location, price and staff. We hope to see you again very soon.

4
Family Family with small children Family

I loved that it’s right across beach and they did serve a breakfast but the lady that served was not a happy camper as well as they should have either trays or drink carriers to help take food to our rooms sine we all could not eat there. Also my room didn’t have toilet paper or towels in room but called them and they brought it right up.. rooms were clean but I did take my Lysol spray and disinfecting wipes to wipe down everything and bought my own mattress covers as well sheets and blankets and pillows.. since we are in the middle of covid19. Wasn’t taking any chances..

By , from San Antonio TX on Jul 20, 2020

Review comment responded on Jul 20, 2020

Hello Velma, thank you for being our guest and for letting us know about your stay. We are happy you enjoyed our location and breakfast. We will address the items you mention with housekeeping and hope we get to see you again soon.

5
Family

Great place nice pple freindly staff..clean rooms..

By on May 21, 2020

Review comment responded on Jun 4, 2020

Thank you

2
Everyone

By on May 14, 2020

Review comment responded on May 15, 2020

We are sorry to see the score 2 out of 5. We hope to meet your needs better the next stay at our hotel!

5
Everyone

By on May 11, 2020

Review comment responded on May 13, 2020

Thank you

4
Friends Family

It was pretty quite and easy to get to Seawall and clubs and restaurants

By on Mar 20, 2020

Review comment responded on Mar 20, 2020

Thank you for the great review, please come stay with us when you come this way again.

5
Family

Across the street from the beach. Nice updated pool

By , from Willis, TX on Mar 16, 2020

Review comment responded on Mar 16, 2020

Thank you for a great review, please come and stay with us again.

4
Everyone

By on Mar 14, 2020

Review comment responded on Mar 15, 2020

Thank you for taking the time for review.

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